Product Documentation

Last Published:
Product(s): Resiliency Platform (10.3)
  1. Section I. Overview and planning
    1. Introduction to Resiliency Platform
      1.  
        About Veritas Resiliency Platform
      2. About Resiliency Platform features and components
        1.  
          About Resiliency Domain
        2.  
          About Resiliency Manager
        3.  
          About Infrastructure Management Server (IMS)
        4.  
          About Replication Gateways
        5.  
          About Data Gateway
        6.  
          About networking in Resiliency Platform
        7.  
          Resiliency Platform deployment infrastructure
      3.  
        About Resiliency Platform capabilities
      4. Replication in a Resiliency Platform deployment
        1.  
          About Direct mode replication
        2.  
          About Object Storage mode replication
      5. About Veritas Resiliency Platform Data Mover
        1.  
          How Resiliency Platform Data Mover works
        2.  
          Architecture of Resiliency Platform Data Mover
        3.  
          How Veritas Resiliency Platform Data Mover handles virtual machine writes
        4.  
          About replication tunables
        5. About synchronization used by Resiliency Platform Data Mover
          1.  
            About full synchronization of data
          2.  
            About incremental synchronization
      6.  
        About managing VMware Storage vMotion in Resiliency Platform
      7.  
        About managing VMware snapshots in Resiliency Platform
      8.  
        About IPv6 network support in Resiliency Platform
      9.  
        About Continuous Data Protection (CDP)
      10. About Elastic Networking Adapter (ENA) support in Resiliency Platform
        1.  
          Manually installing the ENA drivers
      11.  
        Planning a resiliency domain for efficiency and fault tolerance
      12.  
        On-boarding with Resiliency Platform
      13.  
        About Resiliency Platform APIs
    2. Recovery to cloud data center
      1. Recovering virtual machines to AWS
        1.  
          Recovering VMware virtual machines to AWS
        2.  
          Recovering Hyper-V virtual machines to AWS
        3.  
          Recovering virtual machines from VMware to AWS using NetBackup Image Sharing
        4.  
          Recovering virtual machines from AWS region to AWS region
      2. Recovering virtual machines to Azure
        1.  
          Recovering VMware virtual machines to Azure
        2.  
          Recovering Hyper-V virtual machines to Azure
        3.  
          Recovering virtual machines from Azure / Azure Stack to Azure / Azure Stack
        4.  
          Recovering virtual machines to Azure using NetBackup MSDP-C
      3. Recovering virtual machines to Google Cloud Platform
        1.  
          Recovering VMware virtual machines to Google Cloud Platform
        2.  
          Recovering Hyper-V virtual machines to Google Cloud Platform
      4. Recovering virtual machines to vCloud Director
        1.  
          Recovering VMware virtual machines to vCloud Director
        2.  
          Recovering Hyper-V virtual machines to vCloud Director
        3.  
          Recovering VMware virtual machines to vCloud Director without adding vCenter server
        4.  
          Recovering Hyper-V virtual machines to vCloud Director without adding Hyper-V server
        5.  
          Recovering virtual machines from vCloud Director to vCloud Director
      5. Recovering virtual machines to Orange Recovery Engine
        1.  
          Recovering VMware virtual machines to Orange Recovery Engine
      6. Recovering physical machines using Resiliency Platform
        1.  
          Recovering physical machines to AWS using Resiliency Platform Data Mover
        2.  
          Recovering physical machines to Azure using Resiliency Platform Data Mover
        3.  
          Recovering physical machines to vCloud Director using Resiliency Platform Data Mover
        4.  
          Recovering physical machines to Orange Recovery Engine using Resiliency Platform Data Mover
    3. Recovery to on-premises data center
      1.  
        Recovering InfoScale applications
      2.  
        Recovering Applications using third-party replication technology
      3.  
        Recovering Hyper-V virtual machines using third-party replication technology
      4.  
        Recovering VMware virtual machines using third-party replication technology
      5.  
        Recovering VMware virtual machines from VMware to VMware using NetBackup
      6.  
        Recovering VMware virtual machines to on-premises data center using Resiliency Platform Data Mover
      7.  
        Recovering physical machines to VMware virtual machines on an on-premises data center using Resiliency Platform Data Mover
    4. Deployment checklist
      1. Checklist for recovery of virtual machines to AWS
        1.  
          Checklist for recovery of VMware virtual machines to AWS
        2.  
          Checklist for recovery of physical machines to AWS using Resiliency Platform Data Mover
        3.  
          Checklist for recovery of Hyper-V virtual machines to AWS
        4.  
          Checklist of virtual machines for recovery from AWS to AWS
        5.  
          Checklist for recovery of VMware virtual machines to AWS cloud using NetBackup
      2. Checklist for recovery of virtual machines to Azure
        1.  
          Checklist for recovery of VMware virtual machines to Azure
        2.  
          Checklist for recovery of Hyper-V virtual machines to Azure
        3.  
          Checklist of Azure virtual machines for recovery from Azure to Azure
        4.  
          Checklist for recovery of physical machines to Azure using Resiliency Platform Data Mover
      3. Checklist for recovery of virtual machines to Orange Recovery Engine
        1.  
          Checklist for recovery of VMware virtual machines to Orange Recovery Engine
        2.  
          Checklist for recovery of physical machines to Orange Recovery Engine using Resiliency Platform Data Mover
      4. Checklist for recovery of virtual machines to Google Cloud Platform
        1.  
          Checklist for recovery of VMware virtual machines to Google Cloud Platform
        2.  
          Checklist for recovery of Hyper-V virtual machines to Google Cloud Platform
      5. Checklist for recovery of virtual machines to vCloud Director
        1.  
          Checklist for recovery of VMware virtual machines from on-premises data center to vCloud Director
        2.  
          Checklist for recovery of Hyper-V virtual machines from on-premises data center to vCloud Director
        3.  
          Checklist for recovery of virtual machines from vCloud Director to vCloud Director
        4.  
          Checklist for recovery of physical machines to vCloud Director using Resiliency Platform Data Mover
      6. Checklist for recovery to on-premises data center using Resiliency Platform Data Mover
        1.  
          Checklist for recovery of physical machines to on-premises data center using Resiliency Platform Data Mover
        2.  
          Checklist for recovery of VMware virtual machines to on-premises data center using Resiliency Platform Data Mover
      7. Checklist for recovery of virtual machines using NetBackup
        1.  
          Checklist for recovery of VMware virtual machines using NetBackup
        2.  
          Checklist for recovery of VMware virtual machines to AWS cloud using NetBackup
      8. Checklist for recovery of virtual machines using third-party replication technology
        1.  
          Checklist for recovery of VMware virtual machines to on-premises data center using third-party replication technology
        2.  
          Checklist for recovery of Hyper-V virtual machines to on-premises data center using third-party replication technology
      9. Checklist for recovery of application using third-party replication technology
        1.  
          Checklist for recovery of applications to on-premises data center using third-party replication technology
        2.  
          Checklist for recovery of InfoScale applications
      10.  
        Prerequisites for vCenter server
      11.  
        Prerequisites for ESXi cluster nodes
      12.  
        Support matrix for RDM disk support (VMware)
      13.  
        Support matrix for Pass-through disk and shared disks in Hyper-V
    5. System requirements
      1.  
        System resource requirements for Resiliency Platform
      2.  
        Network and firewall requirements
      3.  
        Ports required for Resiliency Manager
      4.  
        Ports required for IMS
      5.  
        Ports required for recovery of assets using NetBackup
      6.  
        Ports required for hosts
      7.  
        Ports required for recovery of assets to AWS or VMware in Cloud (VMC)
      8.  
        Ports required for recovery of assets to Azure or Azure VMware Solution (AVS)
      9.  
        Ports required for recovery of assets where both (source- target) data centers are cloud
      10.  
        Ports required for recovery of assets to Orange Recovery Engine
      11.  
        Ports required for recovery of assets to vCloud Director
      12.  
        Ports required for recovery of assets to Google Cloud Platform
      13.  
        Ports required for recovery of physical machines to on-premises data center
      14.  
        Ports required for recovery of assets to on-premises data center using Resiliency Platform Data Mover
      15.  
        Ports required for Replication Gateway used for recovery to cloud data center
      16.  
        Ports required for Replication Gateway for recovery to vCloud Director without adding the vCenter or Hyper-V server
      17.  
        Ports required for Replication Gateway used for recovery of physical machines
      18.  
        Ports required for Replication Gateway used for recovery of VMware virtual machines to on-premises data center
      19.  
        Ports required for recovery of assets to on-premises data center using third-party replication technology
      20.  
        Ports required for recovery of InfoScale applications
    6. Manage licenses
      1.  
        Managing licenses
      2.  
        About licenses
      3.  
        Viewing and installing licenses
      4.  
        Replacing a license
      5.  
        Removing a license
      6.  
        Viewing the License Entitlement report
    7. Using the Web Console
      1.  
        About the web console
      2. Tour of the Resiliency Platform web console screen
        1.  
          Menu bar options
        2.  
          Navigation pane options
        3.  
          About the Resiliency Platform Dashboard
      3.  
        Using Quick Actions for shortcuts to common tasks
      4.  
        Filtering and searching for objects in the web console
      5.  
        About settings in the web console
      6.  
        About permissions for operations in the console
  2. Section II. Deploying and configuring the virtual appliances
    1. Deploy and configure
      1. Deploy and download the Resiliency Platform virtual appliances
        1. About deploying the Resiliency Platform virtual appliances
          1.  
            Deployment workflows
        2. Downloading the Veritas Resiliency Platform virtual appliances
          1.  
            Downloading the virtual appliances for AWS
          2.  
            Downloading the virtual appliances for Azure
          3.  
            Downloading the virtual appliances for vCloud Director
          4.  
            Downloading the virtual appliances for Orange Recovery Engine
          5.  
            Downloading the virtual appliances for Google Cloud Platform
          6.  
            Downloading the virtual appliances for recovery using NetBackup
          7.  
            Downloading virtual appliances for recovery using InfoScale applications
          8.  
            Downloading virtual appliances using Resiliency Platform Data Mover
          9.  
            Downloading the virtual appliances using third - party replications
          10.  
            Downloading virtual appliances for recovery of physical machines to VMware virtual machines
        3.  
          Downloading the Resiliency Platform virtual appliances for recovery to vCloud
      2.  
        Deploying the virtual appliance through VMware vSphere Client
      3.  
        Deploying the virtual appliance through Hyper-V Manager
      4. Deploying virtual appliances in AWS
        1. Deploying the virtual appliances in AWS using OVA files
          1.  
            Permissions required for IAM roles for Resiliency Manager, IMS, and Replication Gateway
          2.  
            Uploading the OVA file using web-based method
          3.  
            Uploading the OVA file using command-line method
          4.  
            Creating Amazon Machine Image
          5.  
            Launching the instances of virtual appliances
        2. Deploying the Data Gateway in AWS
          1.  
            Prerequisites for deploying the Data Gateway in AWS
          2.  
            Permissions for deploying Data Gateway in AWS
          3.  
            Example IAM policies
          4.  
            About Data Gateway monitoring through CloudWatch alarms
          5.  
            Resources created after Data Gateway deployment
          6.  
            Creating a role to deploy the Data Gateway in AWS
      5. Deploying virtual appliances in Azure
        1. Deploying the virtual appliances in Azure using PowerShell script
          1.  
            Prerequisites for deploying the virtual appliances in Azure and Azure Stack
          2.  
            Installing Azure PowerShell module
          3.  
            Constraints when you deploy the virtual appliances in Azure
        2. Deploying the virtual appliances in Azure Stack using PowerShell script
          1.  
            Prerequisites for deploying the virtual appliances in Azure and Azure Stack
          2.  
            Installing Azure Stack PowerShell module
          3.  
            Constraints when you deploy the virtual appliances in Azure Stack
      6. Deploying virtual appliances in Google Cloud Platform
        1. Deploying the virtual appliances in Google Cloud Platform using OVA files
          1. Prerequisites for deploying the virtual appliances in Google Cloud Platform
            1.  
              Ports required for recovery of assets to Google Cloud Platform
          2.  
            API permissions required for Google Cloud Platform
          3.  
            Uploading the OVA file using web-based method
          4.  
            Uploading the OVA file using command-line method
          5.  
            Creating Image using web-based method
          6.  
            Creating Image using command-based method
          7.  
            Launching the instances of virtual appliances
      7. Deploying virtual appliances in vCloud Director
        1. Deploying the virtual appliances in vCloud
          1.  
            Prerequisites for deploying the virtual appliances in vCloud Director
          2.  
            Uploading OVA files to catalog
      8. Deploying the virtual appliances in Orange Recovery Engine
        1.  
          Prerequisites for deploying the virtual appliances in Orange Recovery Engine
        2.  
          Uploading image files to OBS
        3.  
          Registering the disk image as a private image
        4.  
          Launching the system disk image instance
      9. About configuring the Resiliency Platform components
        1.  
          Prerequisites for configuring Resiliency Platform components
        2. Configuring the Resiliency Manager or IMS
          1.  
            Configuring network settings for Resiliency Manager
          2.  
            Configuring network settings for IMS
        3. Configuring the Replication Gateways
          1.  
            Configuring network settings for Replication Gateway
          2.  
            About FIPS enablement for Replication Gateway appliance
        4.  
          Password policies for Resiliency Platform virtual appliance
        5.  
          About NAT support in Veritas Resiliency Platform
      10. Virtual appliance security features
        1.  
          Physical security
        2.  
          Operating system security
        3.  
          Management Security
        4.  
          Network security
        5.  
          Access control security
      11. About hotfixes
        1.  
          Downloading the Resiliency Platform hotfix
        2.  
          Applying and uninstalling the hotfix to the virtual appliance
      12.  
        References
    2. Depoly virtual appliances through Marketplace
      1. Deploying the virtual appliances in AWS through AWS Marketplace
        1.  
          Permissions required in AWS Marketplace for IAM roles RM, IMS and Replication Gateway
        2. Prerequisites for deploying the virtual appliances in AWS
          1.  
            Prerequisites for configuring VMware virtual machines for recovery using NetBackup images
          2. Prerequisites for configuring VMware virtual machines for recovery to AWS
            1.  
              Example of a policy statement for AWS
            2.  
              Example of trust relationship for AWS
        3.  
          Configuring Amazon VPC for deployment using CloudFormation Templates
        4.  
          Providing inputs for Resiliency Platform CloudFormation Templates
        5.  
          Uninstalling Resiliency Platform components when deployed through AWS Marketplace
      2. Deploying the virtual appliances in Azure through Azure Marketplace
        1.  
          Providing inputs for deploying virtual appliances through Azure Marketplace
      3.  
        Deploy virtual appliances in Azure Stack using Azure Stack Marketplace
    3. Apply Updates
      1. About applying updates to Resiliency Platform
        1.  
          Pre-upgrade tasks
        2. Step 1: Prepare for upgrade
          1.  
            Pre-upgrade checklist
        3. Step 2: Upgrading the Resiliency Platform (Detach / attach the disk)
          1.  
            Upgrading Resiliency Platform in VMware environment
          2.  
            Upgrading Resiliency Platform in Hyper-V environment
          3.  
            Upgrading Resiliency Platform in AWS environment
          4.  
            Upgrading Resiliency Platform in Azure environment
        4.  
          Step 3: Start the automatic bootstrap process
        5.  
          Steps to replace the Replication Gateway appliance
        6.  
          Rollback steps in AWS environment
        7.  
          Rollback steps in Azure environment
        8.  
          Rollback steps in VMware environment
        9.  
          Rollback steps in Hyper-V environment
      2.  
        Applying upgrade to Resiliency Platform for managing InfoScale clusters
      3.  
        Applying updates to the hosts
      4.  
        Applying update on Resiliency Managers
      5.  
        Applying updates to the Veritas Data Gateway
  3. Section III. Setting up and managing the resiliency domain
    1. Managing the resiliency domain
      1.  
        Setting up the resiliency domain
      2.  
        Connecting to the Resiliency Platform web console
      3. Getting started with a new Resiliency Platform configuration
        1.  
          Options for authentication domain configuration
        2.  
          Getting started wizard - adding AWS data center
        3.  
          Getting started wizard - adding Azure data center
        4.  
          Getting started wizard - adding vCloud Director data center
        5.  
          Getting started wizard - adding Orange Recovery Engine data center
        6.  
          Getting started wizard - adding Google Cloud Platform data center
      4. Managing Resiliency Managers
        1.  
          Adding a Resiliency Manager to an existing resiliency domain
        2.  
          Viewing the status of a Resiliency Manager in a data center
        3.  
          Performing data resync on a Resiliency Manager
        4.  
          Renaming a Resiliency Manager
        5.  
          Removing a Resiliency Manager from a resiliency domain
        6.  
          Resiliency Manager outage impact on configuration and operations
      5. Managing Infrastructure Management Servers
        1.  
          How Infrastructure Management Servers relate to data centers
        2.  
          Adding an IMS
        3.  
          Regenerating registration URL for an IMS
        4.  
          Removing an IMS
        5.  
          Modifying an IMS
        6.  
          Reconnecting the IMS to a Resiliency Manager
      6. Managing on-premises data centers
        1.  
          Adding on-premises data centers
        2.  
          Editing on-premises data centers
        3.  
          Removing on-premises data centers
        4.  
          Viewing data centers
      7.  
        Adding Azure Stack private cloud configuration
      8. Managing cloud configurations
        1.  
          Adding AWS cloud data center
        2.  
          Adding Azure cloud data center
        3. Adding Orange Recovery Engine data center
          1.  
            API permissions required for Orange Recovery Engine
          2.  
            Example of a policy statement for Orange Recovery Engine
        4. Adding Google Cloud Platform data center
          1.  
            API permissions required for Google Cloud Platform
        5.  
          Adding vCloud Director cloud data center
        6.  
          Editing cloud configuration
        7.  
          Refreshing cloud data center
        8.  
          Removing the cloud configuration
      9. Managing private cloud configurations
        1.  
          Adding Azure Stack private cloud configuration
        2.  
          Editing the private cloud configuration
        3.  
          Edit Intent for resiliency group when source and target data centers are cloud or private cloud
        4.  
          Refreshing the private cloud configuration
        5.  
          Removing the private cloud configuration
    2. Integrating with NetBackup
      1.  
        About NetBackup and NetBackup Appliances
      2.  
        About protecting assets with NetBackup using Resiliency Platform
      3.  
        Prerequisites for integrating NetBackup with Resiliency Platform
      4. Recovering virtual machines to premises target data center
        1. Adding NetBackup primary server
          1.  
            NetBackup primary privileges
        2.  
          Adding Resiliency Manager to NetBackup using a URL
        3.  
          Editing the NetBackup primary server
        4.  
          Removing the NetBackup primary server
        5.  
          Refreshing the NetBackup primary server
      5. Recovering virtual machines to cloud target data center
        1. Adding NetBackup Cloud Recovery Server (CRS)
          1.  
            NetBackup primary privileges
          2.  
            Non-root user permissions required for Cloud Recovery Server (CRS)
        2.  
          Editing the NetBackup Cloud Recovery Server
        3.  
          Removing the NetBackup Cloud Recovery Server
        4.  
          Refreshing the NetBackup Cloud Recovery Server
      6.  
        Fetch Resiliency Platform certificates
      7. Support for NetBackup Cloud Recovery Server configured with Veritas Alta Recovery Vault as storage account
        1.  
          Configuring NetBackup Cloud Recovery Server (CRS) with Veritas Alta Recovery Vault storage account in Resiliency Platform
        2.  
          Editing the NetBackup Cloud Recovery Server (CRS) configured with Veritas Alta Recovery Vault storage account
        3.  
          Removing the NetBackup Cloud Recovery Server configured with Veritas Alta Recovery Vault storage account
        4.  
          Refreshing the NetBackup Cloud Recovery Server configured with Veritas Alta Recovery Vault storage account
    3. Integrating with InfoScale clusters
      1.  
        Support matrix for InfoScale applications
      2. Prerequisites for supporting InfoScale cluster node in Veritas Resiliency Platform
        1.  
          Configuring password-less sudo privileges for InfoScale cluster configuration
      3. Configuring InfoScale clusters in Resiliency Platform
        1.  
          Structure of the csv file
        2.  
          Rules to configure each cluster in the csv file
      4.  
        Reconfiguring InfoScale clusters in Resiliency Platform
      5.  
        Removing the InfoScale clusters in Resiliency Platform
      6.  
        Refreshing InfoScale clusters in Resiliency Platform
      7. Managing the custom application or replication type in Resiliency Platform
        1.  
          Adding custom application or replication type in Resiliency Platform
        2.  
          Editing the custom application or replication type in Resiliency Platform
        3.  
          Deleting the custom application or replication type in Resiliency Platform
  4. Section IV. Adding the asset infrastructure
    1. Manage Resiliency Platform host assets
      1.  
        Adding the asset infrastructure
      2.  
        Managing host assets
      3.  
        About adding host assets
      4. Prerequisites for adding hosts
        1.  
          User account required for adding a Windows host
        2.  
          UAC settings required for adding a Windows host
      5.  
        Adding application hosts
      6.  
        Refreshing host discovery information
      7. Removing hosts
        1.  
          Removing Windows Install Hosts
      8.  
        Uninstalling the host package from a Linux host
      9.  
        Uninstalling the host package from a Windows host
      10.  
        Reasons for add host operation failure
      11. Preparing host for replication
        1.  
          Downloading Resiliency Platform host agent packages from IMS
        2.  
          Configuring Resiliency Platform host agent packages manually
        3.  
          Configuring password-less sudo privileges for user account on Linux host
      12.  
        Refreshing the replication host
      13.  
        Moving the replication host to another IMS
      14.  
        Removing the replication host
    2. Manage VMware assets
      1. Managing VMware virtualization servers
        1. Prerequisites for adding VMware virtualization servers
          1.  
            VMware vCenter Server privileges: configuring ESX servers
          2.  
            VMware vCenter Server privileges: basic monitoring of assets
          3.  
            VMware vCenter Server privileges: using third party replication
          4.  
            VMware vCenter Server privileges: replication using Resiliency Platform Data Mover in Hypervisor mode
          5.  
            VMware vCenter Server privileges: replication to cloud data center
          6.  
            VMware vCenter Server privileges: replication using in-guest mode of Resiliency Platform Data Mover
          7.  
            VMware vCenter Server privileges: using NetBackup
          8.  
            VMware vCenter Server privileges: for recovery of physical machines to VMware
      2.  
        Adding VMware virtualization servers
      3.  
        Editing a VMware virtualization discovery configuration
      4.  
        Viewing the details of a VMware virtualization discovery configuration
      5.  
        Removing a VMware vCenter Server discovery configuration
      6.  
        Refreshing VMware vCenter Server discovery information
    3. Manage Veritas Replication VIB
      1.  
        Managing Veritas Replication VIB
      2. Installing Veritas Replication VIB
        1.  
          Prerequisites for installing Veritas Replication VIB
      3.  
        Validating Veritas Replication VIB installation
      4.  
        Upgrading Veritas Replication VIB
      5.  
        Uninstalling Veritas Replication VIB installation
    4. Manage Hyper-V assets
      1.  
        Managing Hyper-V assets
      2.  
        About Microsoft Hyper-V virtualization discovery
      3. Adding Hyper-V virtualization servers
        1.  
          Prerequisites for Microsoft Hyper-V virtualization discovery
      4.  
        Refreshing Hyper-V virtualization servers
      5.  
        Removing Hyper-V virtualization servers
      6.  
        Moving Hyper-V virtualization servers to another IMS
    5. Manage Gateways
      1.  
        Managing Replication Gateways
      2.  
        Adding a Replication Gateway
      3.  
        Refreshing a Replication Gateway
      4.  
        Removing a Replication Gateway
      5.  
        Moving a Replication Gateway to another IMS
      6.  
        Viewing Replication Gateways
      7. About Replication Gateway pair
        1.  
          Migrating virtual machines to different availability zones of AWS
      8.  
        Creating a Replication Gateway pair
      9.  
        Modifying encryption for a Replication Gateway pair
      10.  
        Replacing a Replication Gateway from a gateway pair
      11.  
        Removing a Replication Gateway pair
      12.  
        Viewing Replication Gateway pairs
      13.  
        Configuring PXE on Replication Gateway
      14.  
        Configuring the Replication Gateway as a DHCP Server
      15.  
        Unconfiguring PXE boot server from a Replication Gateway
      16.  
        Unconfiguring DHCP server from a Replication Gateway
      17. Managing Data Gateway
        1.  
          Adding a Data Gateway
        2.  
          Removing a Data Gateway
        3.  
          Editing a Data Gateway
    6. Manage enclosure assets
      1.  
        About the discovery host for enclosures
      2. Adding a discovery host
        1.  
          Add Discovery host panel options
      3.  
        Refreshing a discovery host
      4.  
        Removing a discovery host
      5. Configuration prerequisites for adding storage enclosures to an IMS
        1.  
          EMC SRDF configuration prerequisites
        2.  
          NetApp configuration prerequisites
        3.  
          Hitachi TrueCopy/HUR Discovery Host prerequisites
        4.  
          HPE 3PAR configuration prerequisites
        5.  
          IBM SVC configuration prerequisites
        6.  
          IBM XIV configuration prerequisites
        7.  
          Infinidat array configuration prerequisites
      6. Adding storage enclosures
        1.  
          Configure Server panel options
        2.  
          Manage SSH host keys panel
        3.  
          Select Enclosure panel options to enable discovery for selected enclosures
      7. Adding RecoverPoint appliance for replication
        1.  
          Add RecoverPoint panel options for configuration details for RecoverPoint
        2.  
          Manage SSH host keys panel
      8.  
        Editing the discovery configuration for an enclosure
      9.  
        Removing the discovery configuration for an enclosure
      10.  
        Refreshing enclosure discovery information
      11.  
        Manage SSH host keys panel
    7. Manage NetBackup primary pairing
      1.  
        Manage NetBackup primary pairing
      2.  
        Adding NetBackup primary pair
      3.  
        Removing the NetBackup primary pair
    8. Manage Recovery Readiness Bundle
      1.  
        Permissions required for non-root user for installing bundle
      2.  
        Installing the Recovery Readiness Bundle for Azure manually
      3.  
        Uninstalling the Netbackup Recovery Readiness Bundle for Azure
  5. Section V. Managing networks
    1. Manage networks
      1. Managing network objects in Resiliency Platform
        1. About network objects
          1.  
            About Purpose
        2.  
          Editing network objects
        3.  
          Viewing network objects
        4.  
          Removing network objects
        5. About network groups
          1.  
            Adding a network group
      2. Network objects in Resiliency Platform
        1.  
          Adding a subnet
        2.  
          Adding a Hyper-V VLAN
        3.  
          Adding a network group
      3. DNS server configuration settings
        1.  
          Configuring DNS server settings for a data center
        2.  
          Network customization options
      4. Managing network pairs
        1.  
          Creating network pairs between source and target data centers
        2. Mapping network objects (Production and Rehearsal mapping)
          1.  
            Network pairs for recovering virtual machines to AWS
          2.  
            Network pairs for recovering virtual machines from AWS region to AWS region
          3.  
            Network pairs for recovering virtual machines to Azure
          4.  
            Network pairs for recovering virtual machines from Azure to Azure
          5.  
            Network pairs for recovering virtual machines to Orange Recovery Engine
          6.  
            Network pairs for recovering virtual machines to Google Cloud Platform (GCP)
          7.  
            Network pairs for recovering virtual machines to vCloud Director
          8.  
            Network pairs for recovering virtual machines to vCloud Director without adding hypervisor server
          9.  
            Network pairs for recovering virtual machines from vCloud Director to vCloud Director
          10.  
            Network pairs for recovering machines to on-premises data center (For NetBackup, third-party replication or Resiliency Platform Data Mover)
          11.  
            Network pairs for recovering physical machines to VMware
          12.  
            Network pairs for recovering physical machines to AWS
          13.  
            Network pairs for recovering physical machines to Azure
          14.  
            Network pairs for recovering physical machines to vCloud Director
        3.  
          Deleting a network pair
      5.  
        Support for NIC teaming / bonding for physical machines
      6.  
        Example of command for Windows keytab file
  6. Section VI. Managing settings
    1. Manage settings
      1. Managing settings for alerts and notifications and miscellaneous product settings
        1.  
          Adding, modifying, or deleting email settings
        2.  
          Adding, modifying, or deleting SNMP settings
        3. Throttling the notifications
          1.  
            Add throttle notification
          2.  
            Edit throttle notification
          3.  
            Remove throttle notification
        4.  
          Downloading the MIB file
        5.  
          Setting up rules for event notifications
        6.  
          Adding, modifying, or removing Syslog server
        7.  
          Modifying the purge setting for logs and SNMP traps
        8.  
          Enabling or disabling telemetry collection
        9.  
          Showing domains on login screen
        10.  
          Downloading log files
      2. Managing user authentication and permissions
        1.  
          About user authentication in the web console
        2.  
          About user permissions in the web console
        3.  
          Predefined personas
        4. Configuring authentication domains
          1.  
            Options for authentication domain configuration
        5.  
          Unconfiguring authentication domains
        6.  
          Editing authentication domains
        7.  
          Configuring user groups and users
        8.  
          Assigning permissions to user groups and users
        9.  
          Adding custom personas
        10.  
          Predefined jobs that can be used for custom personas
        11.  
          About limiting object scope for personas
        12.  
          Configuring Windows global user
  7. Section VII. Working with resiliency groups
    1. Organize assets
      1.  
        Viewing your assets
      2.  
        Managing resiliency groups
      3.  
        About resiliency groups with assets
      4.  
        Configuring a resiliency group for basic monitoring
      5. Editing a resiliency group
        1.  
          To grow disk as part of configuration drift edit
      6. Deleting a resiliency group
        1.  
          Uninstalling the Netbackup Recovery Readiness Bundle for Azure
      7.  
        Starting a resiliency group
      8.  
        Stopping a resiliency group
      9.  
        Placing a resiliency group in maintenance mode
      10.  
        Editing a resiliency group in maintenance mode
      11. Viewing resiliency group details
        1.  
          Viewing resiliency group configuration details
        2.  
          Viewing resiliency group details configured with multiple recovery points
        3.  
          Verifying the replication status for Veritas Resiliency Platform Data Mover
    2. Manage virtual business services
      1.  
        Managing virtual business services
      2. About virtual business services
        1.  
          Various configuration states of virtual business services
      3.  
        Creating a virtual business service
      4.  
        Editing a virtual business service
      5.  
        Deleting a virtual business service
      6.  
        Refreshing a virtual business service
      7.  
        Displaying virtual business service details
      8.  
        Starting and stopping a virtual business service
    3. Organize applications
      1.  
        Managing applications using Resiliency Platform
      2.  
        About resiliency groups with applications
      3.  
        Providing inputs for partially discovered applications
      4.  
        About application bundles
      5.  
        Installing an application bundle on selected application hosts
      6.  
        Enabling and disabling application bundle on selected application hosts
      7.  
        Managing auto-deploy for an application bundle
      8.  
        Uninstalling an application bundle from selected hosts
      9.  
        Removing an application bundle
      10.  
        Editing the discovery schedule for an application type
      11.  
        Viewing the details of application types
      12.  
        Viewing the applicable host details
      13.  
        About resiliency groups with InfoScale applications
      14.  
        Viewing InfoScale applications details
      15.  
        Managing applications for basic monitoring
    4. Managing service objectives
      1.  
        About service objectives
      2.  
        About multi Service Level Objective (multi-SLO) in Resiliency Platform
      3.  
        Altering the service objectives
      4.  
        Viewing or customizing service objectives
      5.  
        Deleting activated service objectives
  8. Section VIII. Configuring for disaster recovery
    1. Configure using Resiliency Platform Data Mover
      1.  
        Understanding the role of resiliency groups in disaster recovery operations
      2.  
        About ensuring the disaster recovery readiness of your assets
      3.  
        How Resiliency Platform configures disaster recovery protection for virtual machines
      4.  
        How Resiliency Platform Data Mover handles DR operations
      5.  
        Support for 128 SCSI disks for Replication Gateway of hardware version 14
      6.  
        About manual intervention
      7.  
        Limitations for virtual machine disaster recovery
      8. Managing virtual machines for remote recovery (DR) in Amazon Web Services
        1. Prerequisites for configuring VMware virtual machines for recovery to AWS
          1.  
            Example of a policy statement for AWS
          2.  
            Example of trust relationship for AWS
        2.  
          Prerequisites for configuring Hyper-V virtual machines for recovery to AWS
        3.  
          Replication Gateway pair selection options
        4.  
          Volume type selection options
        5.  
          Enable reverse replication option
        6. AWS Customization options panel
          1.  
            Support for Instance Metadata Service v2 in Resiliency Platform
          2.  
            Known issues: Recovery from physical environment to virtual machines
          3.  
            Manually installing the ENA drivers
          4.  
            UEFI boot mode support in Resiliency Platform
        7.  
          Network customization options
        8.  
          Prerequisites for network customization
      9. Managing virtual machines for remote recovery (DR) from AWS region to AWS region
        1.  
          Prerequisites for configuring virtual machines where source and target data centers is AWS
        2.  
          Volume type selection options
        3.  
          Enable reverse replication option
        4. AWS Customization options panel
          1.  
            Support for Instance Metadata Service v2 in Resiliency Platform
          2.  
            Known issues: Recovery from physical environment to virtual machines
          3.  
            Manually installing the ENA drivers
        5.  
          Network customization options
        6.  
          Prerequisites for network customization
      10. Managing virtual machines for remote recovery (DR) to Azure
        1.  
          Prerequisites for configuring VMware virtual machines for recovery to Azure
        2.  
          Prerequisites for configuring Hyper-V virtual machines for recovery to Azure
        3.  
          Azure Customization options panel
      11. Managing virtual machines for remote recovery (DR) from Azure to Azure
        1.  
          Prerequisites for configuring virtual machines where source and target data centers are cloud or private cloud
        2.  
          Azure Customization options panel
      12. Managing virtual machines for remote recovery (DR) to Orange Recovery Engine
        1.  
          Prerequisites for configuring VMware virtual machines for recovery to Orange Recovery Engine
        2.  
          Orange Recovery Engine Customization options panel
      13. Managing virtual machines for remote recovery (DR) in vCloud Director
        1.  
          Prerequisites for configuring VMware virtual machines for recovery to vCloud Director
        2.  
          Prerequisites for configuring Hyper-V virtual machines for recovery to vCloud Director
        3.  
          Prerequisites for configuring virtual machines for recovery from vCloud Director to vCloud Director
      14. Managing virtual machines for remote recovery (DR) to Google Cloud Platform
        1.  
          Prerequisites for configuring VMware virtual machines for recovery to Google Cloud Platform
        2.  
          Prerequisites for configuring Hyper-V virtual machines for recovery to Google Cloud Platform
        3.  
          Volume type selection options
        4.  
          Customize panel for Google Cloud Platform
        5.  
          Network customization options
      15. Managing virtual machines for remote recovery (DR) using Resiliency Platform Data Mover
        1.  
          Prerequisites for recovering VMware virtual machines using Resiliency Platform Data Mover in Hypervisor mode
        2.  
          Prerequisites for recovering VMware virtual machines using Resiliency Platform Data Mover in In-guest mode
        3.  
          Replication Gateway pair selection options for on-premises data center
        4.  
          Target Infrastructure Selection options
      16. Managing physical machines for remote recovery (DR) using Resiliency Platform Data Mover
        1.  
          Prerequisites for recovering physical machines using Resiliency Platform Data Mover
        2.  
          Physical to VMware virtual machines Customization options panel
    2. Configure using NetBackup
      1.  
        Prerequisites for configuring VMware virtual machines for recovery using NetBackup images
      2.  
        Support for NetBackup Classic AIR configurations
      3.  
        Support for NetBackup Instant Access to recover a resiliency group
      4.  
        Managing VMware virtual machines for remote recovery using NetBackup images
      5.  
        Managing VMware virtual machines for remote recovery to AWS cloud using NetBackup images
      6. Managing the virtual machines for recovery to Azure using NetBackup MSDP-C.
        1.  
          Permissions required for non-root user for installing bundle
        2.  
          Azure Customization options panel
        3.  
          Prerequisites for configuring virtual machines for recovery to Azure using Resiliency Platform and NetBackup MSDP-C
      7.  
        Support for NetBackup MSDP-C and Resiliency Platform Data Mover for configuring resiliency group
    3. Configure using 3rd party replication technology
      1. Preparing VMware virtual machines for using array-based replication
        1.  
          Configuring VMware virtual machines for disaster recovery using EMC SRDF replication
        2.  
          Configuring VMware virtual machines for disaster recovery using EMC RecoverPoint replication
        3.  
          Configuring VMware virtual machines for disaster recovery using NetApp SnapMirror
        4.  
          Configuring VMware virtual machines for disaster recovery using Hitachi True Copy replication
        5.  
          Configuring VMware virtual machines for disaster recovery using HPE 3PAR Remote Copy replication
        6.  
          Configuring VMware virtual machines for disaster recovery using IBM SVC Global Mirror replication
        7.  
          Configuring VMware virtual machines for disaster recovery using IBM XIV Remote Mirror replication
      2. Preparing Hyper-V virtual machines for using array-based replication
        1.  
          Configuring Hyper-V virtual machines for disaster recovery using Hyper-V Replica
        2.  
          Configuring Hyper-V virtual machines for disaster recovery using EMC RecoverPoint
        3.  
          Configuring Hyper-V virtual machines for disaster recovery using EMC SRDF
        4.  
          Configuring Hyper-V virtual machines for disaster recovery using Hitachi TrueCopy Universal Replicator
        5.  
          Configuring Hyper-V virtual machines for disaster recovery using HPE 3PAR Remote Copy
        6.  
          Configuring Hyper-V virtual machines for disaster recovery using IBM SVC Global Mirror
        7.  
          Configuring Hyper-V virtual machines for disaster recovery using IBM XIV Remote Mirror
        8.  
          Configuring Hyper-V virtual machines for disaster recovery using Infinidat replication
      3. Managing virtual machines for remote recovery (DR) using 3rd party replication technology
        1.  
          Prerequisites for configuring VMware virtual machines for recovery using 3rd party replication technology
        2.  
          Prerequisites for configuring Hyper-V virtual machines for recovery using 3rd party replication technology
      4. Managing applications for remote recovery (DR)
        1.  
          Prerequisites for configuring applications for disaster recovery
        2.  
          Prerequisites for configuring InfoScale applications for disaster recovery
        3.  
          Prerequisites for creating a remote recovery resiliency group for Oracle database replicated by Data Guard
        4.  
          Configuring applications for disaster recovery using EMC RecoverPoint replication
        5.  
          Configuring applications for disaster recovery using NetApp SnapMirror replication
  9. Section IX. Managing disaster recovery
    1. Perform DR operations for virtual machines
      1. About Rehearse operation
        1.  
          Rehearse operations for VMware virtual machines - array-based replication
        2.  
          Rehearse operations for Hyper-V virtual machines - array-based replication
        3. Performing the rehearsal operation for virtual machines
          1.  
            Prerequisites for rehearsal operation for virtual machines
        4.  
          Performing the rehearsal operation using NetBackup images
        5.  
          Performing the rehearsal operation on virtual machines from VMware to AWS using NetBackup Image Sharing
        6.  
          Performing rehearsal operation on resiliency groups configured with multiple recovery points
      2.  
        Performing cleanup rehearsal for virtual machines
      3.  
        Migrating a resiliency group
      4.  
        Performing the resync operation for virtual machines
      5. Performing the recover operation for resiliency group
        1.  
          Recovering a resiliency group using replication-based recovery
        2.  
          Recovering data using NetBackup to on-premises data center
        3. Recovering virtual machines with multiple recovery points
          1.  
            Impact of recover operation (IA and non-IA) from Resiliency Platform and NetBackup console
        4.  
          Recovering virtual machines to cloud (AWS) using NetBackup Image Sharing
        5.  
          Recovering virtual machines to cloud (Azure) using NetBackup MSDP-C
      6.  
        Clearing outage
    2. Perform DR operations on a VBS
      1.  
        Performing rehearsal on a virtual business service
      2.  
        Performing cleanup rehearsal on a virtual business service
      3.  
        Migrating a virtual business service
      4.  
        Performing resync for a virtual business service
      5.  
        Recovering a virtual business service
    3. Perform DR operations for applications
      1.  
        Performing the rehearsal operation for applications
      2.  
        Performing cleanup rehearsal for applications
      3.  
        Migrating a resiliency group of applications
      4.  
        Recovering a resiliency group of applications
      5.  
        Performing the resync operation for applications
    4. Evacuate assets
      1.  
        About evacuation plan
      2.  
        Generating an evacuation plan
      3.  
        Regenerating an evacuation plan
      4.  
        Performing rehearse evacuation
      5.  
        Performing cleanup evacuation rehearsal
      6.  
        Performing evacuation
    5. Manage Resiliency Plans
      1.  
        Managing resiliency plans
      2.  
        About resiliency plans
      3.  
        Creating a new resiliency plan template
      4.  
        Editing a resiliency plan template
      5.  
        Deleting a resiliency plan template
      6.  
        Viewing a resiliency plan template
      7.  
        Creating a new resiliency plan
      8.  
        Editing a resiliency plan
      9.  
        Deleting a resiliency plan
      10.  
        Executing a resiliency plan
      11.  
        Viewing a resiliency plan
      12.  
        Instances to invalidate the R-Plan
      13.  
        Creating a schedule for a resiliency plan
      14.  
        Editing a schedule for a resiliency plan
      15.  
        Deleting a schedule for a resiliency plan
      16.  
        Viewing a schedule for a resiliency plan
      17.  
        About manual task
      18.  
        Using manual tasks in resiliency plans
      19. About custom script
        1.  
          Using custom scripts in resiliency plans
  10. Section X. Managing certificates
    1. Managing security certificates
      1. Managing security
        1.  
          Add root and intermediate CA certificate
        2.  
          Uninstall certificate
        3. Enable trusted communication with external entities
          1.  
            About root CA certificates of NetBackup primary server and NetBackup Cloud Recovery Server
          2.  
            About root CA certificates of vCenter server
          3.  
            About root CA certificates of vCloud Director
          4.  
            About root CA certificates of NetApp enclosure
          5.  
            About root CA certificates of Azure Stack
      2. About configuring SSH host keys
        1.  
          Manage SSH host keys panel
  11. Section XI. Product settings
    1. View activities
      1.  
        Managing activities
      2.  
        Viewing activities
      3.  
        Managing a running activity
    2. Manage reports
      1.  
        Managing reports
      2.  
        About reports
      3.  
        Managing report preferences
      4.  
        Scheduling a report
      5.  
        Running a report
      6.  
        Viewing reports
      7.  
        Viewing and managing report schedules
    3. View logs
      1.  
        Viewing events and logs in the console
      2.  
        Events in Hyper-V virtual machines disaster discovery
      3.  
        Events in VMware virtual machines disaster discovery
      4.  
        Log files to troubleshoot Veritas Resiliency Platform Data Mover
      5. Gather support logs from Resiliency Platform user interface
        1.  
          Viewing support logs
        2.  
          Collecting support logs
        3.  
          Downloading support logs
        4.  
          Deleting support logs
        5.  
          Required permissions for support logs
    4. Manage Risk Notifications
      1.  
        About risks
      2.  
        Managing risks
      3.  
        Displaying risk information
      4. Predefined risks in Resiliency Platform
        1.  
          Admin Wait state codes
      5.  
        Viewing the current risk report
      6.  
        Viewing the historical risk report
    5. Managing settings for alerts and notifications and miscellaneous product settings
      1.  
        Adding, modifying, or deleting email settings
      2.  
        Adding, modifying, or deleting SNMP settings
      3. Throttling the notifications
        1.  
          Add throttle notification
        2.  
          Edit throttle notification
        3.  
          Remove throttle notification
      4.  
        Downloading the MIB file
      5.  
        Setting up rules for event notifications
      6.  
        Adding, modifying, or removing Syslog server
      7.  
        Modifying the purge setting for logs and SNMP traps
      8.  
        Modifying the purge setting for reports
      9.  
        Modifying the purge setting for activities
      10.  
        Enabling or disabling telemetry collection
      11.  
        Showing domains on login screen
  12. Section XII. Using Resiliency Platform APIs
    1. Using Resiliency Platform APIs
      1. Security and user model
        1.  
          Accessing APIs
        2.  
          API access key
        3.  
          API user permissions
      2.  
        Versioning
      3.  
        API specifications
      4. Accessing the API browser
        1.  
          Invoking API from the API browser
      5. Examples of running the Resiliency Platform APIs using the cURL syntax
        1.  
          Running the Resiliency Platform APIs
    2. List of Resiliency Platform APIs
      1.  
        Monitoring APIs
      2.  
        Configuration APIs
      3.  
        Operation API
  13. Section XIII. Troubleshooting and Using command line interface
    1. Troubleshoot
      1.  
        Troubleshooting: Google Cloud Platform issues
      2.  
        Troubleshooting: Disaster recovery from AWS region to AWS region
      3.  
        Troubleshooting: Automated disaster recovery to Azure using NetBackup MSDP-C
      4. Recovery of Resiliency Platform components from disaster scenarios
        1.  
          Recovering Resiliency Manager
        2. Recovering IMS
          1.  
            Steps to recover an IMS
        3.  
          Recovering Replication Gateway
      5.  
        Troubleshooting : Issues occurred while prepare host for replication or while configuring resiliency group.
      6.  
        Troubleshooting: Resync/repair replication issues for resiliency group configured using Multi-RPO recovery of hosts service objective
      7. Troubleshooting: NetBackup issues
        1.  
          Troubleshooting: Secure communication issues
        2.  
          How to recover the VMware virtual machine using NetBackup when virtual machines are protected by Resiliency Platform
      8.  
        Troubleshooting: Removing a Resiliency Manager from a resiliency domain
      9. Resolving the Admin Wait state
        1.  
          Admin Wait state codes
      10.  
        Troubleshooting: Delete resiliency group operation
      11.  
        Troubleshooting: Deployment of virtual appliances in Azure
      12.  
        Troubleshooting: Copy file into the virtual appliance
      13.  
        Troubleshooting: Copy file from the virtual appliance
      14.  
        Manually cleaning up virtual machines
      15. Troubleshooting: IP customization
        1.  
          Network customization options
      16.  
        Configure DR operation fails with an integration services error
      17.  
        Resiliency Platform fails to attach storage policy to virtual machines
      18.  
        Resiliency Platform fails to create storage policy
      19.  
        Troubleshooting: Discovery of assets
      20.  
        Troubleshooting: Hosts not added to IMS after migration to cloud data center
      21.  
        Troubleshooting: Connection between Resiliency Managers in a resiliency domain
      22.  
        Troubleshooting: DR operation failure with error message cannot change host configuration at VMware detach disk(s) subtask
      23.  
        Troubleshooting: If datastores are renamed
      24.  
        Troubleshooting: Migrate operation
      25.  
        Troubleshooting: Recover operation
      26.  
        Troubleshooting: Recover operation in case of add/remove disks
      27.  
        Troubleshooting: Failure to add IMS
      28.  
        Troubleshooting: Replace Replication Gateway operation
      29.  
        Troubleshooting: klish commands for Resiliency Manager, IMS, or Replication Gateway
      30.  
        Troubleshooting: In Hyper-V guest environment writeable disk is shown as Read-only
      31.  
        Troubleshooting: Steps to manually remove addon from hosts managed under Resiliency Platform
      32.  
        Troubleshooting: Aborting the on-going activities / tasks
      33.  
        Troubleshooting: AWS marketplace deployment with Data Gateway
      34.  
        Troubleshooting: Cleaning up of stale Resiliency Platform configurations
      35.  
        Troubleshooting: Preparing appliance for upgrade
      36.  
        Troubleshooting : Issues while detaching and attaching data disk
      37.  
        Troubleshooting: Issue while uploading the correct root certificate in vCloud Director
      38.  
        Troubleshooting: Replication Gateway appliance
      39.  
        Troubleshooting: Evacuation plan failed with exceptions raised by ERS.
    2. Use klish menu
      1.  
        About klish
      2.  
        Klish menu options for Resiliency Manager
      3.  
        Klish menu options for IMS
      4.  
        Klish menu options for Replication Gateway
    3. Use Application Enablement SDK
      1.  
        Introduction to Application Enablement SDK
      2.  
        About Perl APIs
      3. Using Perl APIs
        1.  
          Define an application
        2.  
          Logging
        3.  
          Application objects
        4.  
          Application inputs
        5.  
          Application properties
        6.  
          Finish
      4.  
        Managing clustered applications
      5.  
        Unit testing of your application module script
      6.  
        Testing a script using CLI
      7.  
        Sample script
      8.  
        Sample script output
      9.  
        About the manifest file
  14.  
    Glossary

Predefined risks in Resiliency Platform

Table: Predefined risks lists the predefined risks available in Resiliency Platform. These risks are reflected in the current risk report and the historical risk report.

Table: Predefined risks

Risks

Description

Risk detection time

Risk type

Affected operation

Fix if violated

vCenter Password Incorrect

Checks if vCenter password is incorrect

15 minutes

Error

  • On primary site: start or stop operations

  • On secondary site: migrate or recover operations

In case of a password change, resolve the password issue and refresh the vCenter configuration

VM tools not installed

Checks if VM Tools are not Installed. It may affect IP Customization and VM Shutdown

5 minutes

Error

  • Migrate

  • Stop

  • In case of VMWare, install VMWare Tools

  • In case of Hyper-V, install Hyper-V Integration Tools

Snapshot reverted on Virtual Machine

Checks if snapshot has been reverted on virtual machine

5 minutes

Error

Resiliency Platform Data Mover replication

Perform the Resync operation on the resiliency group.

Resiliency Platform Data Mover daemon crashed

Resiliency Platform Data Mover filter is not able to connect to its counterpart in ESX. The replication process has stopped and is at risk

5 minutes

Error

Resiliency Platform Data Mover replication

  • To continue the replication, you can move (VMotion) the virtual machine to a different ESX node in the cluster.

  • Troubleshoot the issue with this ESX node or raise a support case with Veritas.

DataMover virtual machine in no-op mode

Checks if VM Data Mover filter is not able to connect to its counterpart in ESX

5 minutes

Error

Resiliency Platform Data Mover replication

In order to continue the replication, you can move (VMotion) the VM to a different ESX node in the cluster and either troubleshoot the issue with this ESX node or raise a support case with Veritas

Veritas Replication policy has been detached

Veritas Replication policy has been detached from the disk associated with virtual machine.

5 minutes

Error

Migrate

Perform Resync operation on the affected resiliency group.

Asset disk configuration changed

Checks if disk configuration of any of the assets in the resiliency group has changed.

30 minutes

Error

  • Migrate

  • Rehearsal

Refresh the respective hosts, vCenter servers or Hyper-V servers and the cloud discovery. After refresh, probe the risk.

After performing the above mentioned step even if the risk still exists, edit the resiliency group to first remove the impacted virtual machine from the resiliency group and then add it back to the resiliency group.

Asset NIC configuration changed

Checks if NIC configuration of any of the assets in the resiliency group has changed.

30 minutes

Error

  • Migrate

  • Resync

If the resilience group is online on the target data center, then either revert the NIC changes done on the virtual machines or suppress the risk to be able to migrate the assets back to the source data center. If the resiliency group is online on source data center, edit the resiliency group with Edit Configuration or Customize Network option to update the NIC configuration.

Invalid NIC Configuration

One or more NICs on the host are not configured properly.

Real time, while creating resiliency group

Error

Create resiliency group

Ensure that the keys NAME, DEVICE and HWADDR have appropriate values as per the details of each NIC in its configuration file.

Global user deleted

Checks if there are no global users. In this case, the user will not be able to customize the IP for Windows machines in VMware environment

Real time

Warning

  • Migrate

  • Recover

Edit the resiliency group or add a Global user

Failure to validate Windows Global User credentials for IP customization

This risk is raised if:

  • Windows Global User is not configured.

  • Windows Global User does not have appropriate credentials.

  • Virtual machine is offline while configuring resiliency group for disaster recovery.

After the resiliency group is configured for disaster recovery

Warning

  • Rehearsal

  • Migrate

  • Recover

Add Windows Global Users with appropriate credentials. Edit the resiliency group using the Network Customization option to resolve the risk.

Missing heartbeat from Resiliency Manager

Checks for heartbeat failure from a Resiliency Manager

5 minutes

Error

All

Fix the Resiliency Manager connectivity issue

Infrastructure Management Server disconnected

Check for Infrastructure Management Server(IMS) to Resiliency Manager(RM) connection state

1 minute

Error

All

Check IMS reachability

Try to reconnect IMS

Storage Discovery Host down

Checks if the discovery daemon is down on the storage discovery host

15 minutes

Error

Migrate

Resolve the discovery daemon issue

DNS removed

Checks if DNS is removed from the resiliency group where DNS customization is enabled

real time

Warning

  • Migrate

  • Recover

Edit the Resiliency Group and disable DNS customization

IOTap driver not configured

Checks if the IOTap driver is not configured

2 hours

Error

None

Configure the IOTap driver

This risk is removed when the workload is configured for disaster recovery.

VMware Discovery Host Down

Checks if the discovery daemon is down on the VMware Discovery Host

15 minutes

Error

Migrate

Resolve the discovery daemon issue

VM restart is pending

Checks if the virtual machine has not been restarted after add host operation

2 hours

Error

Create resiliency group

Restart the virtual machine after add host operation

New virtual machine added to replication storage

Checks if a virtual machine that is added to a Veritas Replication Set on a primary site, is not a part of the resiliency group

5 minutes

Error

  • Migrate

  • Recover

  • Rehearsal

Add the virtual machine to the resiliency group

Replication lag exceeding RPO

Checks if the replication lag exceeds the thresholds defined for the resiliency group. This risk affects the SLA for the services running on your production data center

5 minutes

Warning

  • Migrate

  • Recover

Check if the replication lag exceeds the RPO that is defined in the Service Objective

Replication state broken/critical

Checks if the replication is not working or is in a critical condition for each resiliency group

5 minutes

Error

  • Migrate

  • Recover

Contact the enclosure vendor. In case of Resiliency Platform Data Mover, See Admin Wait state codes . or raise a support case with Veritas

Remote mount point already mounted

Checks if the mount point is not available for mounting on target site for any of the following reasons:

  • Mount point is already mounted

  • Mount point is being used by other assets

  • Native (ext3, ext4,NTFS ): 30 minutes

  • Virtualization (VMFS, NFS): 6 hours

Warning

  • Migrate

  • Recover

Unmount the mount point that is already mounted or is being used by other assets

Risk gets resolved after 30 minutes if a successful cleanup rehearsal, migrate, or recover operation performed and VMware vCenter gets refreshed within 30 minutes.

Disk utilization critical

Checks if at least 80% of the disk capacity is being utilized. The risk is generated for all the resiliency groups associated with that particular file system

  • Native (ext3, ext4,NTFS ): 30 minutes

  • Virtualization (VMFS, NFS): 6 hours

Warning

  • Migrate

  • Recover

  • Rehearsal

Delete or move some files or uninstall some non-critical applications to free up some disk space

ESX not reachable

Checks if the ESX server is in a disconnected state

5 minutes

Error

  • On primary site: start or stop operations

  • On secondary site: migrate or recover operations

Resolve the ESX server connection issue

vCenter Server not reachable

Checks if the virtualization server is unreachable or if the password for the virtualization server has changed

5 minutes

Error

  • On primary site: start or stop operations

  • On secondary site: migrate or recover operations

Resolve the virtualization server connection issue

In case of a password change, resolve the password issue

vCenterDown

1.The vCenter server is down or unreachable.

2. The vCenter server is down. Unable to establish secure connection with vCenter server as the SSL/TLS handshake has failed.

15 minutes

Error

  • On primary site: start or stop, migrate, rehearsal, local recover, resync operations.

  • On secondary site: migrate, resync, recover, cleanup rehearse operations.

For pt 1. Check for any one of the following issues and resolve:

  1. vCenter server is down, vSphere service is not working, or vCenter server port has been changed after vCenter server configuration.

  2. If port has been changed after configuration then, perform edit vCenter server operation to resolve the issue.

For pt 2. Install valid CA certificates of vCenter server in the Resiliency Platform and refresh the vCenter server configuration

Insufficient compute resources on failover target

Checks if there are insufficient CPU resources on failover target in a virtual environment

6 hours

Warning

  • Migrate

  • Recover

Reduce the number of CPUs assigned to the virtual machines on the primary site to match the available CPU resources on failover target

Host not added on recovery data center

Checks if the host is not added to the IMS on the recovery data center

30 minutes

Error

Migrate

Check the following and fix:

  • Host is up on recovery data center

  • Host is accessible from recovery datacenter IMS

  • Time is synchronized between host and recovery datacenter IMS

NetBackup Notification channel disconnected

Checks for NetBackup Notification channel connection state

5 minutes

Error

Recover

Check if the NetBackup Notification channel is added to the NetBackup primary server

If the risk resolution or description indicates an SSL/TLS verification error. Refer this troubleshooting guide.the section called “Troubleshooting: Secure communication issues”

Backup image violates the defined RPO

Checks if the backup image violates the defined RPO

30 minutes

Warning

No operation

  • Check the connection state of NetBackup Notification channel

  • Check for issues due to which backup images are not available

NetBackup primary server disconnected

Checks if NetBackup primary server is disconnected or not reachable

5 minutes

Error

Recover

Check if IMS is added as an additional server to the NetBackup primary server

NetBackup Recovery Host decommissioned

Check if NetBackup Recovery Host is disconnected or not reachable.

5 minutes

Error

recover

  • Edit the resiliency group and choose different recovery host.

  • Try to connect the same recovery host.

Assets do not have copy policy

Checks if the assets do not have a copy policy

3 hours

Warning

No operation

Set up copy policy and then refresh the NetBackup primary server

Target replication is not configured

Checks if the target replication is not configured

3 hours

Warning

No operation

Configure target replication and then refresh the NetBackup primary server

Disabled NetBackup Policy

Checks if NetBackup policy associated with the virtual machine is disabled

3 hours

Warning

No operation

Fix the disabled policy

Replication block tracking disk not found

Checks for the replication block tracking disk. If the replication block tracking disk is not found, then virtual machine does not get configured for remote recovery and the replication stops

30 minutes

Error

Migrate

Ensure that the RBT disk is attached to the virtual machine. After the risk gets resolved, perform reboot of VM then perform the resync operation to avoid disk corruption during migrate or migrate back.

If you are not able to locate the RBT disk then perform following steps in the order listed:

  1. Remove the virtual machine from resiliency group.

  2. Add it again to a resiliency group to ensure that virtual machine is protected.

Members are manually deleted from network groups

Network group goes into faulted state when a member is manually removed. The risk is circulated to resiliency group

Immediate

Warning

Migrate, Rehearse

Edit the network group by adding the missing member and then edit the resiliency group details

Members deleted from network groups

Network group goes into faulted state when a discovered member gets deleted from IMS. The risk is circulated to resiliency group

5 minutes

Warning

Migrate, Rehearse

Edit the network group by adding the missing member and then edit the resiliency group details

Virtual machine configuration not backed up

Unable to take a backup of virtual machine configuration file.

Immediate

Error

  • Create resiliency group

  • Migrate

  • Rehearse

Check the state of the IMS and its corresponding assets such as the hypervisors and vCenter servers. Perform edit resiliency group operation.

Unable to backup latest Virtual machine configuration

Unable to take a backup of the latest configuration file of the virtual machine.

Immediate

Warning

  • Edit resiliency group

  • Migrate

  • Rehearse

Check the state of the IMS and its corresponding assets such as the hypervisors and vCenter servers. Perform edit resiliency group operation.

Datastore for disk has changed to X, this datastore is not part of resiliency group

If virtual disk is moved to a non-compliant datastore.

Applicable for 3rd party replication technology

5 to 15 minutes

Error

All operations except start and stop resiliency group

Edit the resiliency group or move the disk to a datastore which is part of the resiliency group.

Datastore for configuration file has changed to X, this datastore is not part of resiliency group. Previous datastore was Y.

If the virtual machine configuration file is moved to a non-compliant datastore.

Applicable for 3rd party replication technology

5 to 15 minutes

Error

All operations except start and stop resiliency group

Edit the resiliency group or move the disk to a datastore which is part of the resiliency group.

Disk path has changed

Displayed when virtual machine snapshot is taken. Risk is resolved automatically after updating the blob.

5 to 15 minutes

Error

All operations

Risk is automatically resolved.

New datastore added to the consistency group is not part of resiliency group

New datastore added to consistency group

Applicable for 3rd party replication technology

6 hours

Error

  • Migrate

  • Recover

  • Resync

Edit the resiliency group

Datastore removed from resiliency group

Datastore removed from consistency group

Applicable for 3rd party replication technology

6 hours

Error

  • Migrate

  • Recover

  • Resync

Edit the resiliency group

Veritas Replication VIB upgrade pending

Checks if the Veritas Replication VIB version on ESXi cluster has latest version installed.

6 hours

Error

None

Upgrade the Veritas Replication VIB to the latest version.

Veritas Replication VIB is in partial state.

Checks if the Veritas Replication VIB installation on ESXi cluster is in partial or unknown state.

6 hours

Error

  • If the risk is on the target ESXi cluster then block the migrate and rehearsal operations.

  • If the risk is on the source ESXi cluster then block the resync operation.

Perform Resolve and Verify operation on the ESXi cluster to fix the installation issues.

Insufficient privileges on vCenter server

Operations on the resiliency group may fail because of missing privileges on vCenter server data centers.

6 hours

Warning

One or more operations on resiliency group may fail because of missing privileges on vCenter server data center.

Ensure that appropriate privileges are configured on vCenter server data center before invoking any operation.

Refer to the documentation for the required privileges.

Infrastructure Management Server data reporting disabled

Infrastructure Management Server cannot report data to Resiliency Manager due to version incompatibility

As soon as IMS connects to the Resiliency Manager after the Resiliency Manager upgrade

Error

All

Upgrade IMS to the latest version that is specified in the risk message

DRS Datastore Is Added Or Removed

New datastore is added to the cluster or is removed from the cluster

6 Hours

Warning

None

Edit the resiliency group

Datastore Cluster Deleted

Datastore cluster is deleted from the data center

6 Hours

Error

  • Rehearsal

  • Migrate

  • Resync

Edit the resiliency group

All the hosts on the applications are not reachable

All the hosts for the application are not reachable

15 minutes

Error

None

Check the connectivity with the application hosts

Application host is disconnected due to change in MAC address

Application Host is in Disconnected state

15 minutes

Error

  • Rehearsal

  • Migrate

Retry Add Host operation

Assets does not have copy policy

Assets does not have copy policy

When vrp_host unassociated with copy policy.

Warning

None

Check if any asset has no copy policy

Backup image violates the defined RPO

Checks if the backup image violates the defined RPO

Immediate

Warning

  • Check the connection state of NetBackup Notification channel.

  • Check for issues due to which backup images are not available.

CPU Usage Critical

Available compute capacity on the recovery site may be inadequate for recovering this application. This risk affects the recoverability of the services running on your production data center.

6 hours

Warning

None

Reduce the number of CPUs assigned to the virtual machines on the primary site to match the available CPU resources on failover target

Incorrect .Net version is installed

The expected .NET version is not installed or it is not compatible with the PowerShell version

2 hours

Error

  • On Primary site: migrate and recover operations

Ensure that the .NET version is installed with its compatible PowerShell version. Refer to the HSCL for compatible versions of .NET and PowerShell.

Editing the resiliency group is required

Resiliency group needs an upgrade or perform Edit operation.

Immediate

Warning

None

Edit the resiliency group using the Edit Configuration intent. Ensure that the resiliency group is online on the source datacenter before performing the edit operation

Evacuation plan for data center has been invalidated.

Evacuation plan for data center has been invalidated, due to adding , deleting or updating a resiliency group or a VBS

Immediate

Error

None

Regenerate the evacuation plan.

Host reboot is pending after upgrade

The OS is not rebooted after upgrade operation

Immediate

Warning

None

Virtual machine requires to be rebooted after the upgrade operation

Mount point is deleted

Check if the mount point on which the assets of the resiliency group are configured, is deleted or renamed

6 hours

Error

  • Migrate

  • Rehearsal

Remount using the same mount point else you need to edit the resiliency group

PowerShell is not initialized

PowerShell is not initialized

2 hours

Error

  • On Secondary site: migrate and rehearsal operations

Check PowerShell Initialization on host

PowerShell is not installed

PowerShell is not installed

2 hours

Error

  • On Secondary site: migrate and rehearsal operations

Install PowerShell (version > 2.0) on host

Powershell Version is incorrect

Expected Powershell version not found

2 hours

Error

  • On Secondary site: migrate and recover operations

Install Powershell version should be 2.0 and above

Registry Parameter LSI_SAS is not set

Registry Parameter LSI_SAS is not set

2 hours

Error

  • On Secondary site: migrate and rehearsal operations

Change the value for registry parameter LSI_SAS->Start to 0 and refresh host discovery

Replication Gateway is not reachable

The Replication Gateway is down or not reachable from the IMS

15 minutes

Error

None

Make sure the replication gateway appliance is running and is reachable from the IMS

Virtual machine or Replication Gateway is not found in the cluster.

Virtual machine or Replication Gateway is not present in cluster using which resiliency group is created.

15 minutes

Error

migrate, rehearsal

  • If the virtual machine is moved out of the cluster or ESX server, re-add the virtual machine and perform resync operation.

  • If the virtual machine is unregistered, perform start resiliency group operation on the resiliency group with the checkbox "Refresh storage, network, compute, and customization" as selected.

Replication state synchronizing

Data synchronization is in progress.

5 minutes

Warning

None

Wait for synchronization to complete (Replication state should be Active (Connected |Consistent))

Resync operation is pending on a resiliency group

Resync operation is pending on current resiliency group

Immediate

Error

On Secondary site: migrate operation

Execute Resync operation on current resiliency group

Resiliency group configuration drift

Disk configuration for asset(s) in the resiliency group is changed. This is a configuration drift.

2 minutes

Error

  • On Primary site: rehearsal operation

  • On Secondary site: migrate, resync, and rehearsal operations

Refresh the respective hosts, vCenter servers or Hyper-V servers and the cloud discovery.

After refresh, probe the risk. If the risk still exists, remove the virtual machine from the resiliency group and re-add using the edit operation.

Resiliency group configuration error

The disk size of the virtual machine in the resiliency group has changed. This is a configuration error

2 hours

Error

  • On Secondary site: migrate and resync operation

  • Editing the size of a disk is not supported. Restore the disk size for a resiliency group having multiple virtual machines.

  • Edit the resiliency group by removing affected hosts and then add it again to re-protect.

  • For resiliency group having only one virtual machines delete it and recreate again.

Resiliency group outage in datacenter

Outage has been declared for the resiliency group in the datacenter

Immediate

Error

None

Perform remediation steps to clear outage in the specified datacenter. Run a Resync or Clear outage operation (as applicable) to indicate that the outage has been cleared

Data sync failed between Resiliency Manager and database.

Data sync failed between Resiliency Manager and database.

As soon as the vrp_rm vertex gets updated with property db_status as value "Data sync failed"

Error

None

Perform Resync operation for Resiliency Manager

SAN Policy Offline Shared

SAN policy on the Windows host is Offline Shared

2 hours

Warning

None

Change the SAN policy on the Windows host to Online Shared and refresh the host discovery information

Stale configuration :: Object deleted

Asset is unavailable

As soon as discovery reports delete of addressable objects.

Error

  • On Primary site: Start, stop, migrate, resync, recover, and cleanup rehearsal operations.

  • On Secondary site: Migrate, rehearsal, resync, and recover operations.

Edit the resiliency group.

Stale configuration :: Object unreachable

Asset is unreachable

As soon as discovery reports DISCONNECTED or NOT REACHABLE fault for addressable objects.

Error

  • On Primary site: Start, stop, migrate, , resync , recover, and cleanup operations.

  • On Secondary site: Migrate, rehearsal resync, and recover operations.

Edit the resiliency group.

The migrated virtual machine is not added to the target IMS.

The migrated virtual machine is not added to the target IMS.

45 minutes

Error

  • On Secondary site: migrate and resync operation

Refer to the documentation to know the possible reasons for failure of add host operation

Unable to get VMX

Unable to backup virtual machine configuration file

Immediate

Error

  • On Primary site: rehearsal, migrate and recover operations

Check the state of IMS, its corresponding assets such as the hypervisors and vCenter servers. Perform edit resiliency group operation.

Unable to update virtual machine configurations file

Unable to backup latest virtual machine configuration

Immediate

Error

None

Check the state of IMS, its corresponding assets such as the hypervisors and vCenter servers. Perform edit resiliency group operation.

vCenter server is removed from IMS

vCenter server is removed from IMS

Immediate

Error

  • On Primary site: start, stop, rehearsal, and migrate operations

  • On Secondary site: start, stop, rehearsal, and migrate operations

Add the vCenter server to the IMS.

VCS Servicegroup Faulted

VCS Servicegroup is in Faulted state

1 hour

Error

None

Resolve the fault on VCS Servicegroup

Insufficient quota on target vCloud Director

Sufficient quota(CPUs/Memory/Storage) is not available on target vCloud Director.

5 minutes

Error

None

Sufficient quota should be available on the target vCloud Director

Virtual machine is deleted

One or more virtual machines are deleted or unregistered. The virtual machines belong to a resiliency group that is configured for remote recovery. This affects the recoverability of the resiliency group.

6 hours

Error

On Secondary site: migrate operation

Edit the resiliency group to remove the virtual machines that are deleted or unregistered.

Virtual machine is not protected

Virtual machine is not configured for remote recovery

Immediate

Error

None

If the virtual machine is in production data center then configure the virtual machine for remote recovery. If the virtual machine is in vCloud data center then ensure that disk.EnableUUID property is set to TRUE on the VRP_VAPP_TEMPLATE virtual machine as well as on the migrated virtual machine. After the risk is resolved, perform the Resync operation to avoid disk corruption during migrate or migrate back operation.

VMware discovery failed

VMware discovery is failed .

Unable to establish secure connection with vCenter server as the SSL/TLS handshake has failed

6 hours

Error

None

1. In case of a password change, resolve the password issue and refresh the vCenter server configuration.

2. Install valid CA certificates of vCenter server in the Resiliency Platform and refresh the vCenter server configuration.

IO Filter is not replicating the IOs from the virtual machine

IO Filter has encountered a fatal error

When IMS is receiving NOOP snmp event.

Error

  • On Primary site: migrate resync deepstart (Perform start operation after reverse replication is complete)

  • On Secondary site: migrate resync deepstart (Perform start operation after reverse replication is complete)

If IO filter has encountered errors, either invoke the edit resiliency group workflow to remove and re-add asset from the resiliency group or delete the resiliency group and create it again

Cloud discovery failed

1. Cloud discovery has failed.

2. Unable to establish secure connection with cloud resource as the SSL/TLS handshake has failed.

1. After 5 minutes

2. After 5 minutes

1. Error

2. Error

  • On primary site: migrate, recover, rehearsal, cleanup rehearsal, and resync operations.

  • On secondary site: start, stop, migrate, and resync operations

1. Edit the cloud configuration to resolve the issue. If risk persists contact Veritas Support.

2. Install valid CA certificate of the cloud resource in Resiliency Manager and then refresh the cloud configuration.

EnclosureDiscoveryFailed

Enclosure discovery has failed.

After 5 minutes

Error

  • On primary site: migrate, recover, rehearsal, cleanup rehearsal, and resync operations.

  • On secondary site: migrate, and resync operations

General: Edit the enclosure configuration and provide valid SSH host keys. If the risk persists, contact Veritas Support.

NetApp SSL resolution: Install valid CA certificates of NetApp enclosure in the Resiliency Platform and refresh the NetApp enclosure configuration.

NetApp general resolution: Unable to fetch enclosure details. If the risk persists contact Veritas Support.

Cloud authentication failed

Cloud credentials are incorrect

After 5 minutes

Error

  • On primary site: migrate, recover, rehearsal, cleanup rehearsal, and resync operations.

  • On secondary site: start, stop, migrate, and resync operations

Edit cloud configuration and provide correct credentials to resolve the issue. In case of AWS, check the IAM role with proper privileges is attached to IMS.

Cloud connection timeout

Connection timed out fetching information about cloud resources.

After 5 minutes

Error

  • On primary site: migrate, recover, rehearsal, cleanup rehearsal, and resync operations.

  • On secondary site: start, stop, migrate, and resync operations

Resolve network connectivity between IMS and cloud data center and then refresh the cloud configuration.

NTP Time Sync Failed

NTP time skew. Time skew must be less than 3 seconds.

5 minutes

Warning

None

Synchronize with NTP server.

NTP Time Unsynchronized

Not able to synchronize with the NTP server.

5 minutes

Warning

None

Synchronize with NTP server.

NTP Time Indeterminate

NTP status indeterminate

5 minutes

Warning

None

Synchronize with NTP server.

Resiliency Group Configuration Drift for Network changed of some of the assets in the Resiliency Group

This risk is raised if network of some of the assets in the Resiliency Group is changed after the Resiliency Group is created. The change can be in the VLAN, vSwitch or cloud network settings.

Error

 

The risk is resolved when the deleted network gets discovered in Veritas Resiliency Platform. Or the network update risk will be resolved after successful editing the Resiliency Group.

The network setting of the virtual machine 'Connect at Power On' is disabled.

The network setting of the virtual machine 'Connect at Power On' is disabled.

Immediate

Warning

None

Ensure to set the 'Connect At Power On' network adapter settings of the virtual machine is enabled.

Node added to Infoscale Cluster

A new node is added to InfoScale cluster and the node has not been configured into Resiliency Platform yet.

Raised when Resiliency Platform InfoScale cluster discovery detects the node addition in near real time after the node has been added to the cluster.

Warning

None

Perform reconfigure operation on the InfoScale cluster to configure the node in Resiliency Manager.

Appliance Storage critical

At least 85% of the disk capacity is being utilized. This risk affects the continuity of the services running on your appliance.

5 min

Warning

All

Free up the disk space or increase the disk size of the appliance.

ISO already mounted

ISO is mounted on the host

'5 min

Error

Rehearsal, Cleanup rehearsal

Remove or detach the ISO from VMware virtual machine.

Replication Gateway Service Down

One or more services on the Replication Gateway appliance are not running.

5 min

Error

  • On the primary site: migrate and resync operations

  • On secondary site: migrate, recover , resync , rehearsal and, cleanup rehearsal operations.

.

Make sure all the services on the Replication Gateway appliance are running.

Replication state is inactive

This risk affects the recoverability of the services running on your source data center.

10 mins

Warning

None

Perform the following steps:

  1. Make sure the source Replication Gateway is powered on and all services are running.

  2. In case of in-guest replication, if risk is raised:

    • Make sure workload is powered on..

    • Make sure workload should communicate with source Replication Gateway over the network

  3. In case of VAIO:

    • Make sure ESXi server on which virtual machine is residing is able to communicate with source Replication Gateway over the network.

    • In case target Replication Gateway is replaced before migrate operation and after migrate operation, risk is raised on the resiliency group, perform a resync operation for resiliency group. The resync operation in this case will perform diff sync. If resync is performed on resiliency group after migrate operation, usually it performs full sync. Hence, resync needs to be done carefully for those resiliency group which has this risk after successful migrate operation.

    • In case vMotion happens for virtual machine is being snapshotted, this risk may appear. but it gets resolved in next CG update.

    • If a policy is detached from the workload disk, a risk appears. Performing resync operation should resolve the risk.

  4. If risk is raised on Replication Gateway after VBS migrate operation.

    • If first attempt of VBS migrate operation fails in reverse-replication step after updating CG roles, consecutive VBS migrate operation will skip reverse replication and replication will remain inactive. Here, check source CG state on gateway. If the CG state is set to "stopped", then perform resync operation for individual resiliency group. If resync is performed on VBS, full sync may occur for some of the resiliency group.

Replication configuration is broken for resiliency group

Replication configuration is broken for resiliency group.

Real time after recovering the resiliency groups configured with multiple recovery point.

Error

  • Migrate

  • Rehearsal

  • Recover with replication path

  • Cleanup rehearsal

  • Start operation with network and storage refresh

Perform resync operation to repair the replication for the recovered virtual machine.

Protection configuration data for replication configuration is being updated for the resiliency group.

The protection configuration data for replication configuration is getting updated for the resiliency group.

Real time after recovering the resiliency groups configured with multiple recovery point.

Error

  • Migrate

  • Rehearsal

  • Recover with replication path

  • Cleanup rehearsal

  • Start operation with network and storage refresh

Once the replication configuration is updated successfully, this risk goes away.

VMWare ESXi Cluster Membership Change

Checks if any new ESX host is added to the ESX cluster.

30 minutes

Error

  • Migrate

  • Rehearsal

To resolve the risk perform the below steps :-

  1. Create or change the required network configurations according to the environment and then Edit the Resiliency Group with Edit Configuration intent.

  2. Remove the ESXi host from the cluster.

Maintenance Mode enabled on VMware ESXi host

Checks if maintenance mode is enabled on any of the ESX hosts.

30 minutes

Error / Warning

  • Migrate

  • Takeover

  • Rehearsal

  • Cleanup Rehearsal

Disable the Maintenance Mode on the ESX host or remove the ESXi host from the cluster.

NetBackup Cloud Recovery Readiness Bundle for Azure

NetBackup Cloud Recovery Readiness Bundle for Azure is removed from the host.

5 minutes

Error

  • After the risk new created backup images will be unavailable and invalid for recovery.

  • After risk resolution through Edit resiliency group older imaged will not be available for recovery.

  • Install NetBackup Cloud Recovery Readiness Bundle for Azure on host(s).

  • Perform Edit resiliency group to install the bundle.

Asset disk configuration changed

Disk configuration of some of the asset(s) in the resiliency group has changed.

5 minutes

Error

  • After the risk new created backup images will be unavailable and invalid for recovery.

  • After risk resolution through Edit resiliency group older imaged will not be available for recovery.

  • Perform Edit resiliency group to resolve the risk.

  • Revert disk configuration changes of host(s).

CRS Disconnected as access key validation failed

  1. Netbackup Cloud Recovery Server: cannot access the cloud storage as the access key is invalid.

  2. Netbackup Cloud Recovery Server cannot access the cloud storage as there is an authorization error while validating storage account access for the Infrastructure Management Server.

  3. Netbackup Cloud Recovery Server cannot access the cloud storage as Container configured with NetBackup Cloud Recovery Server is not found.

  4. Netbackup Cloud Recovery Server cannot access the cloud storage as Configured Storage account does not support Page blob.

  5. Netbackup Cloud Recovery Server cannot access the cloud storage as Infrastructure Management Server is disconnected.

  6. Netbackup Cloud Recovery Server cannot access the cloud storage as storage account access validation is failed.

  7. Infrastructure Management Server failed to establish connection with Storage account.

15 minutes while performing add/edit/refresh operations for CRS

Error

Premise to cloud: Recover, Rehearsal operation, local restore on cloud

  1. Add valid Access key of NetBackup Cloud Recovery Server in the Resiliency Platform.

  2. Verify the "Firewalls and virtual networks" settings for the storage account and make sure the network for the Infrastructure Management Server is allowed to access the storage account.

  3. Verify container of NetBackup Cloud Recovery Server exists.

  4. Use supported storage kind StorageV2 (general purpose v2).

  5. Ensure that Infrastructure Management Server is in connected state.

  6. Failed to validate storage account access.

  7. Verify Storage account configured with NetBackup Cloud Recovery Server exists and is reachable from IMS.