An error pops up when booting from Backup Exec 21 SDR that is created on non-English Windows OS.

Problem

An error pops up when booting from Backup Exec 21 SDR that is created on non-English Windows OS.

Error Message

sTimeZoneName

Figure 1

Cause

TimeZone settings are incorrect when creating a SDR ISO file on OS except English.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 21 Hotfix 304118

Workaround:
Press [OK] button. Proceed the SDR wiziard.