Veritas NetBackup™ Add-in for Microsoft SCVMM Console Guide

Last Published:
Product(s): NetBackup (8.1.2, 8.1.1, 8.1)
  1. Introduction and notes
    1.  
      About the NetBackup Add-in for System Center Virtual Machine Manager (SCVMM)
    2.  
      Notes on the NetBackup Add-in for SCVMM
    3.  
      Updates to this guide for NetBackup 8.1
  2. Installing the NetBackup Add-in for SCVMM
    1.  
      Requirements for the NetBackup Add-in for SCVMM
    2.  
      Installing the NetBackup Add-in for SCVMM
    3.  
      Error message during installation of the NetBackup Add-in for SCVMM: Add-in cannot be installed
    4.  
      Error message during installation of the NetBackup Add-in for SCVMM on localized environments
    5.  
      Uninstalling the NetBackup Add-in for SCVMM
    6. Configuring the NetBackup Recovery Wizard
      1.  
        Creating an authentication token for the NetBackup add-in for SCVMM
      2.  
        Authorizing the NetBackup add-in for SCVMM to restore virtual machines
      3.  
        Adding or deleting an additional host name or IP address for an authentication token
      4.  
        Revoking an authorization token
      5.  
        Renewing an authorization token
      6.  
        Listing all current authorization tokens
  3. Recovering virtual machines
    1.  
      Notes on restoring Hyper-V virtual machines with the Recovery Wizard
    2.  
      Accessing the Recovery Wizard
    3.  
      Checking the status of a recovery job
  4. Troubleshooting
    1.  
      About logging for the NetBackup Add-in for SCVMM
    2.  
      Viewing log messages for the NetBackup Add-in for SCVMM
    3.  
      Changing the logging level for the NetBackup Add-in for SCVMM
    4.  
      The pre-recovery checks in the Recovery Wizard of the NetBackup Add-in for SCVMM return out-of-date information about the VM
    5.  
      Next button in the NetBackup Add-in Recovery Wizard is enabled even though required input has not been entered
    6.  
      The NetBackup Add-in Recovery Wizard does not prompt to overwrite the VM, and the recovery fails
    7.  
      Troubleshooting master server communication failures in the NetBackup Add-in for SCVMM

The NetBackup Add-in Recovery Wizard does not prompt to overwrite the VM, and the recovery fails

The NetBackup Add-in for Microsoft SCVMM Console does not complete a VM recovery in the following situation:

  • On the Virtual Machine Selection screen of the Add-in Recovery Wizard, the VM is identified by its GUID or host name (not its display name).

  • On the Restore Options screen of the wizard, the Overwrite existing virtual machine option is not selected.

  • The same VM exists at the recovery destination.

When you click Recover, the wizard should detect the VM at the recovery destination and then prompt you to select the overwrite option. However, the prompt does not appear; the recovery job starts but then fails with status 2821.

To recover the VM, select Overwrite existing virtual machine on the Restore Options screen and rerun the recovery.

See Notes on restoring Hyper-V virtual machines with the Recovery Wizard.