Enterprise Vault™ Setting up IMAP

Last Published:
Product(s): Enterprise Vault (15.1)

The default IMAP archive

When a user is provisioned for a single IMAP archive, the user name for logging on to the archive comprises a domain name and a Windows user name that are separated by a backslash. For example:

EMEA\JohnDoe

When a user is provisioned for multiple IMAP archives, the user name for logging on to the default archive also comprises a domain name and Windows user name that are separated by a backslash. However, the user name for logging on to the remaining archives comprises a domain name, Windows user name, and identifier. For example:

EMEA\JohnDoe\1962

The identifier at the end of the user name is an internal identifier assigned to an archive automatically by Enterprise Vault.

When a user has been provisioned for multiple IMAP archives, a set of rules determines which is the default.

For newly provisioned archives:

  • If a user is provisioned for multiple IMAP archives of the same type (Internet Mail or Exchange), then the default archive is the first archive that is provisioned.

  • If a user is provisioned for both an Internet Mail archive and an Exchange archive, and then the client access provisioning task is run, the Internet Mail archive is the default archive.

If you have provisioned archives in an earlier version of Enterprise Vault and then upgraded to the current version, Enterprise Vault chooses the default archive from the following, which are in decreasing order of priority:

  • The first provisioned Exchange archive that is active (not closed nor being deleted).

  • The first provisioned Internet Mail archive that is active (not closed nor being deleted).

Note:

If the default IMAP archive is deleted, no new default archive is selected. The user name for logging on to the remaining archives must include an identifier, even if only a single archive is available.