Veritas NetBackup™ Appliance Release Notes

High Availability (HA) deployments

To help customers deploy new NetBackup Appliance HA installations, Veritas has created a checklist with links to various documents, including those that address related issues. For complete details, see the following article:

https://www.veritas.com/support/en_US/article.100043658.html

When configuring the HA setup on the compute node, if the process fails, the failure message may take up to one hour to appear.

If you create an HA setup on an existing appliance compute node that was upgraded to version 3.2 or later and then attempt to add a partner node that is a new 3.2 or later version appliance, the process may fail and show the following message:

- [Error] V-409-955-2025:

The User ID/Group ID (uid/gid) for the mongod user on the partner node
is different from the uid/gid for the mongod user on the active node.
Refer to Veritas article 100046013.

To resolve this issue, contact Veritas Support.

Before adding the partner node to complete an appliance HA setup, you must first verify that all NetBackup processes are running on the primary server and on both HA nodes.

If any processes are not running on the primary server or on the nodes, adding the partner node fails. To prevent this failure, you must first stop all NetBackup processes and then restart them. For complete details, see the topic "Adding the partner node to the NetBackup 53xx high availability configuration" in the NetBackup 53xx Appliance Initial Configuration Guide.