Veritas NetBackup™ Appliance Administrator's Guide
- Overview
- About accessing the NetBackup Appliance Web Console
- About the NetBackup Appliance Shell Menu
- About appliance console components
- Monitoring the NetBackup appliance
- About hardware monitoring and alerts
- About Symantec Data Center Security on the NetBackup appliance
- Managing a NetBackup appliance from the NetBackup Appliance Web Console
- About storage configuration
- About Copilot functionality and Share management
- About viewing storage space information using the Show command
- About appliance supported tape devices
- About configuring Host parameters for your appliance
- Manage > Appliance Restore
- Manage > License
- About the Migration Utility
- Software release updates for NetBackup Appliances
- About installing EEBs
- About installing NetBackup Administration Console and client software
- Manage > Additional Servers
- Manage > High Availability
- Managing NetBackup appliance using the NetBackup Appliance Shell Menu
- About OpenStorage plugin installation
- About mounting a remote NFS
- About running NetBackup commands from the appliance
- About NetBackup administrator capabilities
- Creating a NetBackup touch file from the NetBackup appliance
- Creating NetBackup administrator user accounts
- About NetBackup administrator capabilities
- About Auto Image Replication between appliances
- About forwarding logs to an external server
- About high availability configuration
- About data erasure
- Understanding the NetBackup appliance settings
- Settings > Notifications
- Settings > Network
- Settings > Authentication
- About configuring user authentication
- About authorizing NetBackup appliance users
- Settings > Authentication > LDAP
- Settings > Authentication > Active Directory
- Settings > Authentication > User Management
- Troubleshooting
- Deduplication pool catalog backup and recovery
Settings > Notifications > Alert Configuration
The Settings > Notifications > Alert Configuration page on the NetBackup Appliance Web Console provides you with one location from where you can enable SNMP, SMTP, and Call Home alert notifications. The page is divided into three sections. Each section is dedicated to provide details for SNMP, SMTP, and Call Home alert notifications.
Under Alert Configuration is the Notification Interval field. You must enter the time interval in minutes between two subsequent notifications for the SNMP and the SMTP configurations. The time interval should be in multiples of 15 and it should not be zero.
Table: SNMP Server Configuration settings lists the fields from the SNMP (Simple Network Management Protocol) section of the NetBackup Appliance Web Console.
Table: SNMP Server Configuration settings
Fields | Description |
---|---|
Notification Interval | Enter the interval for the server to upload alerts to the Veritas Call Home server. Entries must be in increments of 15 minutes. |
SNMP Server Configuration | Select one of the following options:
|
SNMP Server | Enter the SNMP Server host name. You can enter a host name or an IP address to define this computer. The IP address can be an IPv4 or IPv6 address. Only global-scope and unique-local IPv6 addresses are allowed. Notification of the alerts or traps that are generated in the appliance are sent to this SNMP manager. Note: The NetBackup appliance supports all the SNMP servers in the market. However, the ManageEngine™ SNMP server and the HP OpenView SNMP server are tested and certified for version 2.6. |
SNMP Port | Enter the SNMP Server port number. The default port is 162. Note: Your firewall must allow access from the appliance to the SNMP server through this port. |
SNMP Community | This field is required for SNMP V2 and is optional for SNMP V3. Enter the community to which the alerts or traps are sent. For example, Backup Reporting Department. You can enter a value that you configured on your SNMP server. For example, your company name. If you do not expect to disclose your company name, Veritas provides the system-defined values including: admin_group, public, and private. The default is public. |
SNMP Username (SNMP V3 only) | Enter an SNMP user name as follows:
|
Authentication Protocol (SNMP V3 only) | Configure as follows to set the security level:
|
SNMP Password/Confirm SNMP Password (SNMP V3 only) | Enter a password for the SNMP user as follows:
Enter the same password in the Confirm SNMP Password field. |
Encryption Protocol (SNMP V3 only) | Configure as follows to set the encryption policy:
|
Encryption Passphrase/Confirm Encryption Passphrase (SNMP V3 only) | If you set the Encryption Protocol to use an encryption policy, enter a passphrase for the SNMP user as follows:
Enter the same passphrase in the Confirm Encryption Passphrase field. |
The following describes summaries of the required fields for specific SNMP configuration scenarios:
SNMP V2
SNMP Server
SNMP Port
SNMP Community
All other fields are not required.
SNMP V3 - no authentication/no privileges
SNMP Server
SNMP Port
SNMP Community (optional)
Authentication Protocol - None
All other fields are not required.
SNMP V3 - authentication/no privileges
SNMP Server
SNMP Port
SNMP Community (optional)
Authentication Protocol (SHA256, SHA512)
SNMP Password/Confirm SNMP Password
All other fields are not required.
SNMP v3 - authentication/privileges
SNMP Server
SNMP Port
SNMP Community (optional)
Authentication Protocol (SHA256, SHA512)
SNMP Password/Confirm SNMP Password
Encryption Protocol (AES128, AES192, AES256, AES512)
Encryption Passphrase/Confirm Encryption Passphrase
The SNMP MIB file serves as a data dictionary that is used to assemble and interpret SNMP messages. If you configure SNMP, you must import the MIB file into the monitoring software so that the software can interpret the SNMP traps. You can view the details of the MIB file from the SNMP Server Configuration pane. To view details about the SNMP MIB file, click
. An SNMP MIB file opens.You can also use the following command in the appliance shell menu to configure the SNMP server:
Main_Menu > Settings > Alerts > SNMP Set Server [Community] [Port]
For example: Main_Menu > Settings > Alerts > SNMP Set Server 10.80.97.223
For information on how to send a test SNMP trap after configuration, see the following technical article on the Veritas Support website:
https://www.veritas.com/content/support/en_US/article.100009877
The SMTP mail server protocol is used for outgoing email. You can configure SMTP from the NetBackup Appliance Web Console (
).You can also use the following command in the appliance shell menu to configure the SMTP server and add a new email account:
Main_Menu > Settings > Alerts > Email SMTP Add Server [Account] [Password], where Server is the host name of the target SMTP server that is used to send emails. [Account] and [Password] are optional parameters to identify the name of the account and the account password if authentication is required.
For more information, see the related documentation of your appliance.
Starting with release 3.1.2, you can configure the SMTP port and set encryption.
You can use the following commands in the appliance shell menu to configure encrypted communication with the SMTP server:
Main_Menu > Settings > Alerts > Email SMTP ConfigurePort [25] [465] [587] [custom]
Main_Menu > Settings > Alerts > Email SMTP Encryption [Disable] [Enable]
You can use the following command to view the SMTP port number and encryption configuration details.
Main_Menu > Settings > Alerts > Email Show
Table: SMTP server configuration settings lists the fields from the SMTP section of the NetBackup Appliance Web Console.
Table: SMTP server configuration settings
Fields | Description |
---|---|
SMTP Server | Enter the SMTP (Simple Mail Transfer Protocol) Server host name. Notifications of the alerts that are generated in Appliance are sent using this SMTP server. The IP address can be an IPv4 or IPv6 address. Only global-scope and unique-local IPv6 addresses are allowed. |
SMTP port | You can select one of the following options:
The default SMTP port number is 25. Encryption is disabled by default. |
Encryption | Select Enable Encryption to use a secure connection. |
Software Administrator Email | Enter the email ID of the software administrator, to receive software alerts that are specific to the Veritas NetBackup Appliance software. The email ID that you designate receives alerts for the following software conditions:
|
Hardware Administrator Email | Enter the email ID of the hardware administrator, to receive hardware alerts that are specific to the Veritas NetBackup Appliance hardware. For example, enter hardwareadmin@usergroup.com. |
Email Test | A test email is sent to the email address that was configured above. If the test email is not received, follow the error prompts to view the network connections, SMTP settings, and email settings. You can contact your system administrator for more assistance. |
Sender Email | Enter the email ID to receive any replies to the alerts or the reports that the appliance sends. |
SMTP Account | Enter the user name to access the SMTP account. |
Password | Enter the password for the above mentioned SMTP user account. |
You can configure this server to send email reports to a proxy server or to the Veritas Call Home server.
The following describes the supported proxy servers:
Squid
Apache
TMG
Note:
NTLM authentication in the proxy configuration is also supported.
All email notifications that get generated by the appliance use the same SMTP settings. These emails include hardware monitoring notifications and NetBackup job notifications. The configuration settings are located under Settings > Notification > Alert Configuration in the NetBackup Appliance Web Console or Main_Menu > Settings > Alerts in the NetBackup Appliance Shell Menu. These settings override any previous SMTP setup you may have previously used to send NetBackup job notifications.
Table: Call Home Configuration settings lists the fields from the Call Home Configuration section.
Table: Call Home Configuration settings
Fields | Description |
---|---|
Enable Call Home | Select this check box to enable Call Home alert configuration. |
Enable AutoUpdate for Upgrade Readiness Check | Select this check box to enable automatic updates for the Appliance Upgrade Readiness Analyzer tool (analyzer tool) on the appliance. Enabling this feature lets you keep pre-upgrade checks up to date and receive accurate upgrade readiness status recommendations through System Health Insights on the NetInsights Console. You can download the latest version of the analyzer tool from the Veritas Download Center. Veritas recommends that you enable AutoUpdate. |
Enable Proxy Server | Select this check box to enable proxy. |
Enable Proxy Tunneling | Select this check box if your proxy server supports SSL tunneling. |
Proxy Server | Enter the name of the proxy server. |
Proxy Port | Enter the port number of the proxy server. |
Proxy Username | Enter the user name to log into the proxy server. |
Proxy Password | Enter the password for the user name to log into the proxy server. |
When Call Home is enabled, you can test if Call Home functions correctly by clicking the
option that is available below the Call Home configuration settings.Note:
The
option is active on the NetBackup Appliance Web Console only when Call Home is enabled.Starting with the 5.0 release, when you enable Call Home and click
, a Call Home test is performed automatically.The following describes the supported proxy servers:
Squid
Apache
TMG
NTLM is the supported authentication method for Call Home proxy settings.