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Enterprise Vault™ Troubleshooting Reporting
Last Published:
2021-03-23
Product(s):
Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0)
- About this document
- Setting up SQL Server Reporting Services
- Troubleshooting configuration and report deployment
- About troubleshooting configuration and report deployment
- About using DTrace with Microsoft SQL Server Reporting Services
- Identifying the problem
- "Reporting Configuration Utility is unable to copy file..." message
- "Reporting has been configured on this machine. However, there were a few warnings and/or errors..." message
- "Authentication failed for reporting user" error message
- "The specified SQL Server does not exist" error message
- "Ensure that you can browse to the Report Manager..." error message
- "EnterpriseVaultDirectory database does not exist..." error message
- "Failed to connect to the specified SQL Server with the credentials you provided" error message
- "Failed to deploy reports on the report server" error message
- Error code 1 and log file error "System Net.Web Exception: Page cannot be found"
- Log file error "Assembly security permission grant set"
- "Couldn't disable MyReports" error
- Configuring Reporting and deploying the reports
- Troubleshooting accessing the reports
- About troubleshooting accessing the reports
- Unable to view the reports
- Report Server web page does not show the Enterprise Vault folder
- Role assignments and changes fail to get implemented
- Unable to access Enterprise Vault reports from a different domain
- Unable to access Report Manager on a 64-bit Windows system due to a permissions issue
- Changing the Reporting user account details
- Troubleshooting using and exporting the reports
- About troubleshooting using and exporting the reports
- Troubleshooting problems with report content
- Images or data fail to appear
- Reports omit data related to some vault stores
- No information appears in the Data Analysis reports
- No information appears in reports that use Monitoring data
- No information appears in reports that use auditing data
- Domino Server Journal Mailbox Archiving Health report: Unable to distinguish between Domino journal mailbox locations
- Troubleshooting report export
- About using Reporting with multiple Reporting Services
Report Server web page does not show the Enterprise Vault folder
Problem: The Veritas Enterprise Vault folder is not visible on the SQL Server Reporting Services Report Server web page.
Cause: The user account may not belong to the correct SSRS role.
Resolution: Do as follows:
- Clear your Internet Explorer browser cache.
- Log in again to the SQL Server Reporting Services Report Server.
- Click the Properties tab and on the Security page make sure that the user account is added to the SQL Server Reporting Services Enterprise Vault Browser role.