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Enterprise Vault™ Guide for Outlook Users (Full Functionality)

Last Published: 2021-12-06

Product(s): Enterprise Vault (14.2)

Vault Cache Properties: Details tab

This tab shows information about your Vault Cache.

The Vault Cache synchronization process consists of the following:

Header synchronization: updates your Vault Cache with information about archived items. For example, if you move a shortcut to a different mailbox folder, its location is updated in the Vault Cache.
Content synchronization: downloads archived items to your Vault Cache, from one or more vaults.

Enterprise Vault can complete header synchronization before content synchronization. So the Content synchronization status may be Synchronizing when the Header synchronization status for one or more vaults is Complete.

The Synchronize Now button starts Vault Cache synchronization.

The following fields provide information about synchronization completion and start times.

Last completed	The date and time when header and content synchronization last completed.
Next scheduled	The date and time when header synchronization next starts. Header synchronization may also cause content synchronization to start.

The following fields apply to header synchronization:

Vault Name

Vaults that are synchronized with your Vault Cache.

Status

The status of header synchronization between your Vault Cache and each vault. The status is one of the following:

Initializing. Enterprise Vault is fetching the list of vaults.
Pending. You see this status during the period that is specified by the Start checking after setting on the Vault Cache Properties: Options tab.
Synchronizing. Synchronization is in progress.
Complete. The last synchronization is complete.
Never synchronized. Your Vault Cache has never been synchronized with this vault.
Last synchronization was suspended. You have clicked Suspend while synchronization was in progress.
Server busy ... Waiting. The Enterprise Vault server is too busy to perform synchronization. Enterprise Vault automatically retries synchronization (before the next scheduled synchronization time).
Last synchronization was interrupted. The last synchronization was interrupted by an unspecified cause. Enterprise Vault retries synchronization at the next scheduled synchronization time.
Failed. Synchronization failed for an unspecified reason.
The Failed status may also indicate a reason, as follows:
Failed: Disconnected. No network connection is available.
Failed: Could not connect to server and Failed: Server is too busy. Synchronization failed because of problems on the Enterprise Vault server.
Failed: Insufficient disk space. There is insufficient disk space on your computer.
In each case, Enterprise Vault retries synchronization after an interval.

The following fields apply to content synchronization:

Current status	The status of content synchronization. The status is one of the following: Initializing. Enterprise Vault is fetching the list of vaults. Pending. You see this status during the period that is specified by the Start checking after setting on the Vault Cache Properties: Options tab. Synchronizing. Synchronization is in progress. Complete. The last synchronization is complete. Never synchronized. Enterprise Vault has never synchronized your Vault Cache. Failed. Synchronization failed for an unspecified reason. The Failed status may also indicate a reason, as follows: Failed: Item retrieval failed on server and Failed: Download failed. Synchronization failed because of problems on the Enterprise Vault server. Failed: Could not process all archives and Failed: Could not add an archive. Synchronization failed because Enterprise Vault could not process the required vaults. Failed: BITS not available for transfers. Synchronization failed because a Windows feature named BITS was not available. In each case, Enterprise Vault retries synchronization after an interval.
Items to download	The number of items to download to your Vault Cache.
Items to archive	The number of items to upload from your Vault Cache to an online vault.
Items in cache	The number of items in your Vault Cache.
Current cache size	The total size of items in your Vault Cache.
Maximum cache size	The maximum amount of disk space for the content of items in your Vault Cache. To change this value, click the Vault Cache Properties: Options tab. Then change the value in the box named Maximum disk space to use.

More Information

Synchronizing your Vault Cache

About working offline with Enterprise Vault

About Enterprise Vault and your Outlook mailbox