Help for Enterprise Vault™

Last Published:
Product(s): Enterprise Vault (12.5)

Setting up your Vault Cache

When Enterprise Vault archives an item from your mail database, it normally leaves a shortcut that links directly to the archived item. Replacing items with shortcuts saves space in your mail database. However, when you work in a local mail replica and are disconnected from the network, double-clicking a shortcut cannot open the associated archived item. Enterprise Vault can solve this issue by retaining copies of archived items in an offline Vault Cache. When you are offline, you can retrieve the archived items in your Vault Cache by double-clicking the shortcuts in your local mail replica.

Your administrator can configure the Vault Cache in one of three ways:

  • So that you have the option to set up the Vault Cache yourself.

  • So that the Vault Cache is set up automatically, without any action by you.

  • So that the Vault Cache is disabled.

When you try to open an archived item that is not available in the Vault Cache, and you are connected to the network, Enterprise Vault downloads the item from the online vault and displays it. However, if you have disconnected from the network when you try to open an archived item, Enterprise Vault prompts you to download the item when you are next online.

If your administrator has not chosen to enable Vault Caches automatically, you can set one up as follows.

To set up your Vault Cache

  1. Start Notes.
  2. Open your mail database.
  3. Do the following, if you have not yet done so. For instructions on how to perform these activities, consult the Help system for Notes.
    • Create an offline copy (replica) of the mail database.

    • Open the replica of the mail database.

    • Enable scheduled local agents so that, when you start Notes, Enterprise Vault can run agents to download items to the Vault Cache.

  4. Click Enterprise Vault Cache Options on the Tools menu or More menu, depending on your setup.
  5. Select Enable Vault Cache.
  6. Set the remaining options, and then click OK.

    Disk Usage

    Controls the amount of disk space available for the Vault Cache. If space runs out, Enterprise Vault deletes the oldest items in the Vault Cache to make space for new items. You can modify the amount of space available as required.

    Background Checking

    Specifies the number of minutes to wait after Notes starts before it checks for items to download to your Vault Cache. If you have a slow connection, you may want to increase this value so that you can read mail before checking starts.

    Downloading

    Controls whether, when there are some items that Enterprise Vault must download to update your Vault Cache, they are automatically downloaded when you are next online. Alternatively, you can choose to start the download manually.

  7. Click Start to search for items to add to your Vault Cache.