NetBackup™ for Microsoft Exchange Server Administrator's Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.5)
  1. Introducing NetBackup for Exchange
    1.  
      About NetBackup for Exchange
    2.  
      Features of NetBackup for Exchange
    3.  
      NetBackup for Exchange terminology
  2. Installing NetBackup for Exchange
    1.  
      Planning the installation of NetBackup for Exchange
    2.  
      Verifying the operating system and platform compatibility
    3.  
      NetBackup server requirements for NetBackup for Exchange
    4.  
      NetBackup client requirements for NetBackup for Exchange
    5.  
      Exchange server software requirements for NetBackup for Exchange
    6. Snapshot Client configuration and licensing requirements for Exchange snapshot backups
      1.  
        Requirements for Exchange off-host backups
      2.  
        Requirements for Exchange Instant Recovery backups
    7.  
      Installing the Veritas VSS provider for vSphere
    8.  
      License for NetBackup for Exchange
  3. Configuring Exchange client host properties
    1.  
      Configuring Exchange client host properties
    2.  
      Exchange properties
    3.  
      About backing up all or only uncommitted Exchange transaction log files with snapshot backups
    4.  
      Configuring the Exchange granular proxy host
    5.  
      About truncating Exchange transaction logs with Instant Recovery backups
    6.  
      Truncating Exchange transaction logs by performing a backup to a storage unit
    7.  
      About consistency checks options for an Exchange backup
    8.  
      About the Exchange credentials in the client host properties
  4. Configuring the account for NetBackup for Exchange operations
    1.  
      About configuring the account for NetBackup Exchange operations
    2.  
      About NetBackup and Microsoft Exchange Web Services
    3.  
      Creating a privileged NetBackup user account for EWS access
    4.  
      Creating a minimal NetBackup account for Exchange operations
    5.  
      About configuring the account for NetBackup Exchange operations with the right to Replace a process level token
  5. Configuring the Exchange hosts
    1.  
      Configuring mappings for restores of a distributed applications, clusters, or virtual machines
    2.  
      Reviewing the auto-discovered mappings
  6. Configuring Exchange Granular Recovery
    1. About Exchange backups and Granular Recovery Technology (GRT)
      1.  
        About mailbox discovery and Granular Recovery Technology (GRT)
      2.  
        Exchange granular clients and non-VMware backups
      3.  
        Exchange granular clients and VMware backups
      4.  
        Exchange granular operations and the NetBackup media server
    2.  
      Configuring an Exchange backup that uses Granular Recovery Technology (GRT) (non-VMware backups)
    3. About installing and configuring Network File System (NFS) for Exchange Granular Recovery
      1. About configuring Services for Network File System (NFS)
        1.  
          Enabling Services for Network File System (NFS) on a media server
        2.  
          Enabling Services for Network File System (NFS) on a client
      2.  
        Disabling the Server for NFS
      3.  
        Disabling the Client for NFS on the media server
      4.  
        Configuring a UNIX media server and Windows clients for backups and restores that use Granular Recovery Technology (GRT)
      5.  
        Configuring a different network port for NBFSD
    4.  
      Disk storage units supported with Exchange Granular Recovery Technology (GRT)
    5.  
      Disabling the cataloging for duplications of Exchange backups that use Granular Recovery Technology (GRT)
    6.  
      Cataloging an Exchange backup or VMware backup that uses Granular Recovery Technology (GRT)
    7.  
      Configuring the logon account for the NetBackup Client Service
  7. Configuring Exchange backup policies (non-VMware)
    1.  
      About Exchange automatic, user-directed, and manual backups
    2. About configuring a backup policy for Exchange Server
      1.  
        Policy recommendations for Exchange Server
      2.  
        About policy attributes
      3. Adding schedules to a NetBackup for Exchange policy
        1.  
          NetBackup for Exchange backup types
        2.  
          Schedule properties
      4.  
        Adding clients to a NetBackup for Exchange policy
      5.  
        Using physical node names in the clients list
      6. Adding backup selections to an Exchange policy
        1.  
          Adding entries to the backup selections list by browsing
        2.  
          Manually adding entries to the backup selections list
        3.  
          Performing Exchange backups with multiple data streams
        4.  
          Using multiple datastreams with Exchange Database Availability Groups (DAG)s
        5.  
          Using wildcards in an Exchange backup selections list
        6.  
          About excluding Exchange items from backups
        7.  
          Configuring exclude lists for Exchange clients
      7.  
        About Exchange backups and transaction logs
    3. About configuring snapshot backups of Exchange Server
      1.  
        About snapshot backups with Exchange Server
      2.  
        Limitations of Exchange snapshot operations
      3.  
        Configuration requirements and recommendations for the Exchange Server when performing snapshot operations
      4.  
        Consistency checks on Exchange snapshot backups
      5. Configuring a snapshot policy for Exchange Server
        1.  
          Snapshot options for backups of Exchange Server
        2.  
          Exchange database backup source for a Database Availability Group (DAG) backup
        3.  
          Configuring a preferred server list for a Database Availability Group (DAG)
        4.  
          Backup status for Exchange Database Availability Groups (DAGs) and the preferred server list
    4. About configuring Instant Recovery backups of Exchange Server
      1.  
        About Exchange Instant Recovery methods
      2.  
        Policy recommendations for Exchange Instant Recovery
      3.  
        About Storage Foundations for Windows (SFW) and Exchange Instant Recovery
      4.  
        About configuration requirements for the Exchange Server when you use Instant Recovery
      5.  
        About Exchange Instant Recovery with the Microsoft VSS Provider
      6. Configuring an Exchange snapshot policy with Instant Recovery
        1.  
          Adding schedules for Exchange Instant Recovery
        2.  
          Schedules settings in Exchange Instant Recovery policies
        3.  
          About Exchange Instant Recovery volume rotation
        4.  
          Adding backup selections to an Exchange policy with Instant Recovery
    5.  
      Perform a manual backup
  8. Performing backups of Exchange Server, mailboxes, and public folders
    1.  
      About user-directed backups of Exchange Server data
    2.  
      About selecting a source client for an Exchange Server backup operation
    3.  
      Options for user-directed Exchange backups
    4.  
      Performing user-directed snapshot backups of Exchange Server
  9. Performing restores of Exchange Server, mailboxes, and public folders
    1.  
      About Exchange server-directed and redirected restores
    2.  
      About selecting a destination client for an Exchange restore operation
    3.  
      About restoring Exchange database data
    4.  
      About existing Exchange Server transaction logs
    5. About restoring Exchange snapshot backups
      1.  
        Options for Exchange snapshot restores
      2.  
        Performing a snapshot restore of a Database Availability Group (DAG)
      3.  
        Performing a snapshot restore of an Exchange standalone server
      4.  
        Redirecting a Database Availability Group (DAG) snapshot backup to another database or to the recovery database (RDB)
      5.  
        Redirecting an Exchange standalone server snapshot backup to another database or to the recovery database (RDB)
      6.  
        Manually mounting an Exchange database after a restore
    6. About restoring individual Exchange mailbox and public folder items
      1.  
        About special characters in Exchange mailbox folders and message subjects
      2.  
        Prerequisites and operational notes for restoring individual Exchange items
      3.  
        Options for restores of Exchange Server mailbox objects or public folder objects
      4.  
        Restoring Exchange mailbox or public folder objects
      5. About redirecting a restore of Exchange mailbox or public folder objects to a different path
        1.  
          About requirements for redirecting the restore of an Exchange mailbox or public folder object to a different path
        2.  
          Redirecting the restore of an Exchange mailbox, mailbox folder, or public folder
        3.  
          Redirecting a restore of an Exchange folder, message, or document to a different path
      6.  
        About using the command line to browse or restore Exchange granular backup images
  10. Protecting Exchange Server data with VMware backups
    1. About protecting an application database with VMware backups
      1.  
        Limitations of VMware application backups
    2. About configuring a VMware backup that protects Exchange Server
      1.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange
      2.  
        Configuring a VMware backup policy to protect Exchange Server
    3. About configuring a VMware backup that protects Exchange Server, using Replication Director
      1.  
        Configuring granular recovery for VMware application backups that use Replication Director
      2.  
        Configuring VMware application backups that use Replication Director
      3.  
        Configuring NetBackup with access to the CIFS share on the NetApp disk array
    4.  
      About restoring Exchange data from a VMware backup
    5.  
      Enabling protection of passive copies of the Exchange database with VMware backups
  11. Troubleshooting backups and restores of Exchange Server
    1. About NetBackup for Exchange debug logging
      1.  
        Enabling the debug logs for a NetBackup for Exchange client automatically
      2.  
        Debug logs for NetBackup for Exchange backup operations
      3.  
        Debug logs for NetBackup for Exchange restore operations
      4.  
        Veritas VSS provider logs
      5.  
        Setting the debug level on a NetBackup for Exchange Windows client
    2. Viewing Event Viewer logs on an off-host Exchange server
      1.  
        Connecting to the remote Exchange server from within Event Viewer
      2.  
        About installing the Exchange System Management Tools on the remote server
    3.  
      Viewing the progress report of a NetBackup for Exchange operation
    4. Troubleshooting Exchange restore operations
      1.  
        Restores to different Exchange service pack or different cumulative update levels
    5.  
      Exchange Server transaction log truncation errors
    6.  
      Dynamic enforcement of path length limit for Exchange backups and restores
    7.  
      Troubleshooting Exchange snapshot operations
    8.  
      Troubleshooting Exchange jobs that use Granular Recovery Technology (GRT)
    9.  
      Increased memory usage
    10. Troubleshooting DAG backups and restores
      1.  
        Finding the current host server of the Database Availability Group (DAG)
      2.  
        Displaying and resetting the backup status for a Database Availability Group (DAG)
    11.  
      Troubleshooting VMware backups

Reviewing the auto-discovered mappings

In certain scenarios, a NetBackup host shares a particular name with other hosts or has a name that is associated with a cluster. To successfully perform backups and restores with NetBackup for Exchange, you must approve each valid auto-discovered mapping that NetBackup discovers in your environment. Or, manually add the mappings.

See Approve the auto-discovered mappings for a cluster.

See Manually map host names.

Examples of the configurations that have multiple host names include:

  • A host is associated with its fully qualified domain name (FQDN) and its short name or its IP address.

  • If the Exchange server is clustered, the host is associated with its node name and the virtual name of the cluster.

  • For an Exchange Database Availability Group (DAG), each node in the DAG is associated with the DAG name.

These mappings are configured in the Security > Host mappings node in the NetBackup web UI. You can also use the nbhostmgmt command to manage the mappings. See the NetBackup Security and Encryption Guide and NetBackup Web UI Administrator's Guide for more details.

Auto-discovered mappings for a cluster

In a Exchange cluster environment, you must map the node names to the virtual name of the cluster if the following apply:

  • If the backup policy includes the cluster name (or virtual name)

  • If the NetBackup client is installed on more than one node in the cluster, the virtual name must be mapped to each node.

    If the NetBackup Client is only installed on one node, then no mapping is necessary.

Approve the auto-discovered mappings for a cluster

To approve the auto-discovered mappings for a cluster

  1. In the NetBackup web UI, expand Security > Host mappings.
  2. Click the Mappings to approve tab.

    The list displays the hosts in your environment and the mappings or additional host names that NetBackup discovered for those hosts. A host has one entry for each mapping or name that is associated with it.

    For example, for a cluster with hosts client01.lab04.com and client02.lab04.com, you may see the following entries:

    Host

    Auto-discovered mapping

    client01.lab04.com

    client01

    client01.lab04.com

    clustername

    client01.lab04.com

    clustername.lab04.com

    client02.lab04.com

    client02

    client02.lab04.com

    clustername

    client02.lab04.com

    clustername.lab04.com

  3. Click the name of the host.
  4. Review the mappings for the host and click Approve if you want to use the discovered mappings.

    For example, if the following mappings are valid for client01.lab04.com, then you approve them.

    Auto-discovered mapping

    Valid name for

    client01

    The short name of the client

    clustername

    The virtual name of the cluster

    clustername.lab04.com

    The FQDN of the virtual name of the cluster

  5. When you finish approving the valid mappings for the hosts, click on the Hosts tab.

    For hosts client01.lab04.com and client02.lab04.com, you see entries for Mapped host or IP address that are similar to the following:

    Host

    Mapped host names/IP addresses

    client01.lab04.com

    client01.lab04.com, client01, clustername, clustername.lab04.com

    client02.lab04.com

    client02.lab04.com, client02, clustername, clustername.lab04.com

  6. If you need to add a mapping that NetBackup did not automatically discover, you can add it manually.

Table: Example mapped host names for Exchange configurations

Environment

Host

Mapped host names

DAG

Physical name of Node 1

Virtual name of DAG

Physical name of Node 2

Virtual name of DAG

Physical name of Node 3

Virtual name of DAG

Cluster

Physical name of Node 1

Virtual cluster name

Physical name of Node 2

Virtual cluster name

Physical name of Node 3

Virtual cluster name

 

Manually map host names

If you need to add a mapping that NetBackup did not automatically discover, you can add it manually.

To manually map host names

  1. In the NetBackup web UI, expand Security > Host mappings.
  2. Click on the Hosts tab.
  3. Click Add shared or cluster mappings.

    For example, type the name of the virtual name of the cluster. Then click Add to choose the hosts to which you want to map that virtual name.