Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Last Published:
Product(s): NetBackup (8.1)
  1. Introducing NetBackup for Exchange
    1.  
      About NetBackup for Exchange
    2.  
      Features of NetBackup for Exchange
    3.  
      NetBackup for Exchange terminology
  2. Installing NetBackup for Exchange
    1.  
      Planning the installation of NetBackup for Exchange
    2.  
      Verifying the operating system and platform compatibility for NetBackup for Exchange
    3.  
      NetBackup server requirements for NetBackup for Exchange
    4.  
      NetBackup client requirements for NetBackup for Exchange
    5.  
      Exchange server software requirements for NetBackup for Exchange
    6. Snapshot Client configuration and licensing requirements for Exchange snapshot backups
      1.  
        Requirements for Exchange off-host backups
      2.  
        Requirements for Exchange Instant Recovery backups
    7.  
      About the license for NetBackup for Exchange
  3. Configuring Exchange client host properties
    1.  
      Configuring Exchange client host properties
    2.  
      Exchange properties in the NetBackup Administration Console
    3.  
      About backing up all or only uncommitted Exchange transaction log files with snapshot backups
    4.  
      Configuring the Exchange granular proxy host
    5.  
      About truncating Exchange transaction logs with Instant Recovery backups
    6.  
      Truncating Exchange transaction logs by performing a backup to a storage unit
    7.  
      About consistency checks options for an Exchange backup
    8.  
      About the Exchange credentials in the client host properties
  4. Configuring the account for NetBackup Exchange operations
    1.  
      About configuring the account for NetBackup Exchange operations
    2.  
      About NetBackup and Microsoft Exchange Web Services
    3.  
      Creating a privileged NetBackup user account for EWS access
    4.  
      Creating a minimal NetBackup account for Exchange operations
    5.  
      About configuring the account for NetBackup Exchange operations with the right to Replace a process level token
  5. Configuring the Exchange hosts
    1.  
      Configuring mappings for restores of a distributed application, cluster, or virtual machine
    2.  
      Reviewing the auto-discovered mappings in Host Management
  6. Configuring Exchange Granular Recovery
    1. About Exchange backups and Granular Recovery Technology (GRT)
      1.  
        About mailbox discovery and Granular Recovery Technology (GRT)
      2.  
        Exchange granular clients and non-VMware backups
      3.  
        Exchange granular clients and VMware backups
      4.  
        Exchange granular operations and the NetBackup media server
    2.  
      Configuring an Exchange backup that uses Granular Recovery Technology (GRT) (non-VMware backups)
    3. About installing and configuring Network File System (NFS) for Exchange Granular Recovery
      1. About configuring Services for Network File System (NFS) on Windows 2012, 2012 R2, or 2016(NetBackup for Exchange)
        1.  
          Enabling Services for Network File System (NFS) on a Windows 2012, 2012 R2, or 2016 media server (NetBackup for Exchange)
        2.  
          Enabling Services for Network File System (NFS) on a Windows 2012, 2012 R2, or 2016 Exchange client
      2. About configuring Services for Network File System (NFS) on Windows 2008 and 2008 R2 (NetBackup for Exchange)
        1.  
          Enabling Services for Network File System (NFS) on Windows 2008 or 2008 R2 (NetBackup for Exchange)
      3.  
        Disabling the Server for NFS (NetBackup for Exchange)
      4.  
        Disabling the Client for NFS on the media server (NetBackup for Exchange)
      5.  
        Configuring a UNIX media server and Windows clients for backups and restores that use Granular Recovery Technology (GRT) (NetBackup for Exchange)
      6.  
        Configuring a different network port for NBFSD (NetBackup for Exchange)
    4.  
      Disk storage units supported with Exchange Granular Recovery Technology (GRT)
    5.  
      Disabling the cataloging for duplications of Exchange backups that use Granular Recovery Technology (GRT)
    6.  
      Cataloging an Exchange backup or VMware backup that uses Granular Recovery Technology (GRT)
    7.  
      Configuring the logon account for the NetBackup Client Service
  7. Configuring Exchange backup policies (non-VMware)
    1.  
      About Exchange automatic, user-directed, and manual backups
    2. About configuring a backup policy for Exchange Server
      1.  
        Policy recommendations for Exchange Server
      2.  
        About policy attributes for NetBackup for Exchange
      3. Adding schedules to a NetBackup for Exchange policy
        1.  
          NetBackup for Exchange backup types
        2.  
      4.  
        Adding clients to a NetBackup for Exchange policy
      5.  
        Using physical node names in the clients list
      6. Adding backup selections to an Exchange policy
        1.  
          Adding entries to a backup selections list by browsing (NetBackup for Exchange)
        2.  
          Manually adding Exchange entries to the backup selections list
        3.  
          Performing Exchange backups with multiple data streams
        4.  
          Using multiple datastreams with Exchange Database Availability Groups (DAG)s
        5.  
          Using wildcards in an Exchange backup selections list
        6.  
          About excluding Exchange items from backups
        7.  
          Configuring exclude lists for Exchange clients
      7.  
        About Exchange backups and transaction logs
    3. About configuring snapshot backups of Exchange Server
      1.  
        About snapshot backups with Exchange Server
      2.  
        Limitations of Exchange snapshot operations
      3.  
        Configuration requirements and recommendations for the Exchange Server when performing snapshot operations
      4.  
        Consistency checks on Exchange snapshot backups
      5. Configuring a snapshot policy for Exchange Server
        1.  
          Snapshot options for backups of Exchange Server
        2.  
          Backup source for a Database Availability (DAG) backup
        3.  
          Configuring a preferred server list for a Database Availability Group (DAG)
        4.  
          Backup status for Exchange Database Availability Groups (DAGs) and the preferred server list
    4. About configuring Instant Recovery backups of Exchange Server
      1.  
        About Exchange Instant Recovery methods
      2.  
        Policy recommendations for Exchange Instant Recovery
      3.  
        About Storage Foundations for Windows (SFW) and Exchange Instant Recovery
      4.  
        About configuration requirements for the Exchange Server when you use Instant Recovery
      5.  
        About Exchange Instant Recovery with the Microsoft VSS Provider
      6. Configuring an Exchange snapshot policy with Instant Recovery
        1.  
          Adding schedules for Exchange Instant Recovery
        2.  
          Schedules settings in Exchange Instant Recovery policies
        3.  
          About Exchange Instant Recovery volume rotation
        4.  
          Adding backup selections to an Exchange policy with Instant Recovery
    5.  
      Performing a manual backup (NetBackup for Exchange)
  8. Performing backups of Exchange Server, mailboxes, and public folders
    1.  
      About user-directed backups of Exchange Server data
    2.  
      About selecting a source client for an Exchange Server backup operation
    3.  
      Backup Files field descriptions
    4.  
      Performing user-directed snapshot backups of Exchange Server
  9. Performing restores of Exchange Server, mailboxes, and public folders
    1.  
      About Exchange server-directed and redirected restores
    2.  
      About selecting a destination client for an Exchange restore operation
    3.  
      About restoring Exchange database data
    4.  
      About existing Exchange Server transaction logs
    5. About restoring Exchange snapshot backups
      1.  
        Options for Exchange snapshot restores
      2.  
        Performing a snapshot restore of a Database Availability Group (DAG)
      3.  
        Performing a snapshot restore of an Exchange standalone server
      4.  
        Redirecting a Database Availability Group (DAG) snapshot backup to another database or to the recovery database (RDB)
      5.  
        Redirecting an Exchange standalone server snapshot backup to another database or to the recovery database (RDB)
      6.  
        Manually mounting an Exchange database after a restore
    6. About restoring individual Exchange mailbox and public folder items
      1.  
        About special characters in Exchange mailbox folders and message subjects
      2.  
        Prerequisites and operational notes for restoring Exchange individual mailboxes, mailbox folders, public folders, or messages
      3.  
        Options for restores of Exchange Server mailbox objects or public folder objects
      4.  
        Restoring Exchange mailbox or public folder objects
      5. About redirecting a restore of Exchange mailbox or public folder objects to a different path
        1.  
          About requirements for redirecting the restore of an Exchange mailbox or public folder object to a different path
        2.  
          Redirecting the restore of an Exchange mailbox, mailbox folder, or public folder
        3.  
          Redirecting a restore of an Exchange folder, message, or document to a different path
      6.  
        About using the command line to browse or restore Exchange granular backup images
  10. Protecting Exchange Server data with VMware backups
    1. About protecting Exchange Server data with VMware backups
      1.  
        About the Veritas VSS provider for vSphere (NetBackup for Exchange)
      2.  
        Support for VMware backups that protect Exchange Server
      3.  
        Limitations of using a VMware policy to protect Exchange Server
    2.  
      Notes for configuration of VMware policies that protect Exchange Server
    3. About configuring a VMware backup that protects Exchange Server
      1.  
        Installing the Veritas VSS provider for vSphere (NetBackup for Exchange)
      2.  
        Using NetBackup Accelerator to increase speed of full VMware backups (NetBackup for Exchange)
      3.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange
      4.  
        Configuring a VMware policy to back up Exchange Server
    4. About configuring a VMware backup that protects Exchange Server, using Replication Director to manage snapshot replication
      1.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange, using Replication Director to manage snapshot replication
      2.  
        Configuring a VMware policy to back up Exchange Server using Replication Director to manage snapshot replication
      3.  
        Configuring NetBackup with access to the CIFS share on the NetApp disk array (NetBackup for Exchange)
    5.  
      About restoring Exchange data from a VMware backup
    6.  
      Enabling protection of passive copies of the Exchange database with VMware backups
  11. Recovering an Exchange database to a repaired or an alternate Exchange server
    1.  
      About recovery of Exchange databases
    2.  
      Recovering an Exchange database
  12. Troubleshooting backups and restores of Exchange Server
    1. About NetBackup for Exchange debug logging
      1.  
      2.  
        Debug logs for NetBackup for Exchange backup operations
      3.  
        Debug logs for NetBackup for Exchange restore operations
      4.  
        Veritas VSS provider logs (NetBackup for Exchange agent)
      5.  
        Setting the debug level on a NetBackup for Exchange Windows client
    2. Viewing Event Viewer logs on an off-host Exchange server
      1.  
        Connecting to the remote Exchange server from within Event Viewer
      2.  
        About installing the Exchange System Management Tools on the remote server
    3. About NetBackup status reports
      1.  
        Viewing the progress report of a NetBackup for Exchange operation
    4. Troubleshooting Exchange restore operations
      1.  
        Restores to different Exchange service pack or different cumulative update levels
    5.  
      Exchange Server transaction log truncation errors
    6.  
      Dynamic enforcement of path length limit for Exchange backups and restores
    7.  
      Troubleshooting Exchange snapshot operations
    8.  
      Troubleshooting Exchange jobs that use Granular Recovery Technology (GRT)
    9.  
      Increased memory usage with Exchange 2010 and 2013
    10. Troubleshooting DAG backups and restores
      1.  
        Finding the current host server of the Database Availability Group (DAG)
      2.  
        Displaying and resetting the backup status for a Database Availability Group (DAG)
    11.  
      Troubleshooting VMware backups and restores of Exchange Server
  13. Appendix A. NetBackup Legacy Network Service (Exchange 2010)
    1.  
      Configuring the logon account for the NetBackup Legacy Network Service (Exchange 2010)

Troubleshooting VMware backups and restores of Exchange Server

Note the following when you perform a VMware backup that protects an application:

  • One Application State Capture job is created per VM, regardless of which applications are selected in policy.

  • The ASC job can fail if the VMware disk layout has changed since the last discovery. In this situation, you must force NetBackup to rediscover virtual machines by lowering the value of the Reuse VM selection query results for option. See the NetBackup for VMware Administrator's Guide.

  • If the ASC job fails, the VMware snapshot or backup continues. Application-specific data cannot be restored.

  • Failure results in the discovery job or parent job exiting with status 1.

  • ASC messages are filtered to the ASC job details.

  • If you enable recovery for a particular application but that application does not exist on the VM, the ASC job returns Status 0.

  • Details on the ASC job can be found in the Activity monitor job details.

  • If neither the Veritas VSS provider nor the VMware VSS Provider is installed at the time of backup, the Exchange databases are not quiescent. In this case, the recovery of an Exchange database after it is restored may require manual steps using the Exchange ESEUTIL utility.

  • bpfis is executed and simulates a VSS snapshot backup. This simulation is required to gain logical information of the application.

  • If you do not include the volume where Exchange is installed in a VMware backup, granular browse operations fail.

    If you perform a VMware backup with Exchange protection, ensure that you include the volume where the Exchange server is installed. For example, if NetBackup is installed on F:\ and the Exchange server is installed on C:\, include C:\ in the backup.

More Information

Debug logs for NetBackup for Exchange backup operations