Enterprise Vault™ Compliance Accelerator Reviewer's Guide

Last Published:
Product(s): Enterprise Vault (12.5)
  1. Introducing Compliance Accelerator
    1.  
      Key features of Compliance Accelerator
    2.  
      About the Compliance Accelerator client
    3.  
      Opening the Compliance Accelerator client
    4.  
      Finding your way around the Compliance Accelerator client
  2. Searching for items
    1. Creating and running Compliance Accelerator searches
      1.  
        Limitations on searching certain types of Skype for Business content
    2.  
      About the search criteria options
    3.  
      Guidelines on conducting effective searches
  3. Manually reviewing items
    1. About reviewing with Compliance Accelerator
      1.  
        Limitations on reviewing certain types of Skype for Business content
    2.  
      About the Review pane
    3.  
      Viewing the hotword statistics for an item in review
    4.  
      Filtering the items in the Review pane
    5.  
      Assigning review marks to items
    6.  
      Adding comments to items
    7.  
      Viewing the history of items
    8.  
      Displaying printable versions of items
    9.  
      Downloading the original versions of items
    10.  
      Copying the item list to the Clipboard
    11. Escalating items
      1.  
        Assigning escalated items to other escalation reviewers
      2.  
        Closing escalated items
    12.  
      Changing how the Review pane looks
    13.  
      Setting your Review pane preferences
  4. Working with research folders
    1.  
      About research folders
    2.  
      Creating research folders
    3.  
      Editing the properties of research folders
    4.  
      Copying items to research folders
    5.  
      Reviewing the items in research folders
    6.  
      Exporting items from research folders
    7.  
      Giving other users access to your research folders
    8.  
      Committing research folder items to the department review set
    9.  
      Removing items from research folders
    10.  
      Deleting folders
  5. Exporting items
    1. About exporting items
      1.  
        Limitations on exporting certain types of content
    2.  
      Performing an export run
    3.  
      About the limits on the number of simultaneous export runs
    4.  
      Exporting items from the review set of an exception employee
    5.  
      Making the export IDs visible in Microsoft Outlook
  6. Creating and viewing reports
    1.  
      About the Compliance Accelerator reports
    2.  
      Creating Compliance Accelerator reports
    3. Available Compliance Accelerator reports
      1.  
        Compliance Supervisor Responsibility report
      2.  
        Department Roles Detail report
      3.  
        Department Roles Summary report
      4.  
        Differential Sampling Summary by Department report
      5.  
        Effective Roles by User report
      6.  
        Evidence of message type Review by Department/Employee reports
      7.  
        Item Aging by Department report
      8.  
        Message Stats Summary report
      9.  
        Message Summary report
      10.  
        Monitored IDs by Department report
      11.  
        Questioned Items by Department report
      12.  
        Responsibility by Department report
      13.  
        Responsibility by Reviewer report
      14.  
        Review Activity Summary by Department report
      15.  
        Reviewer Activity by Department report
      16.  
        Reviewer Activity Detail report
      17.  
        Reviewer Mapping report
      18.  
        Unreviewed Departments report
      19.  
        Unsupervised Departments report
    4.  
      Viewing existing reports
    5.  
      Deleting reports
    6. About viewing Compliance Accelerator datasets using the OData web service
      1.  
        Available Compliance Accelerator datasets
      2.  
        Accessing the Compliance Accelerator datasets
      3.  
        Using the OData service with Microsoft Excel
      4.  
        Using the OData service with Microsoft SQL Server Reporting Services (SSRS)
      5.  
        Troubleshooting OData errors

Creating and running Compliance Accelerator searches

You can create a search that runs in one department only, or you can create an application-level search that runs in multiple departments. If you want to run searches at set times or set up recurrent searches, you can create search schedules. Create the schedule before you create the search.

You must have the Search Capture permission to create a search that runs in one department only. You require the Application Search permission to create application-level searches. By default, users with the department role of Rule Admin or exception reviewer have the first permission. Users with the application role of App User Admin have the second permission.

To create and run a Compliance Accelerator search

  1. Do one of the following:
    • To create a search that runs in multiple departments, click the Application tab in the Compliance Accelerator client.

    • To create a search that runs in one department only, click the Departments tab in the Compliance Accelerator client, and then click the required department in the left pane.

    • To create a search that runs in a research folder, click the Research tab in the Compliance Accelerator client and then click the required folder in the left pane.

    If Compliance Accelerator lists a lot of departments and folders, you can filter the list with the fields at the top of the pane.

  2. Click the Searches tab.
  3. Click New Search.

    The search properties pane appears.

    Search properties pane
  4. If you are creating a search that runs in a research folder, and you clicked All Research in the left pane, Compliance Accelerator prompts you to select a department with which to associate the search. Make your selection, and then click Search.
  5. Enter the required search criteria.

  6. Click Save to start an immediate search or queue a scheduled search to start automatically at the appointed time.

    The Search Details pane provides the following information:

    Archive

    Shows the name of the archive that Compliance Accelerator has searched.

    Volume

    Provides the ID of the volume that holds the archive.

    Vault Store

    Indicates the type of vault store that contains the archive.

    Status

    Shows the current status of the search in each archive.

    Duration

    Shows the amount of time that Compliance Accelerator has taken to search each archive.

    Hits

    Shows the number of items in each archive that match the search criteria.

    Information

    Provides details of any errors that occurred.

    You can filter the list of archives by selecting an option in the Show list. For example, you can filter the archives to show the top 2000 archives by hits, or all archives with a status of "Error". To download the search details as a comma-separated value (CSV) file, click Download Search Details for All Archives.

  7. When the search has completed, choose whether to accept or reject the results. Note the following:

    • Compliance Accelerator does not add the captured items to the review set until you accept the search results. If you did not select Automatically accept search results, you must manually accept or reject the results.

    • If you reject the results of a search, Compliance Accelerator deletes the search and results from the database. However, it leaves the actual items in the archives.

    • It is important that search results make sense because, after you accept the search, you cannot undo it.