NetBackup™ for VMware Administrator's Guide
- Introduction
- Required tasks: overview
- Configuring RBAC roles for VMware administrators
- Notes and prerequisites
- VMware vSphere privileges
- Managing VMware servers
- About VMware discovery
- Add VMware servers
- Change resource limits for VMware resource types
- Configuring backup policies for VMware
- Backup options on the VMware tab
- Exclude disks tab
- Configuring a VMware Intelligent Policy
- About the Reuse VM selection query results option
- Use Accelerator to back up virtual machines
- Configuring protection plans for VMware
- Malware scan
- Instant access
- Instant rollback
- Continuous data protection
- Backing up virtual machines
- VM recovery
- VMware agentless restore
- Restoring Individual files and folders from VMware backups
- Using NetBackup to back up Cloud Director environments
- Recover VMware Cloud Director virtual machines
- Restore virtual machines with Instant Recovery
- Protecting VMs using hardware snapshots and replication
- Best practices and more information
- Troubleshooting VMware operations
- NetBackup logging for VMware
- Snapshot error encountered (status code 156)
- Appendix A. Configuring services for NFS on Windows
- About configuring services for NFS on Windows 2012 or 2016 (NetBackup for VMware)
- Appendix B. Backups of VMware raw devices (RDM)
Troubleshooting the download of files from an instant access VM
The following table describes the problems that may occur when you download individual files from an instant access VM.
Table: Errors in downloading files
Issue | Explanation |
---|---|
Chrome: Firefox: Edge: | The web UI is unable to access the NetBackup media server with the name or IP address that the NetBackup primary server uses to connect to that media server. For example: If the primary server connects to the media server using Recommended action: Verify that the primary server and the web UI use the same name or IP address to access the media server (check the The hosts file location on Windows:
The hosts file location on UNIX or Linux:
|
The web UI is unable to access the NetBackup media server because that server is behind a firewall. Recommended action: Contact the NetBackup security administrator. |