Enterprise Vault™ Compliance Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (15.1)
  1. Introducing Compliance Accelerator
    1.  
      About Compliance Accelerator desktop application-specific updates
    2. Product documentation
      1.  
        White papers on the Veritas Support website
  2. Preparing to install Compliance Accelerator
    1. Configuration options for Compliance Accelerator
      1.  
        Compliance Accelerator configuration for large installations
      2.  
        Compliance Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Compliance Accelerator environments
    3. Prerequisites for Compliance Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Compliance Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4. Prerequisites for Veritas Surveillance
        1.  
          Additional requirements for Veritas Surveillance
        2.  
          Set Kerberos Trusted Delegation
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Compliance Accelerator environment
    8.  
      Disabling the Windows Search Service on the Compliance Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Compliance Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
    14. Configuring Intelligent Review API Authentication and Authorization
      1.  
        Setting Kerberos trusted delegation between Compliance Accelerator Servers and Compliance Accelerator Database Servers
      2.  
        Setting Kerberos trusted delegation between Compliance Accelerator Servers and Compliance Accelerator Database Servers on IP address
  3. Installing Compliance Accelerator
    1. Installing the Compliance Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
      2.  
        Creating the configuration database and customer databases
      3.  
        Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
      4. Configuring Compliance Accelerator for use in a SQL Server Always On environment
        1.  
          Using SQL Server Reporting Services in an Always On environment
      5. Installing Compliance Accelerator in a clustered environment
        1.  
          Configuring Compliance Accelerator for use in a Network Load Balancing cluster
      6.  
        Maximizing security in your Compliance Accelerator databases
    2.  
      Uninstalling Compliance Accelerator
  4. Appendix A. Ports that Compliance Accelerator uses
    1.  
      Default ports for Compliance Accelerator
    2.  
      Changing the ports that Compliance Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Compliance Accelerator 15.1
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Error messages when the Intelligent Review (IR) API authentication and authorization fails
  6. Appendix C. Installing and configuring the Enhanced Auditing feature
    1.  
      Overview
    2.  
      Prerequisites for the Enhanced Auditing feature
    3.  
      Installing the Enhanced Auditing feature
    4.  
      Post installation steps
    5.  
      Upgrading the Enhanced Auditing setup
    6.  
      Modifying the Enhanced Auditing setup
    7.  
      Repairing the Enhanced Auditing setup
    8.  
      Uninstalling the Enhanced Auditing setup
    9.  
      Managing access from Veritas Surveillance
  7. Appendix D. Introducing Veritas Surveillance web client
    1.  
      About Veritas Surveillance
    2.  
      Feature comparison: Compliance Accelerator desktop application Vs Veritas Surveillance web application

Default ports for Compliance Accelerator

Table: Default ports for Compliance Accelerator lists the default ports that Compliance Accelerator uses.

Table: Default ports for Compliance Accelerator

Port

Used for

80 for HTTP, or 443 for HTTPS

Used for hosting Compliance Accelerator website in IIS.

389

Communications between the Compliance Accelerator server and the Active Directory Global Catalog server for the purpose of synchronizing employee profile information through LDAP queries.

449

Communications between Enterprise Vault Storage Server and IRAPIEndPoint web application on CA Server.

1433

Communications between the Compliance Accelerator server and the SQL Server computer.

8085

Communications between the Compliance Accelerator server and the Accelerator Manager website.

8086

Communications between the Compliance Accelerator server and the Compliance Accelerator clients.

81 and 82

Used for hosting Compliance Accelerator website in IIS.

Compliance Accelerator uses standard DCOM ports to communicate with the Enterprise Vault server for searching, reviewing, and exporting. For information on the ports that Enterprise Vault uses, see the Enterprise Vault Administrator's Guide.