Enterprise Vault™ Compliance Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (14.3)
  1. Introducing Compliance Accelerator
    1.  
      Key features of Compliance Accelerator
    2.  
      About the Compliance Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
  2. Preparing to install Compliance Accelerator
    1. Configuration options for Compliance Accelerator
      1.  
        Compliance Accelerator configuration for large installations
      2.  
        Compliance Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Compliance Accelerator environments
    3. Prerequisites for Compliance Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Compliance Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Compliance Accelerator client computers
      5. Prerequisites for Veritas Advanced Supervision
        1.  
          Additional requirements for Veritas Advanced Supervision
        2.  
          Set Kerberos Trusted Delegation
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Compliance Accelerator environment
    8.  
      Disabling the Windows Search Service on the Compliance Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Compliance Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
    14. Configuring Intelligent Review API Authentication and Authorization
      1.  
        Setting Kerberos trusted delegation between Compliance Accelerator Servers and Compliance Accelerator Database Servers
      2.  
        Setting Kerberos trusted delegation between Compliance Accelerator Servers and Compliance Accelerator Database Servers on IP address
  3. Installing Compliance Accelerator
    1. Installing the Compliance Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
      2.  
        Creating the configuration database and customer databases
      3.  
        Uploading the Compliance Accelerator report templates
      4.  
        Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
      5. Configuring Compliance Accelerator for use in a SQL Server Always On environment
        1.  
          Using SQL Server Reporting Services in an Always On environment
      6. Installing Compliance Accelerator in a clustered environment
        1.  
          Configuring Compliance Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Compliance Accelerator databases
    2. Installing the Compliance Accelerator client software
      1.  
        Modifying the configuration file for the Compliance Accelerator client
      2.  
        Using the MSI installer package to install the Compliance Accelerator client
    3.  
      Uninstalling Compliance Accelerator
  4. Appendix A. Ports that Compliance Accelerator uses
    1.  
      Default ports for Compliance Accelerator
    2.  
      Changing the ports that Compliance Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Compliance Accelerator 14.3
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
    7.  
      Uninstalling the Compliance Accelerator client from a shared location may prevent other users from starting the client
    8.  
      Error messages when the Intelligent Review (IR) API authentication and authorization fails
  6. Appendix C. Installing and configuring the Enhanced Auditing feature
    1.  
      Overview
    2.  
      Prerequisites for the Enhanced Auditing feature
    3.  
      Installing the Enhanced Auditing feature
    4.  
      Post installation steps
    5.  
      Upgrading the Enhanced Auditing setup
    6.  
      Modifying the Enhanced Auditing setup
    7.  
      Repairing the Enhanced Auditing setup
    8.  
      Uninstalling the Enhanced Auditing setup
    9.  
      Managing access from Veritas Advanced Supervision

Key features of Compliance Accelerator

Compliance Accelerator lets organizations perform cost-effective supervisory review of their employees' communications to ensure compliance with regulatory bodies.

Among the key features of Compliance Accelerator are the following:

  • A system for defining the employees that are to be monitored and grouping them in an organizational structure that reflects the departments within the company. The messages of selected exception employees can be kept separate and reviewed by specially assigned reviewers.

  • The facility to capture a random sample of the items that have been sent to the Enterprise Vault archive of a journal mailbox.

  • A client application that lets administrators configure Compliance Accelerator and designated reviewers read and mark the captured items.

  • A secure SQL database that keeps information on all the monitored employees, captured items, and the review process that you have applied to the items.

  • Veritas Advanced Supervision, a Web-based alternative for Compliance Accelerator client, is now available. Currently, it provides only a subset of features that Compliance Accelerator provides. You still need to use Compliance Accelerator for performing some tasks, such as creating employee profiles, generating reports, and so on. See Advanced Supervision User Guide.

  • The Intelligent Review feature helps reviewers optimize their review time by focusing more on the relevant items first. Intelligent Review automatically categorizes captured items as Relevant or Irrelevant before they are presented to reviewers.