Enterprise Vault™ Discovery Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (12.5)
  1. Introducing Discovery Accelerator
    1.  
      Key features of Discovery Accelerator
    2.  
      About the Discovery Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        Discovery Accelerator training modules
  2. Preparing to install Discovery Accelerator
    1. Configuration options for Discovery Accelerator
      1.  
        Discovery Accelerator configuration for large installations
      2.  
        Discovery Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Discovery Accelerator environments
    3. Prerequisites for Discovery Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Discovery Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Discovery Accelerator client computers
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Discovery Accelerator environment
    8.  
      Disabling the Windows Search Service on the Discovery Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Discovery Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
  3. Installing Discovery Accelerator
    1. Installing the Discovery Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
      2. Creating the configuration database and customer databases
        1.  
          Configuring analytics database locations
      3. Setting up a Custodian Manager website
        1.  
          Assigning the required Active Directory permissions to the Custodian Manager synchronization account
      4.  
        Uploading the Discovery Accelerator report templates
      5. Configuring Discovery Accelerator for use in a SQL Server AlwaysOn environment
        1.  
          Using SQL Server Reporting Services in an AlwaysOn environment
      6. Installing Discovery Accelerator in a clustered environment
        1.  
          Configuring Discovery Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Discovery Accelerator databases
    2. Installing the Discovery Accelerator client software
      1.  
        Modifying the configuration file for the Discovery Accelerator client
      2.  
        Using the MSI installer package to install the Discovery Accelerator client
  4. Appendix A. Ports that Discovery Accelerator uses
    1.  
      Default ports for Discovery Accelerator
    2.  
      Changing the ports that Discovery Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Discovery Accelerator 12.5
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
    7.  
      Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client

Installing the Discovery Accelerator server software

Follow the instructions in this section to perform a first-time installation of the Discovery Accelerator server software. If you want to upgrade an existing Discovery Accelerator installation, see the DAUpgradeInstructions file.

Before you proceed, note the following:

  • You must install this software as the Vault Service account.

  • Installing this software on a computer on which you have also installed the Compliance Accelerator server software is not supported.

  • You can configure Discovery Accelerator for use in a Network Load Balancing cluster. However, installing the software on the nodes in other types of clusters is not supported.

    See Installing Discovery Accelerator in a clustered environment.

To install the Discovery Accelerator server software

  1. Load the release media, and then do one of the following:

    • When the Install Launcher starts, follow the links to install the Discovery Accelerator server software.

    • In Windows Explorer, browse to the Veritas Enterprise Vault Discovery Accelerator\Server folder, and then run setup.exe.

      The setup.exe program launches the Windows Installer (.msi) package that is in the same folder with elevated privileges. This is necessary to enable the installation to complete all of its processes.

  2. Follow the on-screen instructions, which prompt you to submit information at several points.

    • Choose between the following setup types:

      Typical

      Installs all the components. This option is recommended for most users.

      Custom

      Lets you select the components to install. For example, you can choose to install the Enterprise Vault Accelerator Manager service but not the Custodian Manager website or Discovery Accelerator API website.

    • In the Prerequisites page, note the requirement to ensure that the TEMP folder is secure. You cannot install the Discovery Accelerator server software without first ensuring that the folder meets certain security requirements.

      See Security requirements for temporary folders.

  3. If you have chosen to install the Accelerator Manager service then, when the installation program has finished, select the option to display the Enterprise Vault Accelerator Manager website. Then you can create the configuration database and customer databases.

    The installation program automatically opens the Accelerator Manager website with administrator privileges if you have installed Discovery Accelerator on a server in which User Account Control (UAC) is enabled. (This is a requirement when accessing the website in such environments.) If UAC is not enabled, a Run As dialog box may prompt you for the name and password of the user account under which to access the website. Enter the details of the Vault Service account with which you manage your Enterprise Vault server.

  4. If you want to use the Legal Hold facility to stop users from deleting items from their archives, install a Discovery Accelerator license on each storage server in your Enterprise Vault site.

More Information

Creating the configuration database and customer databases