NetBackup™ Web UI Cloud Object Store Administrator's Guide

Last Published:
Product(s): NetBackup (10.2)
  1. Introduction
    1.  
      Overview of NetBackup protection for Cloud object store
    2.  
      Features of NetBackup Cloud object store workload support
  2. Managing Cloud object store assets
    1.  
      Prerequisites for adding Cloud object store accounts
    2.  
      Permissions required for Amazon S3 cloud provider user
    3. Adding Cloud object store accounts
      1.  
        Creating cross account access in AWS
      2.  
        Check certificate for revocation
      3.  
        Managing Certification Authorities (CA) for NetBackup Cloud
      4.  
        Adding a new region
    4.  
      Manage Cloud object store accounts
  3. Protecting Cloud object store assets
    1. About accelerator support
      1.  
        How NetBackup accelerator works with Cloud object store
      2.  
        Accelerator notes and requirements
      3.  
        Accelerator force rescan for Cloud object store (schedule attribute)
      4.  
        Accelerator backup and NetBackup catalog
    2.  
      About incremental backup
    3.  
      About policies for Cloud object store assets
    4.  
      Planning for policies
    5.  
      Prerequisites for Cloud object store policies
    6.  
      Creating a backup policy
    7.  
      Setting up attributes
    8.  
      Creating schedule attributes for policies
    9.  
      Configuring the Start window
    10.  
      Configuring exclude dates
    11.  
      Configuring include dates
    12.  
      Configuring the Cloud objects tab
    13.  
      Adding conditions
    14.  
      Adding tag conditions
    15.  
      Example of conditions and tag conditions
    16. Managing Cloud object store policies
      1.  
        Copy a policy
      2.  
        Deactivating or deleting a policy
      3.  
        Manually backup assets
  4. Recovering Cloud object store assets
    1.  
      Prerequisites for recovering Cloud object store objects
    2.  
      Recovering Cloud object store assets
  5. Troubleshooting
    1.  
      Recovery for Cloud object store using web UI for original bucket recovery option starts but job fails with error 3601
    2.  
      Recovery Job does not start
    3.  
      Restore fails: "Error bpbrm (PID=3899) client restore EXIT STATUS 40: network connection broken"
    4.  
      Access tier property not restored after overwrite existing to original location
    5.  
      Reduced accelerator optimization in Azure for OR query with multiple tags
    6.  
      Backup is failed and shows a certificate error with Amazon S3 bucket names containing dots (.)
    7.  
      Azure backup job fails when space is provided in tag query for either tag key name or value.
    8.  
      The Cloud object store account has encountered an error
    9.  
      Bucket list empty when selecting it in policy selection
    10.  
      Creating second account on Cloudian fails by selecting existing region
    11.  
      Restore failed with 2825 incomplete restore operation
    12.  
      Bucket listing of cloud provider fails when adding bucket in Cloud objects tab
    13.  
      AIR import image restore fails on the target domain if the Cloud store account is not added in target domain.

Bucket list empty when selecting it in policy selection

Explanation:

When you configure a Cloud object store account by adding a region entry, without specifying a correct region location constraint. The account gets added successfully, because some private cloud might not have region configured.

When you are using such an invalid region in an account, the List bucket may return empty.

Workaround:

Do the following:

  1. Call the getBucketLocation API on the bucket, to retrieve the correct location constraint for your account configuration.

    If the API returns a blank location constraint, use 'us-east-1' as region location constraint.

  2. Correct the region details by editing the account configuration. See Adding Cloud object store accounts.
  3. To edit cloud configuration, do the following:

    • On the left, click Host Properties.

    • Select the required primary server and connect it. Click Edit primary server.

    • Click Cloud storage.

    • Optionally, enter your cloud provider name in the search field, to filter the list.

    • In the row corresponding to your cloud provider service host enter the correct region details and save.

Alternatively, delete the account and recreate it with the correct region location constraint.