Enterprise Vault™ Setting up Microsoft Teams Archiving

Last Published:
Product(s): Enterprise Vault (15.1)

Microsoft Teams Archiving Overview

Microsoft Teams Archiving with Enterprise Vault links the Microsoft 365 environment and Enterprise Vault using Merge1 server. Enterprise Vault assumes that archiving is enabled for individual or all users in the Microsoft 365 Domain and appropriate archiving policies have been applied. Enterprise Vault requires Microsoft 365 and Merge1 environment details to actively archive conversations to a file server. These conversations are then archived in the Enterprise Vault environment as EML files.

The following figure illustrates the process when archiving a conversation from Microsoft Teams.

The archiving process is as follows:

  • A conversation takes place between Microsoft Teams users.

  • Merge1 fetches the conversation JSON and sends them to the chat holding folder on the Enterprise Vault server.

  • Merge1 notifies Enterprise Vault after every 50 messages.

  • Enterprise Vault segregates the messages by date and chat room id in a chat segregated folder.

  • Teams archiving task processes files in the chat segregated folder and creates EML files for each room id and day.

  • Teams archiving task archives the item in a Teams archive. During processing, the task applies the retention category or retention plan that is specified in the target properties.