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NetBackup™ Web UI Administrator's Guide
Last Published:
2023-10-23
Product(s):
NetBackup & Alta Data Protection (10.3)
- Section I. About NetBackup
- Introducing NetBackup
- Administering NetBackup licenses
- Registering with Veritas Alta View
- Introducing NetBackup
- Section II. Monitoring and notifications
- Monitoring NetBackup activity
- Activity monitor
- Job monitoring
- Troubleshooting the viewing and managing of jobs
- Device monitor
- Notifications
- Monitoring NetBackup activity
- Section III. Configuring hosts
- Managing host properties
- Managing credentials for workloads and systems that NetBackup accesses
- Add a credential for CyberArk
- Managing deployment
- Section IV. Configuring storage
- Overview of storage options
- Configuring storage units
- Configuring disk storage
- Integrating MSDP Cloud and CMS
- Managing media servers
- Managing tape drives
- Staging backups
- Troubleshooting storage configuration
- Section V. Configuring backups
- Overview of backups in the NetBackup web UI
- Managing protection plans
- Managing classic policies
- Protecting the NetBackup catalog
- Catalog backups
- Managing backup images
- Pausing data protection activity
- Section VI. Managing security
- Security events and audit logs
- Managing security certificates
- Managing host mappings
- Configuring multi-person authorization
- Managing user sessions
- Configuring multi-factor authentication
- Managing the global security settings for the primary server
- About trusted primary servers
- Using access keys, API keys, and access codes
- Configuring authentication options
- Managing role-based access control
- Disabling access to NetBackup interfaces for OS Administrators
- Section VII. Detection and reporting
- Section VIII. NetBackup workloads and NetBackup Flex Scale
- Section IX. Disaster recovery and troubleshooting
- Section X. Other topics
- Additional NetBackup catalog information
- About the NetBackup database
Resolve a pending request
Use the following procedure to resolve a pending request.
To resolve a pending request
- Insert the requested volume in a drive that matches the density of the volume that was requested.
- Open the NetBackup web UI.
- On the left, click Storage > Tape storage. Then click on the Device monitor tab.
In the Pending requests pane, select the request and note the contents of the following columns of the request:
Density
Recorded media ID
Mode
- Find a drive type that matches the density for the pending request.
- Verify that the drive is up and not assigned to another request.
- Locate the drive. Then ensure that the drive and the pending request are on the same host.
- If necessary, get the media, write-enable it, and insert it into the drive.
- Wait for the drive to become ready, as explained in the vendor's drive equipment manual.
- Locate the request. Then click Actions > Assign request.
- Verify that the request was removed from the Pending requests pane.
- Click on the drive name, then click on the Drive status tab.
Verify that the job request ID appears in the Request ID column for the drive.