NetBackup IT Analytics Certified Configuration Guide

Last Published:
Product(s): NetBackup IT Analytics (11.0)
  1. Introduction
    1.  
      NetBackup IT Analytics Overview
    2.  
      Purpose of this document
    3.  
      Software and hardware disclaimer
  2. Portal and database servers
    1.  
      Portal supported operating systems
    2.  
      Recommended portal configurations
    3.  
      Oracle Database and Memory Requirements
    4. Supported browsers and display resolution
      1.  
        Linux portal server: Exported and emailed reports
    5.  
      Supported third-party and open source products
  3. Data Collector server configurations
    1.  
      Data Collector supported operating systems
    2. Data Collector server memory and CPU guidelines
      1.  
        Customize the Linux file handle setting for large collections
      2.  
        Factors impacting Data Collector performance and memory requirements
    3.  
      Data Collector prerequisites
    4.  
      Firewall configuration: Default ports
  4. Capacity Manager configurations
    1.  
      Supported storage arrays and access requirements
    2.  
      IBM Arrays: Modify profile
    3.  
      Creating a NetApp user with API privileges
    4.  
      Creating a NetApp cluster-mode user with API privileges
    5. Array/LUN performance Data Collection
      1.  
        Port performance metrics
    6. EMC Isilon array performance metrics
      1.  
        EMC Isilon Array Performance
      2.  
        EMC Isilon Disk Performance
      3.  
        EMC Isilon Node Performance
      4.  
        EMC Isilon OneFS Performance
      5.  
        EMC Isilon Protocol Performance
    7. NetApp Cluster-Mode performance metrics
      1.  
        NetApp Cluster-Mode Aggregate Performance
      2.  
        NetApp Cluster-Mode CIFS Performance
      3.  
        NetApp Cluster-Mode Disk Performance
      4.  
        NetApp Cluster-Mode Fiber Channel Protocol Logical Interface Performance
      5.  
        NetApp Cluster-Mode LUN Performance
      6.  
        NetApp Cluster-Mode NFS Performance
      7.  
        NetApp Cluster-Mode Processor Node Performance
      8.  
        NetApp Cluster-Mode Processor Performance
      9.  
        NetApp Cluster-Mode RAID Performance
      10.  
        NetApp Cluster-Mode SMB (Server Message Block) Performance
      11.  
        NetApp Cluster-Mode System Performance
      12.  
        NetApp Cluster-Mode Target Port Performance
      13.  
        NetApp Cluster-Mode Volume Performance
    8. EMC Symmetrix enhanced performance metrics
      1.  
        Create enhanced EMC Symmetrix Performance report templates
      2.  
        EMC Symmetrix Array Performance
      3.  
        EMC Symmetrix Backend Director Performance
      4.  
        EMC Symmetrix Frontend Director Performance
      5.  
        EMC Symmetrix Front-end Port Performance
      6.  
        EMC Symmetrix Storage Group Performance
      7.  
        EMC Symmetrix Database Performance
      8.  
        EMC Symmetrix Disk Group Performance
      9.  
        EMC Symmetrix Disk Performance
      10.  
        EMC Symmetrix Device Groups Performance
      11.  
        EMC Symmetrix Disk by Technology Performance
      12.  
        EMC Symmetrix Storage Tier Performance
      13.  
        EMC Symmetrix Thin Tier Performance
      14.  
        EMC Symmetrix Thin Pool Performance
      15.  
        EMC Symmetrix Enhanced Performance metrics
    9.  
      Host resources prerequisites and configurations
    10. Host access privileges, sudo commands, ports, and WMI proxy requirements
      1.  
        Access requirements by OS
    11.  
      WMI proxy requirements for Windows host Data Collection
    12.  
      Host resources supported configurations
    13.  
      Pure Storage Flash Array performance metrics
    14.  
      Supported host bus adapters (HBAs)
    15.  
      Compute Resources supported configurations
  5. Cloud configurations
    1.  
      Supported systems and access requirements
  6. Virtualization Manager configurations
    1.  
      Supported versions
    2. Virtualization Manager Data Collector requirements for VMware
      1.  
        Creating a VMware Read-Only user
    3.  
      Virtualization Manager Data Collector requirements for Microsoft Hyper-V
  7. File Analytics configurations
    1. Data Collector probes by storage type
      1.  
        CIFS shares
      2.  
        Host inventory probe
      3.  
        File Analytics probe
  8. Fabric Manager configurations
    1. Switch vendors
      1.  
        Download Cisco Data Center Network Manager
  9. Backup Manager configurations
    1.  
      Backup solutions and versions
    2.  
      Centralized NetBackup Data Collection requirements
    3. Veritas NetBackup 8.1 (and later) requirements for centralized collection
      1.  
        Required Software
  10. ServiceNow configurations
    1.  
      ServiceNow configurations
  11. Internal TCP port requirements
    1.  
      Internal TCP port requirements
    2.  
      Internal portal server ports
    3.  
      Internal data collector ports

Supported storage arrays and access requirements

Capacity Manager currently supports the storage management products and storage arrays listed below. In general, any storage array that the device manager or command-line interface supports should work with Capacity Manager. For specific prerequisites and configuration requirements, see the specific Data Collector information.

Capacity Chargebacks can be configured for block storage only; file-based storage is not supported for Array Capacity Chargeback.

Data Collectors require the following privileges to access APIs and underlying details:

  • On Linux, root privileges for SSH

  • On Windows, administrator privileges for WMI.

Table: Storage Array Data Collection Prerequisites

Vendor

Arrays/NAS

Dev Mgr/API/CLI

Access Requirements

Ports

Notes

Dell

Compellent

v6.4, 6.5, 6.5.1

Enterprise Manager,v6.2.2.8 and v14.2.2.6 for SMI-S provider and DB

  • SMI-S Provider User ID.

  • Enterprise Manager IP address.

  • Enterprise Manager DB IP address.

5988 SMI-S over http

5989 SMI-S over https

1433 DB

No installations required on the Data Collector server.

Dell EMC

Unity

330/300F, 400/400F, 500/500F, 600/600F, 350F, 450F, 550F and 650F

  • User credentials with "security administrator" role is required to connect to Dell EMC Unity storage array using REST API.

REST API version 4.3.0 on Port 443 or 8443

 

EMC

Elastic Cloud Storage (ECS)

3.x

  • User must belong to Management Users with System Monitor privilege

REST API on Port 80 or 4443

 

EMC

VNX (Block)

Naviseccli, Navicli, v7.30, 7.31, 7.32

  • IP address/hostname

  • Customize: <ip address>:<port>

Defaults:443, 2163, 6389, 6390, 6391, 6392

  • NaviSecCLI must be installed on the Data Collector server.

  • Enable statistics logging on the VNX system to collect LUN performance data.

  • A low security level for certificates is required. Ensure this setting by using the following command:

    naviseccli security -certificate -setLevel low

EMC

VNX (File), Celerra

v7.0.40.1, 7.0.50.2, 7.0.52, 7.1.56

  • XML API v2 access allowed must be enabled for Client Access.

  • XML API server must be running.

  • Read-only user (Operator role).

Defaults:443, 2163, 6389,6390, 6391,6392

No installations required on the Data Collector server.

EMC

Data Domain

5.0, 5.1, 5.2, 5.4, 5.5, 5.6, 5.7, 6.0, 6.1, 6.2, 7.1, 7.2, 7.6, 7.7

Port 22 (SSH)

EMC

Isilon

Isilon OneFS 6.5, 7.0, 7.1, 7.1.1, 7.2, 8.0, 9.1.0.4

  • Access to a single, externally addressable node in the cluster via SSH.

  • Root access required (for certain isi commands).

22

  • A sudo user, specific to this data collection, can be used for root-level access.

EMC

Symmetrix

  • Solutions Enabler (Symcli), v7.1.3, 7.2, 7.3, 7.4, 7.5, 7.6.1, 7.6.2, 8.0, 8.1

  • Unisphere 8.3

    No User ID & pwd required.

    2707

    5480

    Data Collector must be installed on the server that manages the Symmetrix arrays.

    Symcli uses Fibre Channel (FC) to communicate; Data Collector must be installed on a server connected via FC to the Symmetrix array, by a switch, if necessary.

    Sample command: symcfg list -v

    Unisphere 8.3 is used for Performance collection.

    EMC

    VPLEX

    5.3, 5.4

    User ID & pwd for the VPLEX storage system.

    https TCP 443

    The VPLEX storage system should be reachable by the Data Collector server.

    EMC

    XtremIO

    Management Server 3.0.x, 4.0.x

    X2 (V6.0.x)

    Read-only user ID & pwd

    80

    REST API

    Hitachi

    Hitachi Content Platform (HCP)

    • version 7.2.x.x, Mib version 7.2

    Read-only user ID & pwd (Local User/AD User). Refer to the HCP-specific data collector information for all permissions.

    SNMP:161

    REST API: https 9090

    SNMP v2/3

    REST API

    Hitachi

    Virtual Storage Platform (VSP)

    Hitachi Universal Storage Platform V

    Hitachi Unified Storage (HUS) Model 100 Series (DF850)

    TagmaStore AMS, USP, WMS, Network Storage Controller

    Lightning 9900 V Series

    Thunder 9500 V Series

    HP Command View Advanced Edition

    Hitachi Device Manager (HDvM), 5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1, 7.2, 7.3, 7.4, 7.6, 8.0, 8.4, 8.5

    Hitachi Dynamic Tiering (HDT) starting with HDvM v7.1; Valid only if your HDvM is managing VSP arrays running HDT.

    • Name of Device Manager server.

    • Admin User ID & pwd of Device Manager.

    • For 7.1.1 thru 7.4, the User ID configured to access HDvM must have view permissions to HRpM and HTSM.

    • Use the Admin username for accessing the Hitachi Infrastructure Analytics Advisor

    TCP 2001.

    For the HIAA probe: 22015 is used for HTTP and 22016 is used for HTTPS.

    XML API calls over HTTP

    HP XP arrays are treated as Hitachi Block Storage

    Hitachi

    Hitachi Tuning Manager (for performance data collection)

    Hitachi Tuning Manager (HTnM) versions 7.2, 7.3, 7.4, 8.1

    Supported on Windows only.

    N/A

    Data Collector must be installed on the host where Tuning Manager is installed.

    Single Data Collector policy must be used to collect both capacity data from the Device Manager server and performance data from the Tuning Manager server.

    Hitachi (HNAS)

    BlueArc

    Hitachi NAS CLI

    HNAS versions 10.x and 11.x

    • Hitachi NAS Admin EVS addresses separated by commas.

    • The location of the SiliconServer Control (SSC) CLI. For example:

      Linux: /usr/bin/ssc

      Windows: c:\program files\ssc

    • Create a user with supervisor privileges for accessing the Hitachi NAS.

    N/A

    To collect block storage that is shared with HNAS, create a separate data collector policy for the relevant supported vendor storage; for example, Hitachi Storage.

    NAS

    HUS (File Module)

    Hitachi Vantara

    All-Flash and Hybrid Flash Storage

    Note:

    VSP (R700), USP_V(R600), VSP E790/590 or older models before USP_V are NOT supported.

    CM-REST 10.5.1 (REST API Version 1.23.0)

    CCI version : 01-53-03/XX or later.

    For Array Details and HDT Probe : User with Storage Administrator (View Only) permissions is required to access Hitachi Ops Center Configuration Manager REST API Server.

    For HIAA Array Performance probe : Use the Admin username for accessing the Hitachi Infrastructure Analytics Advisor.

    CCI version : 01-53-03/XX or later.

    For the Array Details probe: 23450 is used for HTTP and 23451 is used for HTTPS.

    For the HIAA Array Performance probe: 22015 is used for HTTP and 22016 is used for HTTPS.

    REST API

    HPE

    3PAR

    InForm 2.3.1, 3.1.1, 3.1.2, 3.2.2, and 3.3.1

    • Comma-separated list of IP addresses or host names of the HP 3PAR servers from which to collect data.

    • User ID & Password must be the same for all servers listed in the Server Address field.

    ssh: 22 for CLI

    Uses CLI collection via ssh

    Primera

    4.1 and 4.2

    HP

    EVA

    v8400, 6400, 6100, 4400

    • Server name or IP address of the HP EVA management server.

    • SSSU user name & password.

    2372

    HP Storage System Scripting Utility (SSSU) must be installed on the Data Collector server.

    HP

    StorageWorks XP

    Hitachi Device Manager (HDvM), 5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1, 7.2, 7.3, 7.4, 7.6, 8.0

    HP Command View Advanced Edition (CLI/SMI-S enabled)

    Hitachi Dynamic Tiering (HDT) starting with HDvM v7.1; Valid only if HDvM is managing VSP arrays running HDT.

    • Name of Device Manager server

    • Admin user ID & password of Device Manager.

    • For 7.1.1 & 7.2, user ID configured to access HDvM must have view permissions to HRpM & HTSM.

    Ensure port 2001 is open

    XML API calls over HTTP.

    For HP Command View Advanced Edition, HP XP arrays are treated as Hitachi Block Storage.

    HPE

    Nimble Storage

    5.0.7.100-607338-opt

    REST API Reference Version 5.0.1.0

    Storage System Addresses

    5392

    Huawei

    OceanStor Enterprise Storage

    Huawei OceanStor DeviceManager REST APIs are used. OceanStor Model - S2200T, S2600T, S5500T, S5600T, S5800T, S6800T, 2200V3, 2600V3, 2800V3, 5100V3, 5300V3, 5500V3, 5500V5, 5600V3, 5800V3, 5800V5, 6800V3, 6800V5, 6900V3, 18500, 18500V3, 18800, 18800V3, 18800F, Dorado 5000, Dorado 6000, Dorado 6000V6, Dorado 8000V6

    • IP address of the storage array to be accessed

    • User ID and password for the Huawei OceanStor storage system.

    Huawei OceanStor Device Manager port that provides services. The port number is 8088.

    IBM

    6000 & 8000

    (Enterprise arrays)

    DSCLI 5.2.2.272

    • User account on the array with monitor group privileges

    See IBM Arrays: Modify profile.

    1751

    1750

    1718

    DSCLI must be installed on the Data Collector server. Location:

    Linux: /opt/ibm/dscli

    Windows: C:\Program Files\IBM\dscli

    IBM

    N Series

    Data ONTAP, versions 7.2, 7.3, 8, 8.1 7-Mode and Cluster-Mode, 8.3P1 Cluster-Mode, 9

    Use an existing NetApp user or create one with the necessary privileges to access the API:

    login-http-admin

    api-*

    See Creating a NetApp user with API privileges.

    443

    Typically, the root, admin user has all the capabilities, but it is not advisable to use root or admin passwords.

    If api-* does not meet your security requirements, contact Support for a list of exact required api privileges.

    IBM

    SVC v4.3.x, v5.1, v6.1 - 6.4, v7.4 Storwize V7000 FlashSystem V9000, FlashSystem 840/900, FlashSystem 7200

    Performance data is collected only for SVC 6.x and 7.4, with an SMI-S version of 1.4 or above.

    • Namespace: /root/ibm

    • IP address or hostname of SVC master console (from which data will be collected).

    • Super User ID & pwd for CIMOM. Super User ID refers to the user ID of the SVC master console server. The same user is used to execute CLI commands via ssh.

    • Enable statistics collection via the SVC UI: Manage Clusters > Start Statistics Collection.

    5988

    5989

    ssh: 22

    SSPC (System Storage Productivity Center) with CIMOM agent is required OR embedded CIMOM for v5.1, v6.1 & v6.3.

    Known issue: v5.1.08 does not provide vdisk data.

    The data collector can run on any server that can access the SSPC server with CIMOM.

    IBM

    VIO

    v1.5, v2.1, Hardware Management Console (HMC) Version 7

    • IP Address/Hostname of LPAR Management Server of either HMC (Hardware Management Console) or IVM (Integrated Virtualization Manager).

    • User name & password for LPAR Management Server. For HMC, user name should have at least HMCViewer permissions.

    ssh: 22

     

    IBM

    XIV, Model 2810/2812-A14 (Gen 2), Model 2810/2812-114 (Gen 3)

    XIV Storage Manager, v10.1.x, v10.2.x

    • XCLI must be installed on the Data Collector server.

    • Read-only user credentials are sufficient for executing XCLI commands for data collection.

    TCP 7778

    IBM

    Cloud Object Storage

    v3.14.9.47, REST API

    User credential with "Super User" role for IBM Cloud Object Storage.

    443

     

    Infinidat

    InfiniBox

    2.0, 2.2, 3.0.12.0 (F4000)

    • user with read-only role.

    https: 443

     

    Infinidat

    InfiniGuard

    3.x and above

    • user with read-only role

    443

    LSI

    LSI 1532, 1932, 3992, 3994, 6994, 6998, 7900

    IBM Storage Manager CLI:

    3K series: 02.70.G5.15 & above

    4K/5K series: 10.10.G5.05 & above

    6K/8K series: DSCLI 5.2.2.272 & above

    • See the corresponding IBM Array requirements.

    N/A

    NetApp

    FAS6000 Series, FAS3100 Series, FAS3000 Series, FAS2000 Series, V-Series

    Data ONTAP, versions 7.2, 7.3, 8, 8.1, 8.2, 7-Mode and Cluster-Mode, 8.3P1 Cluster-Mode, 9

    • Use an existing NetApp user or create one with the necessary privileges to access the API:

      login-http-admin

      api-*

      Typically, the root, admin user has all the capabilities, but it is not advisable to use root or admin passwords.

      See Creating a NetApp user with API privileges.

    TCP 80/443

    Array performance data also can be collected via the ONTAP API.

    If api-* does not meet your security requirements, contact Support for a detailed list of exact api privileges that are required.

    NetApp

    E-Series: E2600, E2700, E5400, E5500, EF560, E2800

    SANtricity SMcli: 10.86, 11.30

     

    TCP 2436

    SMCLI must be installed on the Data Collector server. Location:

    Linux: /opt/SM8/client/

    Windows: C:\Program Files\SM8\client

    This also applies to the IBM DS Series arrays.

    NetApp

    StorageGRID

    Rest API

    • IP address / hostname

    • Grid Account credentials

    • Tenant Account credentials

    Default: 443

    Rest API calls over HTTPS

    OpenStack

    OpenStack Swift (Juno10, TBC), SwiftStack v2.2

     
    • Keystone v2

    • Proxy path for Swift configuration files must be specified.

    • Controller credentials that have access to tenants/projects.

    • Swift proxy server credentials with super-user privileges.

    35357 for Keystone Admin

    5000 for Keystone Public

    22 for SSH

    • If multiple proxies exist, NetBackup IT Analytics uses only one. Capacity reports will reflect only one proxy.

    • Configure the policy to use the address of the actual proxy server, not the server responsible for load balancing.

    • Capacity data is collected from devices mapped to OpenStack nodes.

    OpenStack

    OpenStack Ceilometer

    REST API

    8777

    Pure Storage

    FlashArray

    REST API

    View-only User ID for the Pure Storage FlashArray storage system.

    443

    API calls for HTTPS

    Sun

    StorEdge 9900

    Hitachi Device Manager (HDvM), 5.5, 6.0, 6.1, 6.2, 6.3. 6.4, 7.0, 7.1.1, 7.2, 7.3, 7.4, 7.6, 8.0

    • Device Manager server name.

    • Admin user ID & password of Device Manager.

    2001

    XML API calls over HTTP

    Veritas

    NetBackup 5xxx Appliances.

    NetBackup Appliance 3.1.2, 3.2, 3.2.1

     

    1556

    Fujitsu

    • Eternus CS8000

    • The following models of Eternus DX/AF are supported:

      • Dx600 S4,

      • AF50 S3,

      • AF250 S1,

      • Dx100 S4

      • DX8700 S3

    Fujitsu Eternus CLI

    • IP address/host name of the Fujitsu Eternus System.

    • User ID and password for the Fujitsu Eternus System

    • Model of the Eternus System.

    • ssh: 22