APTARE IT Analytics Data Collector Installation Guide for Backup Manager

Last Published:
Product(s): APTARE IT Analytics (10.6)
  1. Introduction
    1.  
      Overview
    2.  
      Backup Manager Collection of Backup and Restore Data
  2. Pre-Installation setup for Commvault Simpana
    1.  
      Introduction
    2.  
      Architecture overview (Commvault Simpana)
    3.  
      Prerequisites for adding Data Collectors (Commvault Simpana)
    4.  
      Upgrade troubleshooting: Microsoft SQL Server and Java 11
    5.  
      Installation overview (Commvault Simpana)
    6. Open TCP/IP access to the Commvault database
      1.  
        Additional Static Port Configuration Steps
    7. Set up a read-only user in the CommServe server
      1.  
        Option 1: Execute SQL commands in the CommServe database
      2.  
        Option 2: Use MSSQL Management Studio
    8.  
      Load historical data prior to initial data collection
    9.  
      Add Commvault Simpana servers
    10.  
      Add a Commvault Simpana Data Collector policy
  3. Pre-Installation setup for Cohesity DataProtect
    1.  
      Introduction
    2.  
      Prerequisites for adding Data Collectors (Cohesity DataProtect)
    3.  
      Installation overview (Cohesity DataProtect)
    4.  
      Add a Cohesity DataProtect Data Collector policy
  4. Pre-Installation setup for EMC Avamar
    1.  
      Introduction
    2.  
      Architecture overview (EMC Avamar)
    3.  
      Prerequisites for adding Data Collectors (EMC Avamar)
    4.  
      Installation overview (EMC Avamar)
    5.  
      Add EMC Avamar servers
    6.  
      Adding an EMC Avamar Data Collector policy
    7.  
      Testing the collection
    8.  
      Add/Configure an Avamar Server within the Data Collector policy window
    9. Import EMC Avamar server information
      1.  
        CSV Format Specifications
      2.  
        Import Notes
    10.  
      Export EMC Avamar server information
  5. Pre-Installation setup for EMC Data Domain backup
    1.  
      Architecture overview (EMC Data Domain Backup)
    2.  
      Prerequisites for adding Data Collectors (EMC Data Domain Backup)
    3.  
      Installation overview (EMC data domain Backup)
    4.  
      Add EMC data domain servers
    5.  
      Add an EMC data domain backup Data Collector policy
    6.  
      Adding/Configuring an EMC data domain server within the Data Collector policy window
    7.  
      Configure a data domain server for file-level compression collection
  6. Pre-Installation setup for EMC NetWorker
    1.  
      Introduction
    2. Architecture overview (EMC NetWorker)
      1.  
        EMC NetWorker Terminology
    3.  
      Prerequisites for adding Data Collectors (EMC NetWorker)
    4.  
      Installation overview (EMC NetWorker)
    5.  
      Add EMC NetWorker servers
    6.  
      Adding an EMC NetWorker Data Collector policy
    7.  
      Adding/Editing a EMC NetWorker server within the Data Collector policy
    8.  
      Configure a notification action in EMC NetWorker
  7. Pre-Installation setup for Dell EMC NetWorker backup & Recovery
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (Dell EMC NetWorker Backup & Recovery)
    3.  
      Installation overview (Dell EMC Networker Backup & Recovery)
    4.  
      Adding a Dell EMC Networker Backup & Recovery Data Collector policy
  8. Pre-Installation setup for generic backup
    1.  
      Introduction
    2.  
      Generic backup data collection
    3.  
      Prerequisites for adding Data Collectors (Generic Backup)
    4.  
      Installation overview (generic backup)
    5.  
      Add generic backup servers
    6.  
      Add a generic backup Data Collector policy
    7.  
      Adding/Editing a generic backup server within the Data Collector policy
    8.  
      Manually load the CSV file (generic backup)
    9. CSV format specification
      1.  
        EXAMPLE: genericBackupJobs.csv
  9. Pre-Installation setup for HP Data Protector
    1.  
      Introduction
    2. Architecture overview (HP Data Protector)
      1.  
        Cell Manager
      2.  
        Disk agent (backup agent)
      3.  
        Media agent
      4.  
        Client systems
      5.  
        User interface (UI)
    3.  
      Prerequisites for adding Data Collectors (HP Data Protector)
    4.  
      Installation overview (HP Data Protector)
    5.  
      Identify HP Data Protector collection requirements
    6.  
      Cell Manager commands for data collection
    7.  
      Preparing for centralized data collection on a remote Cell Manager
    8. Configure the Data Collector server in Cell Manager (HP Data Protector)
      1.  
        Requirements for the Data Collector (Windows)
      2.  
        Steps to Configure the Data Collector Server in Cell Manager
    9.  
      Configure an HP Data Protector admin user
    10.  
      Validate HP Data Protector setup
    11.  
      Add HP Cell Manager servers to APTARE IT Analytics
    12.  
      Add an HP Data Protector Data Collector policy
    13.  
      Add/Edit a HP Data Protector server within the Data Collector policy
    14.  
      Tune the configuration
  10. Pre-Installation setup for IBM Spectrum Protect (TSM)
    1.  
      Introduction
    2. Architecture overview (IBM Spectrum Protect -TSM)
      1.  
        IBM Spectrum Protect (TSM) - servers and instances defined
    3.  
      Prerequisites for adding data collectors (IBM Spectrum Protect - TSM)
    4.  
      Installation overview (IBM Spectrum Protect - TSM)
    5.  
      Add IBM Spectrum Protect (TSM) servers
    6.  
      Adding an IBM Spectrum Protect (TSM) Data Collector policy
    7.  
      Add/Configure an IBM Spectrum Protect (TSM) server within the Data Collector policy
    8. Import IBM Spectrum Protect (TSM) information
      1.  
        CSV format specifications
    9.  
      Export IBM Spectrum Protect (TSM) server information
  11. Pre-Installation setup for NAKIVO Backup & Replication
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (NAKIVO Backup & Replication)
    3.  
      Installation overview (NAKIVO Backup & Replication)
    4.  
      Add a NAKIVO Backup & Replication Data Collector policy
  12. Pre-Installation setup for Veritas Backup Exec
    1.  
      Introduction
    2.  
      Architecture overview (Veritas Backup Exec)
    3.  
      Backup Exec terminology
    4.  
      Prerequisites for adding data collectors (Veritas Backup Exec)
    5.  
      Upgrade troubleshooting: Microsoft SQL Server and Java 10
    6.  
      Installation overview (Veritas Backup Exec)
    7.  
      Enable TCP/IP for the SQL server
    8.  
      Configure a Windows user
    9.  
      Add Veritas Backup Exec servers
    10.  
      Importing Backup Exec Server information
    11.  
      Add a Veritas Backup Exec Data Collector policy
  13. Pre-Installation setup for Veritas NetBackup
    1.  
      Introduction
    2.  
      General prerequisites for adding data collectors (Veritas NetBackup)
    3.  
      Centralized or distributed deployment (Veritas NetBackup)
    4.  
      Centralized NetBackup data collection (Recommended)
    5. Prerequisites to use SSH and WMI (Veritas NetBackup)
      1.  
        Configure NetBackup Access Control (NBAC) for NetBackup Data Collection
      2.  
        Configure NetBackup sudo access for NetBackup data collection
      3.  
        Configure NetBackup Appliances for Data Collection
      4.  
        Configure NetBackup Flex Appliances for Data Collection
      5.  
        Veritas NetBackup SSH: Changing the Linux Temporary Directory for Collection
    6. Prerequisites for NetBackup collection over SSH (Kerberos option)
      1.  
        Enable Kerberos authentication for NetBackup SSH collection
    7.  
      Prerequisites for centralized NetBackup data collection (using NetBackup software)
    8. Veritas NetBackup 8.1 (or later) requirements for centralized collection
      1.  
        Required software
      2.  
        Overview of centralized Data Collector steps
      3.  
        Verify remote commands for centralized NetBackup data collection
    9.  
      Distributed NetBackup data collection
    10.  
      Enable access to the Veritas NetBackup Master Server
    11.  
      Before you install the Data Collector (Veritas NetBackup)
    12.  
      Collecting from NetBackup clusters
    13.  
      Clustered NetBackup upgrade procedure
    14.  
      Add a Veritas NetBackup Data Collector policy
    15.  
      Add/Edit NetBackup Master Servers within the Data Collector policy
    16. Configuring file analytics in NetBackup Data Collector policy
      1.  
        Prerequisites to configure File Analytics for NetBackup
      2.  
        Data Collector and Portal sizing guidelines for File Analytics
      3.  
        Configure File Analytics
      4.  
        Export File Analytics data
  14. Pre-Installation setup for Veritas SaaS backup
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (Veritas SaaS Backup)
    3.  
      Installation overview (Veritas SaaS Backup)
    4.  
      Add a generic backup Data Collector policy
  15. Pre-Installation setup for Oracle Recovery Manager (RMAN)
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (Oracle Recovery Manager - RMAN)
    3.  
      Installation overview (Oracle Recovery Manager - RMAN)
    4.  
      Add an Oracle Recovery Manager (RMAN) Data Collector policy
  16. Pre-Installation setup for Rubrik Cloud Data Management
    1.  
      Introduction
    2.  
      Prerequisites for adding Data Collectors (Rubrik Cloud Data Management)
    3.  
      Installation overview (Rubrik Cloud Data Management)
    4.  
      Add a Rubrik Cloud Data Management Data Collector policy
  17. Pre-Installation setup for Veeam Backup & Replication
    1.  
      Introduction
    2.  
      Prerequisites for adding data collectors (Veeam Backup & Replication)
    3.  
      Verifying Data Collector servers can connect to Veeam servers
    4.  
      Known issues and limitations (Veeam Backup & Replication)
    5.  
      Installation overview (Veeam Backup & Replication)
    6.  
      Add a Veeam Backup & Replication Data Collector policy
  18. Discovery policies for Veritas NetBackup
    1.  
      Task overview: Configure and monitor discovery policies
    2.  
      Discovery policies overview
    3. About Discovery types
      1.  
        Client drive discovery
      2.  
        Media server disk discovery
      3.  
        Backup policy coverage
    4.  
      Activate a Discovery license
    5.  
      Create and edit Discovery policies
    6.  
      Exclude devices from Discovery policies
    7.  
      Activate Discovery probes in the NetBackup Data Collector policy
    8.  
      Monitor Discovery processes
    9.  
      View client protection status
    10.  
      Reset Discovery data
    11.  
      Why enable SNMP?
    12. About SNMP probes
      1.  
        First probe (sysObjectOID)
      2.  
        Second probe (sysDescr OID)
    13.  
      Example--Installing Net-SNMP
    14.  
      Troubleshoot Net-SNMP installations
  19. Installing the Data Collector software
    1.  
      Introduction
    2.  
      Installing the WMI Proxy service (Windows host resources only)
    3.  
      Testing WMI connectivity
    4.  
      Installing Data Collector software: From the internet
    5.  
      Installing Data Collector software: No internet available from the Data Collector server
    6.  
      Installing Data Collector software on Windows portal platform
    7.  
      Installing Data Collector software on Linux portal platform
  20. Validate data collection
    1.  
      Validation methods
    2.  
      Data Collectors: Vendor-Specific validation methods
    3.  
      Working with on-demand Data Collection
    4.  
      Collect historic data on-demand
    5.  
      Using the CLI check install utility
    6.  
      List Data Collector configurations
  21. Manually start the Data Collector
    1.  
      Introduction
  22. Uninstall the Data Collector
    1.  
      Uninstall the Data Collector on Linux
    2.  
      Uninstall the Data Collector on Windows
  23. Appendix A. Load historic events
    1.  
      Load historic events
    2.  
      Load Commvault Simpana events
    3.  
      Load EMC Avamar events
    4.  
      Load EMC NetWorker events
    5.  
      Load HP Data Protector events
    6.  
      Load IBM Spectrum Protect (TSM) events
    7.  
      Load Oracle Recovery Manager (RMAN) events
    8.  
      Load Veeam Backup & Replication events
    9. Load Veritas NetBackup events
      1.  
        Load events for individual NetBackup clients
      2.  
        Load events for a group of NetBackup clients
    10.  
      Load Veritas Backup Exec events
    11.  
      Corrections in duplication of clients
  24. Appendix B. Firewall configuration: Default ports
    1.  
      Firewall configuration: Default ports

Installing Data Collector software on Windows portal platform

InstallAnywhere will prepare to install the Data Collector software. After checking the available disk space and downloading the installer, an introduction dialog window outlines the installation process.

  1. Review the installation process and click Next. The License Agreement displays for your acknowledgement.

  2. Read the agreement and click the "I accept" radio button and then Next. The installer will display a window, which prompts you for an Install Folder.

  3. Specify the directory where you would like to install the Data Collector software. Accepting the default paths is recommended. Windows default directory: C:\Program Files\Aptare

  4. Click Next to display the Pre-Installation Summary.

  5. Review the summary and click Install. The dialog tracks the installation as it progresses.

  6. A Configuration Settings window will prompt you to select a Data Collection Task. The configuration choices are: Data Collector (includes WMI Proxy) or WMI Proxy Server (only). A single Data Collector can be installed for multiple products on a single server. When you select a backup product, if you are installing on a Windows server, the WMI Proxy Server is automatically included with the installation. When you select a storage array, the Host Resources setup is automatically included in the installation. The WMI Proxy Server also can be installed individually.

  7. Enter the configuration settings for your particular environment.

  8. After entering the configuration settings, click Next. At this point, the Data Collector has been successfully installed, however, to validate the Data Collector installation, it is recommended that you run the C:\Program Files\Aptare\mbs\bin\checkinstall.bat batch file.

  9. Choose Run now and click Done in the Get User Input window to validate the installation and then quit the installer. The InstallAnywhere portion of the installation is now complete and the process continues with the command-line script execution.

Table: Configuration settings

Field

Description

Data Collector Name *

A unique name assigned to this Data Collector. This is the name that you used during the pre-Installation setup. The Data Collector will use this value for authentication purposes.

If you are installing on a non-English OS, the Data Collector name must be in English.

Password *

The password assigned to this Data Collector.

The password is encrypted prior to saving in the APTARE IT Analytics database and is never visible in any part of the application.

If the password contains a special character, make sure it is one of the following OS-specific supported character:

  • Linux: !@#%^*

  • Windows: !@#$%^&*()

If the special character in the passcode is not supported on the OS, you must update the Data Collector passcode on the portal.

Data Receiver URL*

This is the URL the Data Collector uses to communicate to the Portal server. The format of this URL should be:

http://aptareagent.yourdomain.com

It is similar to the URL you use to access the web-based Portal (http://aptareportal.yourdomain.com).

Note:

Be sure to enter the URL with the prefix aptareagent and NOT aptareportal.

Data Collector Key File

Enter or browse for the location of downloaded collector key file for encryption.

Note:

This is the key that was downloaded from the Portal during data collector creation. If the existing key file is not available during the reinstallation of the data collector, regenerate and download a new Data Collector key file from the portal and use its file path.

Proxy Settings (Optional)

Enter the proxy server details for both http and https, including the User ID and Password for the server.

HTTP/HTTPS: Enter a hostname or IP address and a port number.

Use the same proxy server for all protocols: Check this box if the proxy server is used for all.

User ID & Password: Enter the credentials for the proxy server.

No Proxy for: List hostnames or IP addresses that will not be proxied. Examples: 192.168.1.1/21, localhost