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Veritas™ Resiliency Platform 2.2 Solutions for VMware

Last Published: 2017-05-25

Product(s): Resiliency Platform & CloudMobility (2.2)

Predefined risks in Resiliency Platform

Table: Predefined risks lists the predefined risks available in Resiliency Platform. These risks are reflected in the current risk report and the historical risk report.

Table: Predefined risks

Risks	Description	Risk detection time	Risk type	Affected operation	Fix if violated
Veritas Infoscale Operations Manager disconnected	Checks for Veritas Infoscale Operations Manager to Resiliency Manager connection state	1 minute	Error	All operations	Check Veritas Infoscale Operations Manager reachability Try to reconnect Veritas Infoscale Operations Manager
vCenter Password Incorrect	Checks if vCenter password is incorrect	5 minutes	Error	On primary site: start or stop operations On secondary site: migrate or takeover operations	In case of a password change, resolve the password issue and refresh the vCenter configuration
VM tools not installed	Checks if VM Tools are not Installed. It may affect IP Customization and VM Shutdown.	Real time, when resiliency group is created	Error	Migrate Stop	In case of VMWare, install VMWare Tools In case of Hyper-V, install Hyper-V Integration Tools
Snapshot removed from Virtual Machine	Checks if snapshot has been removed from virtual machine.	5 minutes	Error	Resiliency Platform Data Mover replication	Edit the resiliency group to refresh configuration
Snapshot reverted on Virtual Machine	Checks if snapshot has been reverted on virtual machine.	5 minutes	Error	Resiliency Platform Data Mover replication	Remove and re-add the virtual machine to the Resiliency group by editing Resiliency group
Data Mover Daemon Crash	Checks if VM Data Mover filter is not able to connect to its counterpart in ESX.	5 minutes	Error	Resiliency Platform Data Mover replication	In order to continue the replication, you can move (VMotion) the VM to a different ESX node in the cluster and either troubleshoot the issue with this ESX node or raise a support case with Veritas
Snapshot created on Virtual Machine	Checks if a snapshot has been created on Virtual machine.	5 minutes	Error	Resiliency Platform Data Mover replication	Edit the resiliency group to refresh configuration
DataMover virtual machine in noop mode	Checks if VM Data Mover filter is not able to connect to its counterpart in ESX.	5 minutes	Error	Resiliency Platform Data Mover replication	In order to continue the replication, you can move (VMotion) the VM to a different ESX node in the cluster and either troubleshoot the issue with this ESX node or raise a support case with Veritas
Resiliency group configuration drift	Checks if disk configuration of any of the assets in the resiliency group has changed.	30 minutes	Error	Migrate Resync	Edit the resiliency group to first remove the impacted virtual machine from the resiliency group and then add it back to the resiliency group.
Global user deleted	Checks if there are no global users. In this case, the user will not be able to customize the IP for Windows machines in VMware environment.	Real time	Warning	Migrate Takeover	Edit the resiliency group or add a Global user
Missing heartbeat from Resiliency Manager	Checks for heartbeat failure from a Resiliency Manager.	5 minutes	Error	All	Fix the Resiliency Manager connectivity issue
Infrastructure Management Server disconnected	Check for Infrastructure Management Server(IMS) to Resiliency Manager(RM) connection state.	1 minute	Error	All	Check IMS reachability Try to reconnect IMS
Storage Discovery Host down	Checks if the discovery daemon is down on the storage discovery host	15 minutes	Error	Migrate	Resolve the discovery daemon issue
DNS removed	Checks if DNS is removed from the resiliency group where DNS customization is enabled	real time	Warning	Migrate Takeover	Edit the Resiliency Group and disable DNS customization
IOTap driver not configured	Checks if the IOTap driver is not configured	2 hours	Error	None	Configure the IOTap driver This risk is removed when the workload is configured for disaster recovery
VMware Discovery Host Down	Checks if the discovery daemon is down on the VMware Discovery Host	15 minutes	Error	Migrate	Resolve the discovery daemon issue
VM restart is pending	Checks if the VM has not been restarted after add host operation	2 hours	Error	Configure DR	Restart the VM after add host operation
New VM added to replication storage	Checks if a virtual machine that is added to a Veritas Replication Set on a primary site, is not a part of the resiliency group.	5 minutes	Error	Migrate Takeover Rehearsal	Add the virtual machine to the resiliency group.
Replication lag exceeding RPO	Checks if the replication lag exceeds the thresholds defined for the resiliency group. This risk affects the SLA for the services running on your production data center.	5 minutes	Warning	Migrate Takeover	Check if the replication lag exceeds the RPO that is defined in the Service Objective
Replication state broken/critical	Checks if the replication is not working or is in a critical condition for each resiliency group.	5 minutes	Error	Migrate Takeover	Contact the enclosure vendor.
Remote mount point already mounted	Checks if the mount point is not available for mounting on target site for any of the following reasons: Mount point is already mounted. Mount point is being used by other assets.	Native (ext3, ext4,NTFS ): 30 minutes Virtualization (VMFS, NFS): 6 hours	Warning	Migrate Takeover	Unmount the mount point that is already mounted or is being used by other assets.
Disk utilization critical	Checks if at least 80% of the disk capacity is being utilized. The risk is generated for all the resiliency groups associated with that particular file system.	Native (ext3, ext4,NTFS ): 30 minutes Virtualization (VMFS, NFS): 6 hours	Warning	Migrate Takeover Rehearsal	Delete or move some files or uninstall some non-critical applications to free up some disk space.
ESX not reachable	Checks if the ESX server is in a disconnected state.	5 minutes	Error	On primary site: start or stop operations On secondary site: migrate or takeover operations	Resolve the ESX server connection issue.
vCenter Server not reachable	Checks if the virtualization server is unreachable or if the password for the virtualization server has changed.	5 minutes	Error	On primary site: start or stop operations On secondary site: migrate or takeover operations	Resolve the virtualization server connection issue. In case of a password change, resolve the password issue.
Insufficient compute resources on failover target	Checks if there are insufficient CPU resources on failover target in a virtual environment.	6 hours	Warning	Migrate Takeover	Reduce the number of CPUs assigned to the virtual machines on the primary site to match the available CPU resources on failover target.
Host not added on recovery data center	Checks if the host is not added to the IMS on the recovery data center.	30 minutes	Error	Migrate	Check the following and fix: Host is up on recovery data center. Host is accessible from recovery datacenter IMS. Time is synchronized between host and recovery datacenter IMS.
NetBackup Notification channel disconnected	Checks for NetBackup Notification channel connection state	5 minutes	Error	Restore	Check if the NetBackup Notification channel is added to the NetBackup master server.
Backup image violates the defined RPO	Checks if the backup image violates the defined RPO	30 minutes	Warning	No operation	Check the connection state of NetBackup Notification channel Check for issues due to which backup images are not available
NetBackup master server disconnected	Checks if NetBackup master server is disconnected or not reachable	5 minutes	Error	Restore	Check if IMS is added as an additional server to the NetBackup master server
Assets do not have copy policy	Checks if the assets do not have a copy policy	3 hours	Warning	No operation	Set up copy policy and then refresh the NetBackup master server
Target replication is not configured	Checks if the target replication is not configured	3 hours	Warning	No operation	Configure target replication and then refresh the NetBackup master server
Disabled NetBackup Policy	NetBackup policy associated with the virtual machine is disabled	3 hours	Warning	No operation	Fix the disabled policy