NetBackup™ Upgrade Guide

• Make sure that you have applied the most current operating system patches and updates, including any security updates. If you are not certain that your operating system is current, contact your operating system vendor and request the latest patches and upgrades.

• For a complete list of compatible Windows operating systems, refer to the Software Compatibility List (SCL) at the following website:

  http://www.netbackup.com/compatibility

Use the information that is shown to correctly size your server:

• The SORT website. See About Veritas Services and Operations Readiness Tools.

• General details on how to size your NetBackup environment. See Size guidance for the NetBackup primary server and domain.

• Detailed information about planning and tuning your NetBackup environment are available. These details are found in the NetBackup Backup Planning and Performance Tuning Guide.

• An NTFS partition.

• The exact amount of space that is required to accommodate the server software and the 10.4 catalogs depends on the hardware platform. More information about this topic is available.

  10.4 Release Notes for 10.4

• Upgrades require additional space on the primary drive, even if NetBackup is installed to an alterative location. The primary drive is the drive where Windows is installed.

  • For server upgrades Veritas requires 2.8 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

  • For client upgrades Veritas requires 1.7 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

• 10.4 catalogs contain information about your backups that become larger as you use the product. The disk space that the catalogs require depends primarily on the following aspects of your backup configuration:

  • The number of files that are backed up.

  • The frequency of your backups.

  • The amount of time that you set to retain your backup data.

• Veritas recommends that you have a minimum available disk space of 5% in any Disk Storage Unit volume or file system.

Make sure that you have all of the following items:

• 10.4 installation ESD images

• Appropriate license files

  More information is available: https://www.veritas.com/support/en_US/article.100058779

• Administrator account and password for all servers

• Screen resolution configured for at least 1024x768, 256 colors.

In addition to all previously stated installation requirements, the following guidelines apply to remote installations and cluster installations:

• All nodes in the cluster must run the same operating system version, service pack level, and 10.4 version. You cannot mix versions of server operating systems.

• The installation account must have administrator privileges on all remote systems or on all nodes in the cluster.

• The source system (or primary node) must run Windows 2012/2012 R2/Windows 2016.

• The destination PC (or clustered nodes) must have Windows 2012/2012 R2/Windows 2016.

• The Remote Registry service must be started on the remote system.

  The 10.4 installer can enable and start the Remote Registry service on the remote system. If the Remote Registry service is not started, the installation receives the following error message:

  Attempting to connect to server server_name failed with the following error: Unable to connect to the remote system. One possible cause for this is the absence of the Remote Registry service. Please ensure this service is started on the remote host and try again.

• 10.4 virtual name and IP address

  Have the virtual name and IP address for 10.4 available. You must provide this information during installation.

• Cluster support changes for media servers

  You cannot perform a new installation of a clustered media server.

• Windows Server Failover Clusters (WSFC)

  • The shared disk that the 10.4 Group uses must already be configured in the cluster and online on the active node.

  • Install 10.4 from the node with the shared disk (that is, the active node).

  • Computer or host names cannot be longer than 15 characters.

• Cluster server (VCS) clusters:

  All 10.4 disk resources must be configured in Veritas Enterprise Administrator (VEA) before you install 10.4.

• Cluster node device configuration and upgrades

  When you upgrade clusters, the ltid and the robotic daemons retrieve the device configuration for a particular cluster node from the EMM database. The cluster node name (provided by gethostname) stores or retrieves the device configuration in the EMM database. The cluster node name is used when any updates are made to the device configuration, including when ltid updates the drive status. The cluster node name is only used to indicate where a device is connected. The 10.4 virtual name is employed for other uses, such as the robot control host.

• 10.4 services and port numbers must be the same across the network.

• Veritas suggests that you use the default port settings for 10.4 services and Internet service ports. If you modify the port numbers, they must be the same for all primary servers, media servers, and clients. The port entries are in the following file:

  %SYSTEMROOT%\system32\drivers\etc\services. To change the default settings, you must perform a custom installation of 10.4 or manually edit the services file.