Unable to mount Windows share in Veritas Recovery Disk mode

Problem

Unable to mount Windows share (CIFS) in Veritas Recovery Disk (SRD) mode.

Error Message

     mount: wrong fs type, bad option, bad superblock on //filesrv/share,
            missing codepage or helper program, or other error
            (for several filesystems (e.g. nfs, cifs) you might
            need a /sbin/mount.<type> helper program)

Cause

This issue occurs when you use Veritas Recovery Disk (SRD) which doesn't have CIFS support. For example, CentOS 7 minimal ISO doesn't include CIFS helper program, hence SRD created with using minimal ISO doesn't have CIFS support.

Solution

To resolve this issue, add CIFS helper program file to SRD manually. Perform the following steps:

1. Use the below command to create SRD ISO file.
   createSRD -i [source dir or iso] -d [destination iso] -m
2. The following message appears:
   Make any manual modification to /tmp/[temp dir], then press <enter> to continue.
3. Switch into other virtual console.
4. Copy mount.cifs command into temporary working directory:
   For Red Hat Enterprise Linux 7.x:
   cp /sbin/mount.cifs /tmp/[temp dir]/LiveOS/tmp_squashfs/LiveOS/extracted_rootfs.img/sbin/
   
   For Red Hat Enterprise Linux 6.x:
   cp /sbin/mount.cifs /tmp/[temp dir]/isolinux/extracted_initrd.img/sbin/
5. Back to virtual console which createSRD is running.
6. Press <enter> key to continue.

Product version:
System Recovery 2013 R2, 16, 18