NetBackup Appliance  4.1

• NetBackup Appliance 4.1 includes NetBackup software version 9.1 and enables customers to leverage all the new functionalities of NetBackup 9.1.
• NetBackup Appliance 4.1 is available for the following supported H/W platforms: NetBackup 5350,5340&HA, 5330, 5250 and 5240 appliances.
• NetBackup appliances with a current maintenance contract can upgrade to 4.1. Direct upgrades are supported only from versions 3.1.1 and higher.  
• Starting with this release, the appliance interfaces and documentations change to use "primary server" replaces the "master server".
• In this 4.1 release, NetBackup appliance software continue focus on security enhancements and user experience improvements, such as appliance layer external CA support, additional data collect abilities, for more detail, see the Release notes.

Upgrade Process

1. Review the Pre-Upgrade Checklist in the Base and upgrade installers section below – make sure to complete all required pre-upgrade check tasks
2. Download the latest NetBackup Appliance Upgrade Readiness Analyzer tool (prefix with SYMC_NBAPP-update_ReadinessAnalyzer or prefix with VRTS_NBAPP_update_ReadinessAnalyzer) from the Updates section below.
3. Run the analyzer tool to ensure that the appliance passes all automated checks.For upgrades from 3.3.0.1and higher to 4.1, use the package prefix with VRTS_NBAPP_update-ReadinessAnalyzer. For upgrades from versions 3.1.1 - 3.2, use the package prefix with SYMC_NBAPP_update-ReadinessAnalyzer.
4. Download the update file (SYMC_NBAPP_update-4.1-1x.86_64.rpm or VRTS_NBAPP_update-4.1-1x.86_64.rpm) from the Base and upgrade installers section below.
5. Perform the appliance upgrade. For upgrades from 3.3.0.1and higher to 4.1, use VRTS_NBAPP_update-4.1-1x.86_64.rpm. For upgrades from versions lower than 3.3.0.1, use SYMC_NBAPP_update-4.1-1x.86_64.rpm.
6. After the upgrade has completed successfully, review the Post-Upgrade Checklist in the Base and upgrade installers section below and execute all the required actions.
7. For additional upgrade details, including upgrading NetBackup Appliance HA setups, refer to the following versions of the NetBackup Appliance Upgrade Guide:

• Web based version: NetBackup Appliance Upgrade Guide
• PDF version: NetBackup Appliance Upgrade Guide

Client Packages are available in the Updates section below.

The Appliance Management Server (AMS) version 1.4.2 is also available to support NetBackup Appliance 4.1 upgrade patch installation.

Use the package in the Base and upgrade installers section below to update the AMS and the agents to version 1.4.2 when needed.

Refer to the Appliance Management Guide for more information and detailed instructions.

Base and upgrade installers

Click Base and upgrade installers to view the files associated with this product version. Check the box next to each file that you wish to download, then click Download. The Download button will appear once you check the first file. After you click Download, you may be prompted to select a Veritas Entitlement Management System (VEMS) account. If you are asked to select a VEMS account, select the account that you wish to be the account of record for your download transaction.

To download files in the Base and upgrade installers section:

• You must have a Veritas account. If you do not have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
• Your Veritas account ID (email address) must be registered as a user of a VEMS account that holds an entitlement for the product with an Entitled Version (displayed in VEMS) that is greater than or equal to this product';s'; version.
• Your Veritas account ID must have either the VEMS Administrator or Download Software privilege.
• You must log in with this Veritas account. To log in, click Sign in.

Note: You may not be entitled to download all files listed as some Veritas product offerings entitle different file sets. For example, some product offerings vary by platform (Windows, Linux, Unix, etc.). In these cases you will only be able to download files for the platforms entitled by your VEMS entitlements.

To view which products and versions you are entitled to download, log into VEMS by clicking Licensing on Support home page. Once logged in, click Entitlements at the top of the page. Locate the entitlements for this product and verify that the Entitled Version for at least one entitlement for the product is greater than or equal to the version of the product you want to download. You will not be able to download the product if the version of the product you want to download is greater than the Entitled Version of all of the entitlements for the product.

The Download Center records all download transactions. After you click Download, you may be prompted to select a Veritas Entitlement Management System (VEMS) account. Select the VEMS account you wish to be the account of record for your download transaction.

Updates

Click Updates to view all software updates associated with this version of the product. Click the Update name to view the full details of the update and to download its files. Check the box next to each file that you wish to download, then click Download. The Download button will appear once you check the first file.

To download files in the Updates section:

• You must have a Veritas account. If you do not have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
• You must log in with this Veritas account. To log in, click Sign in.
• Some updates require that you purchased a maintenance contract and that your contract was active at the time the update was release. If so, your Veritas account ID (email address) will need to be a registered user of a Veritas Entitlement Management System (VEMS) account that holds an entitlement for one of the product releases listed in the update's' Applies to the following releases section.
• If you are not a registered user of any VEMS accounts that entitles the download, you will be prompted to enter an Entitlement Code. Enter either a VEMS entitlement ID or appliance serial number. If the Entitlement Code can be matched to a VEMS entitlement that can entitle the download, you will be able to download the update. VEMS entitlement IDs and the appliance serial numbers can be found on on your Veritas Certificate or can be provided by registered VEMS user.

The Download Center records all download transactions. After you click Download, you may be prompted to select a VEMS account. Select the VEMS account you wish to be the account of record for your download transaction.

Getting Help

If you are having any trouble downloading files you think you should be able to download, first contact someone within your company that has administrative access to your VEMS account(s). If you still need assistance, you can chat with us from the Support homepage or contact us.