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NetBackup 10.3 Hotfix - The api call from Primary to NSM server fails in CRL validation with certification error (Etrack 4138316)

HotFix Critical

Abstract

The api call from Primary to NSM server fails in CRL validation with certification error

Description

Veritas Bug ID: ET 4138316

 

Problem Description: The api call from Primary to NSM server fails in CRL validation with certification error

 

Version:  NetBackup 10.3

 

Fixes Included:

 

ET 4138316 The api call from Primary to NSM server fails in CRL validation with certification error

 

Possible Error Examples:

nbuErrorCode: 8510
nbuErrorMessage: Web service certificate verification failed
nbpem (pid=xxxx) backup of client NONE exited with status 4315 (Cannot replicate the on-premise snapshot.)

 

See the following Knowledge Base Article for more details.

 

Mandatory actions required while upgrading NetBackup to version 10.3 with Snapshot Manager configured
https://www.veritas.com/support/en_US/article.100061155
 

Installation Location:  Server (Primary)

 

Installation Instructions:

 

Please follow the EEB Installer instructions below.

 

Using the NetBackup Emergency Engineering Binary (EEB) installer 
https://www.veritas.com/docs/100019405

 

Installing EEBs/Add-ons on a NetBackup Flex Appliance 
https://www.veritas.com/support/en_US/doc/130821112-145890001-0/v137506948-145890001

 

Downloads:

NB_10.3_ET4138316_1.zip
 

Binary Package Contents and checksums for all files (cksum):

 

File                                                      Checksum        Byte count
linuxR_x86/libnbcp.so                     1966945218    1200920
linuxR_x86/libnbcpST.so                 597919974      1200688

 

Recommended service state:

Stop all NetBackup services before applying this hotfix.

Applies to the following product releases

Update files

File name Description Version Platform Size

Knowledge base

0
2023-11-15

Description Upgrading to NetBackup 10.3 with NetBackup Snapshot Manager (formerly known as CloudPoint) may fail under certain conditions. Solution The following actions need to be ensured for a successful upgrade to 10.3 version. Always upgrade t...