Search <book_title>...

Veritas NetBackup™ Status Codes Reference Guide

Last Published: 2017-09-25

Product(s): NetBackup (8.1)

NetBackup status code: 5989

Message: The reissue token is mandatory as a certificate was already issued to this host. Revoke the existing certificate if it is active and map this host name to the associated host ID.

Explanation: The host names that are used during the installation and re-installation are different; however, the host names are associated with same host ID. This can happen if the host name used earlier is a shortname and the one used now is in FQDN or vice versa. You need to identify the host record in the NetBackup Administration Console, using the Security Management > Host Management > Hosts tab or the nbhostmgmt command and use the host ID to generate the reissue token. You can also ensure that the client name of the host matches the one in the above listing.

Recommended Action: To deploy a certificate using this new name, you need to provide a reissue token for the existing host ID. For successful re-installation using the new host name, ensure the following:

The certificate is revoked if it is active.
The host names are mapped to the associated host ID. In the NetBackup Administration Console, use the Security Management > Host Management > Hosts tab or the nbhostmgmt command to add mappings.
Ensure that the client name for the host matches the primary host name associated with the issued host ID.

Click here to view technical notes and other information in the Veritas Knowledge Base about this status code.