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Arctera™ System Recovery 24 User's Guide

Last Published: 2025-04-07

Product(s): System Recovery (24.0)

Introducing Arctera System Recovery
1. About Arctera System Recovery
2. The components of Arctera System Recovery
3. Accessing Help and Support for Arctera System Recovery
4. Sending your feedback regarding Arctera System Recovery 24
5. Accessing Arctera QuickAssist (AQA)
6. Updating Arctera System Recovery with Arctera Update
Installing Arctera System Recovery
1. System requirements for Arctera System Recovery
2. Supported file systems, disk types, disk partition schemes, and removable media
3. Feature availability in Arctera System Recovery
4. About the trial version of Arctera System Recovery
5. Installing Arctera System Recovery
  1. Activating and setting up Arctera System Recovery after installation
  2. Activating Arctera System Recovery after the trial period
6. Uninstalling Arctera System Recovery
7. System requirements for Arctera System Recovery Manager
8. Installing Arctera System Recovery Manager
Ensuring the recovery of your computer
1. Creating a new Arctera System Recovery Disk
2. Customizing an existing Arctera System Recovery Disk
3. About restoring a computer from a remote location by using LightsOut Restore
  1. Configuring LightsOut Restore
4. Testing the Arctera System Recovery Disk
Getting Started
1. How to use Arctera System Recovery
2. Starting Arctera System Recovery
3. Configuring Arctera System Recovery default options
4. Setting up default general backup options
  1. Setting a default backup destination
5. Improving your computer's performance during a backup
6. Enabling network throttling
7. Setting default options for the Windows notification area
8. File types and file extension
9. Removing or changing the unique name for an external drive
10. Configuring default FTP settings for use with Offsite Copy
11. Logging Arctera System Recovery messages
12. Enabling email notifications for product (event) messages
13. Setting up your first backup using Easy Setup
14. Home page
15. Status page
16. Tasks page
17. Tools page
18. Advanced page
19. Using Arctera System Recovery RESTful Application Programming Interfaces (APIs)
Best practices for backing up your data
1. About backing up your data
2. Best practices for backing up data
3. What to do when a backup is finished
4. Tips for running defined backups
5. Backup destinations
6. Backing up dual-boot computers
7. Manually validating recovery points
Backing up entire drives
1. Defining a drive-based backup
2. Compression levels for recovery points
3. Running a one-time backup from Arctera System Recovery
4. Running a backup from Arctera System Recovery Disk
5. How Offsite Copy works
Backing up files and folders
1. Backing up files and folders
Running and managing backup jobs
1. Running an existing backup job immediately
  1. Running a backup to create an alternate type of recovery point
2. Adjusting the speed of a backup
3. Stopping a backup or a recovery task
4. Verifying that a backup is successful
5. Viewing the properties of a backup job
6. Editing backup settings
7. Enabling event-triggered backups
8. Editing a backup schedule
9. Disabling or enabling a backup job
10. Deleting backup jobs
11. Adding users who can back up your computer
12. Configuring access rights for users or groups
Backing up remote computers from your computer
1. About backing up other computers from your computer
2. About the Arctera System Recovery Agent
  1. Using the Arctera System Recovery Agent
  2. About managing the Arctera System Recovery Agent through Windows Services
3. About deploying the Arctera System Recovery Agent
4. Best practices for Arctera System Recovery services
5. Viewing Arctera System Recovery Agent dependencies
6. About controlling access to Arctera System Recovery
Monitoring the status of your backups
1. About monitoring backups
  1. Refreshing the information that displays about hard disk configuration changes
2. Icons on the Home page
3. Icons on the Status page
4. Configuring Arctera System Recovery to send SNMP traps
5. Customizing the status reporting of a drive (or file and folder backups)
6. Viewing drive details
7. Improving the protection level of a drive
8. About using event log information to troubleshoot problems
Managing and Monitoring the backup status of remote computers using Arctera System Recovery Manager
1. About
2. Configuring Windows firewall exceptions for Arctera System Recovery Manager
3. Starting Arctera System Recovery Manager
4. Icons on the Arctera System Recovery Manager console
5. Configuring Arctera System Recovery Manager default options
6. Viewing Arctera System Recovery Dashboard
7. Adding a remote computer to All Computers
  1. Importing a text file to add multiple remote computers to All Computers
8. Searching a remote computer from All Computers
9. Modifying the logon credentials for the remote computers
10. Running or Deleting Backup Jobs for the Remote computers
11. Removing a remote computer from the All Computers
12. Viewing the backup protection status of a remote computer
13. Viewing the backup protection status for a remote computer
14. Viewing the Protection Status report
15. About Backup Tasks
  1. Recovery Point Set and Independent Recovery Point in backup job
  2. Tips for creating recovery points
16. Creating Backup Jobs
17. Editing Backup Jobs
18. Removing Backup Jobs
19. Applying Backup Jobs
Exploring the contents of a recovery point
1. About exploring recovery points
2. Exploring a recovery point through Windows Explorer
  1. Mounting a recovery point from Windows Explorer
3. Opening and restoring files within a recovery point browser
4. Dismounting a recovery point drive
5. Viewing the drive properties of a recovery point
Managing backup destinations
1. About backup destinations
2. Differences between drive-based backups and file and folder backups
3. Cleaning up old recovery points
4. Deleting a recovery point set
5. Deleting recovery points within a recovery point set
6. Copying recovery points
7. About managing file and folder backup data
8. Automating the management of backup data
9. Moving your backup destination
10. About support of OneDrive for Business
Managing virtual conversions
1. Defining a virtual conversion job
2. Running an existing virtual conversion job immediately
3. Viewing the properties of a virtual conversion job
4. Viewing the progress of a virtual conversion job
5. Editing a virtual conversion job
6. Deleting a virtual conversion job
7. Running a one-time conversion of a physical recovery point to a virtual disk
Managing cloud storage
1. Direct to cloud
2. Downloading OpenStorage Files
3. How Offsite Copy works for cloud storage
4. About creation of Amazon Machine Image (AMI) in Amazon from Arctera System Recovery backups
  1. How to create an Amazon Machine Image (AMI)
  2. How to view the conversion tasks and AMI status
5. About S3-Compatible Cloud Storage
  1. Using S3-Compatible Cloud Storage in Arctera System Recovery
6. About Arctera System Recovery supporting Arctera Access
  1. Using Arctera Access Storage in Arctera System Recovery
7. About the Cloud Instance Creator Utility
Recovering files, folders, or entire drives
1. About recovering lost data
2. Recovering files and folders by using file and folder backup data
3. Recovering files and folders
4. Recovering a secondary drive
5. Recovering a drive
6. Exploring files and folders on your computer by using Arctera System Recovery Disk
7. Recovering files and folders by using Arctera System Recovery Disk
Recovering a computer
1. About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
2. Booting a computer by using the Arctera System Recovery Disk
  1. Configuring a computer to start from a USB device or DVD
3. Preparing to recover a computer by checking the hard disk for errors
4. Recovering a computer
5. Recovering a computer from a virtual disk file
6. Recovering a computer with different hardware
7. About using the networking tools in Arctera System Recovery Disk
8. Viewing the properties of a recovery point in the Arctera System Recovery Disk
9. Viewing the properties of a drive within a recovery point in the Arctera System Recovery Disk
10. About the Support Utilities
Copying a hard drive
1. Preparing to copy a hard drive
2. Copying one hard drive to another hard drive
Using the Arctera System Recovery Granular Restore Option
1. About the Arctera System Recovery Granular Restore Option
2. Best practices when you create recovery points for use with the Granular Restore Option
  1. Protecting your Microsoft Exchange server for successful backups
3. Starting the Granular Restore Option
4. Starting Granular Restore Option and opening a specific recovery point
5. Restoring a Microsoft Exchange mailbox
6. Restoring a Microsoft Exchange email folder
7. Restoring a Microsoft Exchange email message
8. Restoring files and folders using Granular Restore Option
Appendix A. Backing up databases using Arctera System Recovery
1. About backing up databases using Arctera System Recovery
2. Creating a manual cold (offline) backup
3. Creating an automatic warm backup
4. Creating a hot (online) backup using Arctera System Recovery
Appendix B. Backing up Active Directory
1. Tips for protecting a domain controller in Active Directory
Appendix C. Backing up Microsoft virtual environments
1. About backing up Microsoft virtual hard disks
2. About backing up and restoring Microsoft Hyper-V virtual machines
Appendix D. Using Arctera System Recovery 24 and Windows Server Core
1. About Arctera System Recovery 24 and Windows Server Core
2. Installing Arctera System Recovery 24 on Windows Server Core using commands
Index

Creation Options

In the Creation Options panel, on the Arctera System Recovery Disk Creation Wizard, use one of the following options to create the Arctera System Recovery Disk:

Typical
A Arctera System Recovery Disk created using this option is sufficient for your usual recovery needs.
The option uses the Windows recovery environment available on your computer to create a Arctera System Recovery Disk. Using this option you can create a 64-bit recovery disk on a 64-bit computer. The recovery disk is created in the language of the operating system from which the disk is created, and is one of the 6 languages that Arctera System Recovery 24 supports. Arctera recommends creating a Arctera System Recovery Disk on the latest operating system in your environment, such as Windows 10/2016/2019. The recovery disk can then be used to recover images of Windows 10/2016/2019 operating system and all earlier operating systems.
The Typical option is only available on the operating systems on which the Windows recovery environment is also available. You can refer to the following link to view a list of the operating systems that use the Windows recovery environment.
http://technet.microsoft.com/en-us/library/ff715587.aspx
The customization features are also available during the trial period of Arctera System Recovery 24 and after the product license is activated.
See Non-availability of the Typical option.
Advanced
If you require to create a multilingual recovery disk or need a PowerShell support in your recovery environment, use the Advanced option to create a Arctera System Recovery Disk.
You can also create 64-bit recovery disks on the same computer. You must have Windows ADK installed on your computer to use the Advanced option to create a Arctera System Recovery Disk.

The Typical and Advanced creation options are supported on the following operating systems:

Windows 10
Windows 11
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Windows Server 2022
Windows Server 2025

Using the following customization features, you can customize a Arctera System Recovery Disk as per your requirements:

Select the language.
Add or remove network and storage drivers.
Specify the default network settings.
Specify the default license information.
Select the time zone, display language, and keyboard layout.

The following table lists a comparison of the features available for each option.

Table: Disk Creation Options

Feature Description	Typical	Advanced
Uses Windows ADK for Windows Server 2022	No	Yes You require an Internet connection to download Windows ADK. See Download and install Windows Assessment and Deployment Kit (ADK).
Platform support	Creates a 64-bit recovery disk depending on the operating system installed on your computer. To create a 64-bit recovery disk, use this option on a 64-bit computer.	Creates 64-bit recovery disks on the same computer.
Windows operating systems that can be recovered See Arctera System Recovery Disk recovery matrix.	The computer's operating system on which you create the Arctera System Recovery Disk and all earlier versions. Use this option on the latest operating system to recover all Windows operating systems.	All versions of Windows supported by the product.
Languages available in the recovery environment	The language of your operating system.	One or more of the 6 supported languages selected during Arctera System Recovery Disk creation.
Temporary disk space required on local system	Approximately 500 MB	Approximately 500 MB for each recovery disk that you create. More space is required for each additional language that you select. An additional 3.5 to 5 GB disk space is required to install Windows ADK.
PowerShell Cmdlets support in recovery environment (for example, Storage Space Creation Cmdlets)	Not Available	Available
Time required for creation (approximately)	10 minutes	20 minutes If you select more than one language, approximately 10 minutes are added for each language.
Can be customized on other operating systems See Arctera System Recovery Disk customization support matrix.	Yes	Yes