NetBackup™ for Hyper-V Administrator's Guide
- Introduction
- Notes and prerequisites
- Configure NetBackup communication with Hyper-V
- Configure NetBackup policies for Hyper-V
- Backup options on the Hyper-V tab
- Hyper-V - Advanced Attributes
- Browse for Hyper-V virtual machines
- Configure Hyper-V Intelligent Policies
- NetBackup Hyper-V for SCVMM
- Windows Server failover cluster support
- Back up and restore Hyper-V
- Restoring individual files to a shared location on the virtual machine
- Use Accelerator to back up Hyper-V
- Best practices and more information
- Troubleshooting
- NetBackup logs for Hyper-V and how to create them
- Errors during policy creation
- NetBackup status codes related to Hyper-V
- Appendix A. VSS backup method: Hyper-V online and offline backups
- Appendix B. Hyper-V pass-through disks
- Appendix C. NetBackup commands to back up and restore Hyper-V virtual machines
- Examples of nbrestorevm for restoring VMs to Hyper-V
Restored virtual machine fails to start
The following issues may prevent a restored virtual machine from starting:
If you restore a virtual machine to a different Hyper-V server, and the original Hyper-V server and the target server do not have the same number of network adapters (NICs), note: You must configure the network adapter(s) for the restored virtual machine on the target server. Otherwise, the attempt to start the restored virtual machine fails and a message similar to the following appears:
Microsoft Synthetic Ethernet Port (Instance ID {C549AG45-5925-49C0- ADD2-218E70A4A1EA}): Failed to power on with Error 'The system cannot find the path specified.' (0x80070003). (Virtual machine 5412BD43-DC85-31CB-A688-1B29CE2C57C8)
The restored virtual machine may fail to start if the virtual machine was not in the Off state at the time of backup.
For the virtual machines that are configured in a volume GUID with a differencing disk in another volume GUID, redirected restores are not supported. Note that redirected restores are supported if the virtual machine's vhd or vhdx file is configured in a drive-letter volume rather than a volume GUID.
A virtual machine restore to an alternate location may fail in the following case:
The virtual machine's vhd or vhdx file is in a GUID-based volume, and
A differencing disk for the same vhd or vhdx is in another GUID-based volume.
In this case, the attempt to restore the virtual machine to an alternate location fails. The cause of the failure is in the Microsoft Hyper-V Writer. The vhd or vhdx files and other configuration files are restored to the correct location, but registration of the virtual machine fails. As a result, Hyper-V is unable to start the restored virtual machine. A Hyper-V writer event log similar to the following may appear:
Failed to update the path of the parent disk for virtual hard disk 'E:\restore123\Volume{D2CC1448-BCFD-11CE-96DD- 001EC9EEF3B2}\test1\diff.vhd' for virtual machine 'test': The system cannot find the path specified. (0x80070003). The disk may not work properly. If you cannot start your virtual machine, remove the disk and try again.(Virtual machine ID <id>)
After the restore, you must configure a new virtual machine and attach the restored vhd or vhdx files to the new virtual machine. The restored .xml file contains information on the original configuration of the virtual machine.
When a virtual machine is restored to a different Hyper-V server: The location of a virtual CD or DVD drive may prevent the virtual machine from restarting.
The problem occurs in the following case:
The original virtual machine had a CD ISO image that is attached to a virtual CD or DVD drive.
On the Hyper-V server where the virtual machine was restored: The ISO image is not on the same path as on the original Hyper-V host during backup.
For example: The virtual machine originally had E:\cd1.iso attached to its virtual DVD drive. But E:\cd1.iso does not exist on the target Hyper-V host, or it exists at a different location, such as F:\cd1.iso. In either case, the restored virtual machine does not turn on.
To solve the attached CD/DVD problem
- In the Hyper-V Manager, click on the restored virtual machine.
- Click Settings.
- Under the appropriate IDE Controller, click DVD drive.
- In the Media pane, specify the correct location of the CD, or select None.