Enterprise Vault™ Configuring Internal and External WebApp URLs for OWA

Last Published:
Product(s): Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0)

Different IP addresses

In this case, both external and internal clients use the same URL to access OWA:

https://owa.company.com/owa

The internal DNS maps the name directly to the Exchange CAS. The OWA extensions cannot use the host name to differentiate, and so they use the IP address of the originator of the request instead. For internal clients, this will be the IP address of the client, but for external clients it will be the IP address of the firewall or proxy server.

The following settings should be used:

External Web Application URL: <https>/enterprisevault

EnterpriseVault_ExternalIPAddresses: 192.168.0.21