Enterprise Vault™ Compliance Accelerator Reviewer's Guide

Last Published:
Product(s): Enterprise Vault (15.0)
  1. Introducing Compliance Accelerator
    1.  
      Key features of Compliance Accelerator
    2.  
      About the Compliance Accelerator components
    3.  
      The Compliance Accelerator process
    4. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        "How To" articles on the Veritas Support website
  2. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Routine operations executed with Veritas Surveillance
    3.  
      About Veritas Surveillance system security
    4.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
  3. Creating and viewing reports
    1.  
      About the Compliance Accelerator reports
    2.  
      Accessing data through the Microsoft SQL Server Reporting Services (SSRS)
    3. Enhanced reporting
      1.  
        Configuring a reporting endpoint
      2.  
        Authentication
      3. Departments API
        1.  
          Departments - List
      4. Roles API
        1.  
          Roles - List
        2.  
          Roles - List by filters
      5. Users API
        1.  
          Users - List
      6. UserRoles API
        1.  
          UserRoles - List by filters
      7. ItemMetrics API
        1.  
          ItemMetrics - List
        2.  
          ItemMetrics - List by filter
      8. Evidence of Review by Department API
        1.  
          EvidenceOfReviewByDept - List by filter
      9. Evidence of Review by User API
        1.  
          EvidenceOfReviewByUser - List by filter
      10.  
        Supported OData query options
      11.  
        Supported reporting endpoint API filters and their values
      12.  
        Responses
    4. Accessing reports through the OData web service
      1.  
        Available Compliance Accelerator datasets
      2.  
        Accessing the Compliance Accelerator datasets
      3.  
        Using the OData service with Microsoft Excel
      4.  
        Using the OData service with Microsoft SQL Server Reporting Services (SSRS)
      5.  
        Troubleshooting OData errors
    5.  
      Configuring a Power BI template for reporting

Key features of Compliance Accelerator

Compliance Accelerator enables organizations to perform cost-effective supervisory reviews (required to follow regulatory compliance) of employee communications. Some important key features are listed below:

  • The Compliance Accelerator desktop client is replaced with the Veritas Surveillance web client

    The Compliance Accelerator desktop client, used until the 14.5 release, is discontinued. It has been entirely replaced by the more efficient web-based alternative, Veritas Surveillance. Compared to the desktop client, Veritas Surveillance, being a web-based client, offers more convenient workflows for managing departments, employees, item searches, intelligent reviews, exporting search results, and various other operations.

  • Efficient items sampling modes

    The Veritas Surveillance web client captures items that are archived from the Microsoft Exchange, Domino journal mailboxes, SMTP, and Shared Compliance Accelerator archives. Users can select their preferred any of the below-mentioned sampling mode during configuring monitoring policy when creating a department.

    • Guaranteed sampling: This is the default mode. In this mode, the application captures all items for each monitored employee throughout the day. There is no option to restrict or limit the number of items that are added to the review set.

    • Random sampling: In this mode, the application randomly selects items from each monitored employees according to the specified monitoring policy and adds these sampled items to the review set.

    • Statistical sampling: In this mode, the application selects the items that are randomly sampled in the previous 24-hours period and adds these sampled items to the review set. As a result, certain employees may have fewer captured items compared to others.

  • Deduplication of items

    This feature empowers organizations to identify and eliminate duplicates from search results, preventing their inclusion in the review set. The fingerprint mechanism is used to determine whether one item is a duplicate of another. Deduplication works within individual searches only, and does not work across multiple searches, even when conducted within the same department.

    During sampling, the duplicate items in all search types (immediate, scheduled, and guaranteed sample searches) are removed. In guaranteed sample searches, it includes randomly sampled items in the review set to make up for any shortage caused by the deduplication process.

  • Effective review process: Messages from specific employees who are exceptions can be kept apart and checked by assigned reviewers.

  • Intelligent Review

    This feature helps application to learn from the reviewer's actions of marking items as relevant or irrelevant, allowing it to intelligently capture and sample items the next time and categorize items as relevant or irrelevant before presenting then to reviewers. This way, reviewers can efficiently spend their review time by focusing more on the relevant items over irrelevant ones.

  • Secured database

    A secured SQL database stores details about monitored employees, captured items, and the review processes applied to those items.

  • Enhanced Reporting: This feature empowers organizations to enhance their reporting and analytics capabilities.

    • SSRS reports: Though the support for SSRS reports is discontinued, users can still access the previously generated SSRS reports from database.

    • OData reports: The Open Data (OData) web service enables users to retrive information from the configuration and customer databases using OData-compatible reporting tools like Microsoft Excel and PowerQuery.

    • Enhanced reports: New reporting endpoint APIs, such as Departments, Users, UserRoles, Roles, ItemMetrics, EvidenceOfReviewByDept, and EvidenceOfReviewByUser are introduced.

  • Enhanced Auditing: This feature enables users to search and export audit records for different modules and operations within Veritas Surveillance.