Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    6. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    7. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    8.  
      Adding SMTP routing addresses
    9.  
      Checking settings for SMTP Journaling
    10.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

Assigning multiple archives to spread the archiving load across servers

In Enterprise Vault 12.3 and later, you can assign multiple archives to an SMTP Journaling routing address, or an SMTP Group Journaling provisioning group to spread the archiving load over several archives and Enterprise Vault storage servers. In previous releases of Enterprise Vault, you could only implement target address rewriting to do this.

The SMTP Archiving task stores messages that are sent to the SMTP target address based on the following criteria:

  • If the SMTP target address is assigned to multiple archives, the task running on the server always archives to the archive that is local to that server.

  • If multiple local archives are found on the server, the task chooses the archive that has the least number of items.

  • If any of the local archives are not available due to temporary errors such as storage is busy, the vault store is in backup mode, and so on, the task chooses a remote archive that is assigned to the SMTP target address.

As archiving continues, the task maintains a cache of archives along with the number of items in each archive. This cache is refreshed every 10 minutes. The task then switches to the archive that has the least number of items.

When the temporary errors are resolved, the task starts archiving to the local archive. If none of the assigned archives are available, the SMTP task reports an error in the event log.

You can assign multiple archives when you create the routing address or provisioning group, or by editing the target properties.

To spread the archiving load optimally, we recommend that you assign each routing address or provisioning group to archives in different vault stores hosted on different Enterprise Vault storage servers.

Note:

If you have a software or hardware load-balancing solution, you need to configure it to receive messages addressed to the routing addresses, and distribute the messages to the Enterprise Vault SMTP servers.