NetBackup IT Analytics Installation and Upgrade Guide for Linux

Last Published:
Product(s): NetBackup IT Analytics (11.6)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Linux)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Linux server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Portal and database prerequisites
    4. Step-4: Install Oracle database application binaries (Linux)
      1.  
        Create database and users in existing Oracle farm in a Split Architecture deployment
    5.  
      Step-5: Install the Portal application binaries (Linux)
    6.  
      Step-6: Start the Portal services (Linux)
    7.  
      Step-7: Log into the Portal
    8.  
      Step-8: Install a license
    9. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    10. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Linux
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrade a shared services environment
      2.  
        Run the upgrade utility installer (Linux)
      3.  
        Known issues
      4.  
        Run the upgrade utility
      5.  
        After the upgrade
      6.  
        Upgrade methods to incorporate enterprise objects
      7. Attribute merging during the Portal upgrade
        1.  
          Attribute Management During the Portal Upgrade
        2.  
          Example of a Merge of Attribute Values
        3.  
          Steps to Rename Duplicate Attributes
        4.  
          Best Practice for Attributes in Multi-Tenancy Environments
    5. Data Collector upgrades
      1.  
        Mandatory prerequisites
    6.  
      Troubleshoot - Downgrade of Data Collector is not supported
    7.  
      Troubleshoot - Manual Data Collector upgrades
    8.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Linux
    9.  
      Collector updates from the NetBackup IT Analytics Portal
  4. Upgrade and Migrate to a new server
    1. Upgrade and migrate to a new server
      1.  
        Install the latest release of NetBackup IT Analytics on the new server
      2.  
        Perform an export of the database on the existing server
      3.  
        Stop Portal and agent services on the new server
      4.  
        Drop and re-create the existing portal user on the new server
      5.  
        Import the database onto the new server
      6.  
        Start Portal and agent services on the new server
      7.  
        Download, install, and execute to upgrade the database schema
    2.  
      Testing
    3.  
      Update Data Collector binaries (if necessary)
  5. Appendix A. X Virtual Frame Buffer
    1.  
      Configure X Virtual Frame Buffer (Xvfb)
  6. Appendix B. Oracle patches for the database server
    1. Install Oracle 19c October 2025 patch
      1.  
        Pre-install setup
      2.  
        OPatch installation steps
      3.  
        Installing the Oracle patches
      4.  
        Validate the database and OJVM patches
      5.  
        Validating JDK version update
      6.  
        Removing Oracle SQL Developer with log4j
      7.  
        Installing SQL Developer for Oracle 19c on Linux Virtual Machine

Troubleshoot - Downgrade of Data Collector is not supported

Downgrade of Data Collector is not supported. When the Data Collector downgrade fails, ensure one of the below step is performed:

  • Uninstall and reinstall the Data Collector to version that is compatible with the NetBackup IT Analytics version on the Data Collector server.

    For example: If the Portal version is 11.4.01 and the Collector version is 11.5, uninstall the 11.5 Collector version and install either 11.4.01 or lower version for the collector for upgrade to be successful.

  • Upgrade the Portal server to the current Data Collector version or higher version.

    For example: If the Portal version is 11.4.01 and the Collector version is 11.5, upgrade the Portal to either 11.5 version or higher, on the Portal server.