APTARE IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): APTARE IT Analytics (10.5)
  1. Install APTARE IT Analytics Portal on a Windows server
    1.  
      Introduction
    2.  
      Portal installation memory requirements
    3.  
      Task 1: Portal and database deployment strategies (Windows)
    4.  
      Task 2: Pre-installation configuration (Windows)
    5. Task 3: Installing Oracle application binaries (Windows)
      1.  
        Troubleshoot the Oracle installation
    6.  
      Task 4: Installing Portal application binaries (Windows)
    7.  
      Task 5: Request the license key file (Windows)
    8.  
      Task 6: Log into the Portal (Windows)
    9.  
      Task 7: Install the license key file (Windows)
    10.  
      Task 8: Performing a cold backup (Windows)
    11.  
      Supported third-party and open source products
    12.  
      Uninstall Portal server software
  2. Upgrade APTARE IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade the Oracle database application binaries to19c (Windows)
      1.  
        Upgrading the Oracle database application binaries (Windows)
    5. Upgrade APTARE IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
      5.  
        Upgrading the Portal with additional licensed modules
      6.  
        Database table creation scripts
      7.  
        Add additional products
      8.  
        Enable new features and report templates using the Portal
    6.  
      Data Collector upgrades
    7.  
      Troubleshooting - manual Data Collector upgrades
    8.  
      Collector updates from the APTARE IT Analytics Portal
    9.  
      Clustered NetBackup Upgrade Procedure
    10.  
      Upgrade methods to incorporate enterprise objects
  3. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows July 2021 patch
  4. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new server
  5. Portal upgrades (Win): Tomcat and Apache
    1.  
      Overview
    2.  
      Upgrade from Tomcat 7 to Tomcat 8 (Win)
    3.  
      Upgrade the Apache Web Server to 2.4.xx to 2.4.yy (Windows)

Upgrade the Oracle database application binaries to19c (Windows)

Prerequisites for upgrading Oracle database application binaries (Windows)

APTARE IT Analytics v10.5 and later requires Oracle 19c. Note the below mandatory prerequisites regarding the Oracle service user:

  • To upgrade to Oracle 19c, Oracle requires the same user account that was used for the previous installation. This often is referred to as the Oracle Service User or the Oracle Home User During the upgrade process. When prompted for the Oracle Service User Name, enter this user ID. In addition, verify this account is set up in such a way that its password never expires.

  • Ensure you have the Oracle service user name and its password handy before the upgrade. This will be required during the upgrade process. In case you do not remember the Oracle service user's password:

    • Reset password from User Accounts section

    • From service panel, change password for listener and oraclescdb services logon password by right-clicking on these service names.

    • Restart oracle services and try to login with sqlplus.

  • Ensure that Oracle service user does not have the Administrative privilege. Oracle Database upgrade fails if the Oracle service user has Administrative privilege.

  • Ensure you do not have symbolic links to your Oracle database directories. Oracle upgrade will fail if the installer detects symbolic links to the database directories. You must recreate the directory objects instead of symbolic links for the upgrade to succeed.