NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (11.0)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager for Cloud
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager for Cloud installation and configuration
    1. Preparing for NetBackup Snapshot Manager for Cloud installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
      9.  
        OCI - iptables rules for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager for Cloud using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2.  
        Installing NetBackup Snapshot Manager in the Docker/Podman environment
      3.  
        Installing NetBackup Snapshot Manager on CIS Level 2 v2 configured host
      4.  
        Securing the connection to NetBackup Snapshot Manager
      5.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      6.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager for Cloud extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager for cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Before you create a cross account configuration
        3.  
          Prerequisites for application consistent snapshots using AWS Systems Service Manager
        4.  
          Prerequisites for configuring AWS plug-in using VPC endpoint
        5.  
          AWS permissions required by NetBackup Snapshot Manager
        6.  
          Configuring AWS permissions for NetBackup Snapshot Manager
      3. Google Cloud Platform plug-in configuration notes
        1. Prerequisites for configuring the GCP plug-in using Credential and Service Account option
          1.  
            Additional prerequisites for configuring the GCP plug-in using Service Account option
        2.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        5.  
          GCP cross-project configuration
        6.  
          GCP shared VPC configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
        3.  
          About Azure Stack Hub snapshots
      6. OCI plug-in configuration notes
        1.  
          Limitation of NetBackup OCI support
        2.  
          Prerequisite for configuring the OCI plug-in
        3.  
          OCI configuration parameters
        4.  
          Configuring host support for OCI
        5.  
          OCI permissions required by NetBackup Snapshot Manager
      7.  
        Cloud Service Provider endpoints for DBPaaS
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux-based agent
            1.  
              Preparing to install the Linux-based agent
            2.  
              Registering the Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1.  
          Prerequisites for the agentless configuration
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. Snapshot Manager for cloud catalog backup and recovery
      1.  
        About using script
      2.  
        NetBackup Snapshot Manager data backup
      3.  
        NetBackup Snapshot Manager data recovery
    7. NetBackup Snapshot Manager for cloud assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Assigning tags on snapshots and Restore Point Collection
      3.  
        Configuring VSS to store shadow copies on the originating drive
    8. Volume encryption in NetBackup Snapshot Manager for cloud
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
      5.  
        Volume encryption for OCI
    9. NetBackup Snapshot Manager for Cloud security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
    1. NetBackup Snapshot Manager for Cloud logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager for Cloud
      1.  
        About NetBackup Snapshot Manager for Cloud upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7.  
        Applying operating system patches on NetBackup Snapshot Manager host
      8. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.x and 9.x
      9.  
        GCP configuration for migration from zone to region
      10. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
        2.  
          Post upgrade limitations
      11.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager for Cloud
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager for Cloud
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Google Cloud Platform does display the Snapshot ID of the disk
      10.  
        Application state of the connected/configured cloud VM(s) displays an error after upgrading to NetBackup Snapshot Manager version 11.x
      11.  
        Backup and restore jobs fail with timeout error
      12.  
        GCP restore with encryption key failed with an error message
      13.  
        Amazon Redshift clusters and databases not available after discovery
      14.  
        Shared VPC subnet not visible
      15.  
        Container manager may not spawn the ephemeral registration container timely
      16.  
        GCP restore from VM fails to obtain firewall rules
      17.  
        Parameterised VM restore fails to retrieve encryption keys
      18.  
        Restore from snapshot of a VM with security type Trusted Launch fails
      19.  
        Snapshot Manager failed to retrieve the specified cloud domain(s), against the specified plugin instance
      20.  
        Issues with SELinux configuration
      21.  
        Performance issues with OCI backup from snapshot and restore from backup copy
      22.  
        Connection to Amazon Linux 2023 or Alma Linux machines fail
      23.  
        Single file restore from snapshot copy fails with an error
      24.  
        MS SQL application backup, restore, or SFR job on Windows cloud VM fails with an error
      25.  
        Status 49 error appears
      26.  
        Restore from backup fails with an error
      27.  
        (For AWS) If the specified AMI is not subscribed in the given region an error message appears
      28.  
        Restore of Azure Disk Encrypted VM fails with an error

Securing the connection to NetBackup Snapshot Manager

  • Supported scenarios:

    • Primary server and Snapshot Manager must be with ECA or NBCA.

    • For NBCA and ECA mixed mode continue with ECA mode for NetBackup Snapshot Manager installation.

  • Unsupported scenario: Primary with NBCA and NetBackup Snapshot Manager with ECA and vice versa.

In the NetBackup Snapshot Manager, you can upload CRLs of the external CA at /cloudpoint/eca/crl file. The uploaded CRL does not work, if the crl directory is not present or is empty.

For data mover container, add /cloudpoint/eca/crl path against the ECA_CRL_PATH parameter in the /cloudpoint/openv/netbackup/bp.conf file.

Following three parameters are tuneable, you can add the entry under eca section in the /cloudpoint/flexsnap.conf file.

Table: ECA parameters

Parameter

Default

Value

Remarks

eca_crl_check 

0 (Disable) 

0 (disable) 

1 (leaf) 

2 (chain) 

Certificate check level. Used to control the CRL/OCSP validation level for NetBackup Snapshot Manager host connecting to On-prem/cloud workloads. 

  • 0 (disable): No CRL/OCSP is performed during validation 

  • 1 (leaf): CRL/OSCP validation is performed only for leaf 

  • 2 (chain): CRL/OSCP validation is performed for the whole chain 

eca_crl_refresh_ hours 

24

Numerical value between 0 and 4830 

Time interval in hours to update the NetBackup Snapshot Manager CRLs cache from CA through the certificate CDP URL. Option is not applicable if /cloudpoint/eca/crl file is present and contains CRL files. If it is set as 0, cache does not refresh. 

eca_crl_path_sync_ hours 

1

Numerical value between 1 and 720 

Time interval in hours to update the NetBackup Snapshot Manager CRL cache from /cloudpoint/eca/crl file. Option is not applicable if /cloudpoint/eca/crl file is not present or empty. 

For more information, refer to the following sections of the NetBackup™ Security and Encryption Guide.

  • About the host ID-based certificate revocation list

  • When an authorization token is required during certificate deployment

Note:

Cache is not validated if any of ECA tuneable are added or modified manually inside the /cloudpoint/flexsnap.conf file.

Certificate revoking for Snapshot Manager

For detailed information on NetBackup CA and certificates, refer to the "NetBackup CA and NetBackup certificates" chapter of NetBackup™ Security and Encryption Guide.

The following table provides the regeneration steps to be performed for revoking the certificates in Snapshot Manager:

Use case

Commands

CA migration

  • NBCA to ECA:

    # flexsnap_configure renew --ca /eca2/trusted/cacerts.pem --key /eca2/private/key.pem --chain /eca2/cert_chain.pem
    Enrolling external CA certificates with NetBackup...
    Snapshot Manager certificate is renewed.
  • ECA to NBCA:

    # flexsnap_configure renew --token <reissue-token>
    Generating new NetBackup Host-ID certificate...
    Snapshot Manager certificate is renewed.

Post revoke certificate regeneration for NBCA

# flexsnap_configure renew --token <reissue-token>
Generating new NetBackup Host-ID certificate...
Snapshot Manager certificate is renewed.

Post revoke certificate regeneration for ECA

# flexsnap_configure renew --ca /eca2/trusted/cacerts.pem --key /eca2/private/key.pem --chain /eca2/cert_chain.pem
Enrolling external CA certificates with NetBackup...
Snapshot Manager certificate is renewed.

Post migration regenerate certificates for ECA/NBCA

# flexsnap_configure renew --hostnames new-nbsm.veritas.com --token <authentication-token>
Generating new NetBackup Host-ID certificate...
Snapshot Manager certificate is renewed.
 
Please run 'flexsnap_configure renew --internal --hostnames <nbsm_fqdn>
to renew Snapshot Manager's internal CA and certificates.

Certificate regeneration for extension

# flexsnap_configure renew --extension --primary <nbsm_fqdn> --token <extension_token>

Certificate rotation

# flexsnap_configure renew --force
Generating new NetBackup Host-ID certificate...
Snapshot Manager certificate is renewed.

Internal flexsnap CA certificate in case of migration, Disaster Recovery scenarios

# flexsnap_configure renew --internal --hostnames <nbsm_fqdn>

Renewed Flexsnap CA                    ... skip
Renewed rabbitmq certificate           ... done
Renewed postgresql certificate         ... done
Renewed listener certificate           ... done
Renewed workflow certificate           ... done
Renewed scheduler certificate          ... done
Renewed agent certificate              ... done
Renewed client certificate             ... done
Renewed certmaster certificate         ... done
Renewed agent certificate              ... done
Renewed notification certificate       ... done
Renewed client certificate             ... done
Renewed client certificate             ... done
Renewed mongodb certificate            ... done
Renewed coordinator certificate        ... done
Renewed config certificate             ... done
Renewed idm certificate                ... done
Renewed agent certificate              ... done
Renewed client certificate             ... done
Renewed policy certificate             ... done

Snapshot Manager's CA and certificates are renewed. Restart the Snapshot Manager stack using 'flexsnap_configure
restart' to take effect.
Rotating the passphrase of NetBackup Snapshot Manager that encrypts the private key for NetBackup HostID certificate

You need to rotate the passphrase manually for BYO and Cloud scale deployments.

  • For BYO deployments, stop the NetBackup Snapshot Manager, and use the flexsnap_configure command with the following options:

    flexsnap_configure renew --rotate-passphrase

    When prompted, press y to give consent.

    This operation performs the rotation of the passphrase that encrypts the private key of the host ID-based certificates.

  • For Cloud scale deployments, use the flexsnap_configure, with these options:

    kubctl exec -it <certauth pod> -n <namespace> flexsnap-config renew --rotate-passphrase

  • Restart the NetBackup Snapshot Manager.

Note:

Private keys generated for ECA can be or cannot be encrypted. It depends on user to provide encrypted private key at the time of installation.