NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.3)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2. Installing NetBackup Snapshot Manager in the Docker/Podman environment
        1.  
          (Optional) Policies for podman based deployments
      3.  
        Securing the connection to NetBackup Snapshot Manager
      4.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      5.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Prerequisites for application consistent snapshots using AWS Systems Service Manager
        3.  
          Configuring AWS permissions for NetBackup Snapshot Manager
        4.  
          AWS permissions required by NetBackup Snapshot Manager
        5.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        2.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          GCP cross-project restore configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux/SUSE Linux-based agent
            1.  
              Preparing to install the Linux/SUSE Linux-based agent
            2.  
              Registering the Linux/SUSE Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1. Prerequisites for the agentless configuration
          1.  
            Configuring SMB for Windows (Optional)
          2.  
            Configuring WMI security for Windows (optional)
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. Snapshot Manager catalog backup and recovery
      1.  
        About using script
      2.  
        NetBackup Snapshot Manager data backup
      3.  
        NetBackup Snapshot Manager data recovery
    7. NetBackup Snapshot Manager assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Assigning tags on snapshots and Restore Point Collection
      3.  
        Configuring VSS to store shadow copies on the originating drive
      4.  
        Additional steps required after restoring an AWS RDS database instance
    8. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About NetBackup Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7.  
        Applying operating system patches on NetBackup Snapshot Manager host
      8. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.8
      9.  
        GCP configuration for migration from zone to region
      10. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      11.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup and restore jobs fail with timeout error
      11.  
        GCP restore with encryption key failed with an error message
      12.  
        Amazon Redshift databases not available after discovery
      13.  
        Shared VPC subnet not visible
      14.  
        Failure of encryption key listing during VM restore
      15.  
        Container manager may not spawn the ephemeral registration container timely
      16.  
        GCP restore from VM fails to obtain firewall rules
      17.  
        Parameterised VM restore fails to retrieve encryption keys

Upgrade scenarios

The following table lists the NetBackup Snapshot Manager upgrade scenarios.

Note:

For the NetBackup version 10.3, NetBackup (primary, media) server and NetBackup Snapshot Manager version must be at the same level. During upgrade, first upgrade NetBackup Snapshot Manager and then upgrade NetBackup server.

Table: Upgrade scenarios

Scenario

Description

Action

Full upgrade from NetBackup 10.1 or 10.2 to NetBackup 10.3 or later

If you plan to upgrade NetBackup to 10.3 or later that includes upgrading all NetBackup Snapshot Manager servers.

  • Disable NetBackup Snapshot Manager servers.

  • Upgrade NetBackup Snapshot Manager servers.

  • Upgrade NetBackup primary server.

  • Enable NetBackup Snapshot Manager servers.

Note:

If you do not plan to upgrade one or more NetBackup Snapshot Manager servers, then you must disable them using the NetBackup Web UI. In that case, any assets associated with the disabled NetBackup Snapshot Manager servers cannot be protected by NetBackup.

Note:

Perform the following if certificate has not been issued for Snapshot Manager even after upgrading Snapshot Manager using the flexsnap_configure CLI:

tpconfig -update -snapshot_manager <snapshot_manager_name> -snapshot_manager_user_id <username> -manage_workload <workload>

Only NetBackup Snapshot Manager upgrades to version 10.3 or later

If you plan to upgrade only the NetBackup Snapshot Manager servers to 10.3 or later, but do not plan to upgrade NetBackup to 10.3 or later.

Contact Veritas Technical Support to obtain an Emergency Engineering Binary (EEB) to support the incompatibility between the NetBackup Snapshot Manager and NetBackup versions.

  • Disable NetBackup Snapshot Manager servers.

  • Apply the EEB patch on the NetBackup primary server and associated media servers.

  • Upgrade NetBackup Snapshot Manager.

  • Then enable NetBackup Snapshot Manager servers.

See Upgrading NetBackup Snapshot Manager using patch or hotfix.

Note:

Perform the following if certificate has not been issued for Snapshot Manager even after upgrading Snapshot Manager using the flexsnap_configure CLI:

tpconfig -update -snapshot_manager <snapshot_manager_name> -snapshot_manager_user_id <username> -manage_workload <workload>

If you plan to upgrade only the NetBackup Snapshot Manager to version 10.3 or later, but did not upgrade the on-host agent and NetBackup Snapshot Manager extensions.

  • Update the on-host agent version to 10.3 or later.

  • Update the NetBackup Snapshot Manager extension to version 10.3 or later.

Contact Veritas Technical Support to support the incompatibility between the NetBackup Snapshot Manager and on-host/ NetBackup Snapshot Manager extension versions.

Note:

The above recommended action is based on the NetBackup Snapshot Manager RabbitMQ Authentication Bypass Vulnerability security advisory.

Upgrading to NetBackup version 10.3

If your NetBackup 9.1.x server has NetBackup Snapshot Manager, you must first upgrade NetBackup Snapshot Manager to NetBackup 10.x before you upgrade to NetBackup 10.3. Then you can proceed to upgrade NetBackup 9.1.x to NetBackup 10.3.

The process for this upgrade is:

  • Disable the NetBackup Snapshot Manager server for maintenance in the NetBackup Web UI.

  • Upgrade the NetBackup Snapshot Manager server from NetBackup 9.1.x to NetBackup 10.x.

  • Upgrade the NetBackup Snapshot Manager server from NetBackup 10.x to NetBackup 10.3.

  • Enable the NetBackup Snapshot Manager server in the NetBackup Web UI.

  • Upgrade the NetBackup server from 8.3.x directly to 10.3.

  • Upgrade the media server to 10.3 if it has been configured with storage units.

Migrating VM based NetBackup Snapshot Manager to Kubernetes deployment

If you plan to migrate your VM based NetBackup Snapshot Manager to a managed Kubernetes cluster.

For the complete procedure, refer to the "Migration and upgrade of NetBackup Snapshot Manager" section of NetBackup™ Deployment Guide for Kubernetes Clusters.

Migrating and upgrading the NetBackup Snapshot Manager on RHEL

If you plan to migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4

See Migrating and upgrading NetBackup Snapshot Manager.