NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.3)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2. Installing NetBackup Snapshot Manager in the Docker/Podman environment
        1.  
          (Optional) Policies for podman based deployments
      3.  
        Securing the connection to NetBackup Snapshot Manager
      4.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      5.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Prerequisites for application consistent snapshots using AWS Systems Service Manager
        3.  
          Configuring AWS permissions for NetBackup Snapshot Manager
        4.  
          AWS permissions required by NetBackup Snapshot Manager
        5.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        2.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          GCP cross-project restore configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux/SUSE Linux-based agent
            1.  
              Preparing to install the Linux/SUSE Linux-based agent
            2.  
              Registering the Linux/SUSE Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1. Prerequisites for the agentless configuration
          1.  
            Configuring SMB for Windows (Optional)
          2.  
            Configuring WMI security for Windows (optional)
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. Snapshot Manager catalog backup and recovery
      1.  
        About using script
      2.  
        NetBackup Snapshot Manager data backup
      3.  
        NetBackup Snapshot Manager data recovery
    7. NetBackup Snapshot Manager assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Assigning tags on snapshots and Restore Point Collection
      3.  
        Configuring VSS to store shadow copies on the originating drive
      4.  
        Additional steps required after restoring an AWS RDS database instance
    8. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About NetBackup Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7.  
        Applying operating system patches on NetBackup Snapshot Manager host
      8. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.8
      9.  
        GCP configuration for migration from zone to region
      10. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      11.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup and restore jobs fail with timeout error
      11.  
        GCP restore with encryption key failed with an error message
      12.  
        Amazon Redshift databases not available after discovery
      13.  
        Shared VPC subnet not visible
      14.  
        Failure of encryption key listing during VM restore
      15.  
        Container manager may not spawn the ephemeral registration container timely
      16.  
        GCP restore from VM fails to obtain firewall rules
      17.  
        Parameterised VM restore fails to retrieve encryption keys

Verifying that NetBackup Snapshot Manager is installed successfully

To verify the configuration status using the flexsnap_configure CLI, run the following command:

# flexsnap_configure status

The command output resembles the following:

{ "healthy": "true", "start_time": "3 minutes ago", "uptime": "Up 3 minutes ago", "status": "ok", "host": "localhost" }

Or

Verify that NetBackup Snapshot Manager is installed successfully by doing one of the following on the physical machine or the instance command line:

  • Verify that a similar success message is displayed at the command prompt.

    Configuration complete at time Fri Mar 13 06:15:43 UTC 2020!

    Note:

    If the installation of NetBackup Snapshot Manager fails, then the user must remove the stale containers and flexsnap-network by performing the uninstall steps and attempt the installation again.

  • Run the following command and verify that the NetBackup Snapshot Manager services are running and the status is displayed as UP:

    For Docker environment: # sudo docker ps -a

    For Podman environment: # podman ps -a

    The command output resembles the following:

    CONTAINER ID   IMAGE                                         COMMAND                  CREATED       STATUS                  PORTS                                                                              NAMES
b13a96fbefa1   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-w…"   4 hours ago   Up 4 hours                                                                                                flexsnap-workflow-system-0-min
a3a6c801d7aa   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-w…"   4 hours ago   Up 4 hours                                                                                                flexsnap-workflow-general-0-min
b9cd09ab7797   veritas/flexsnap-nginx:10.3.x.x.xxxxx        "/usr/sbin/nginx"        4 hours ago   Up 4 hours             0.0.0.0:443->443/tcp, :::443->443/tcp, 0.0.0.0:5671->5671/tcp, :::5671->5671/tcp   flexsnap-nginx
7fd258cb575a   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-n…"   4 hours ago   Up 4 hours                                                                                                flexsnap-notification
9c06318b001a   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-p…"   4 hours ago   Up 4 hours                                                                                                flexsnap-policy
031f853377a5   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-s…"   4 hours ago   Up 4 hours                                                                                                flexsnap-scheduler
dfbcaeda1463   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-a…"   4 hours ago   Up 4 hours                                                                                                flexsnap-onhostagent
253e7284a945   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-a…"   4 hours ago   Up 4 hours                                                                                                flexsnap-agent
d54eed8434fe   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-l…"   4 hours ago   Up 4 hours                                                                                                flexsnap-listener
759e4ee9653b   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-c…"   4 hours ago   Up 4 hours                                                                                                flexsnap-coordinator
28c88bdc1ca2   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-g…"   4 hours ago   Up 4 hours             8472/tcp                                                                           flexsnap-api-gateway
dd5018d5e9f9   veritas/flexsnap-core:10.3.x.x.xxxxx         "/usr/bin/flexsnap-c…"   4 hours ago   Up 4 hours             9000/tcp                                                                           flexsnap-certauth
0e7555e38bb9   veritas/flexsnap-rabbitmq:10.3.x.x.xxxxx     "/opt/VRTScloudpoint…"   4 hours ago   Up 4 hours (healthy)   5671/tcp                                                                           flexsnap-rabbitmq
b4953f328e8d   veritas/flexsnap-postgresql:10.3.x.x.xxxxx   "/opt/VRTScloudpoint…"   4 hours ago   Up 4 hours (healthy)   13787/tcp                                                                          flexsnap-postgresql
cf4a731c07a6   veritas/flexsnap-deploy:10.3.x.x.xxxxx       "/opt/VRTScloudpoint…"   4 hours ago   Up 4 hours                                                                                                flexsnap-ipv6config
9407ea65a337   veritas/flexsnap-fluentd:10.3.x.x.xxxxx      "/opt/VRTScloudpoint…"   4 hours ago   Up 4 hours             0.0.0.0:24224->24224/tcp, :::24224->24224/tcp                                      flexsnap-fluentd

    Note:

    The number (10.3.x.x.xxxxx) displayed in the image name column represents the NetBackup Snapshot Manager version. The version may vary depending on the actual product version being installed.

    The command output displayed here may be truncated to fit the view. The actual output may include additional details such as container names and ports used.

More Information

Preparing to uninstall NetBackup Snapshot Manager