Veritas NetBackup™ CloudPoint Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Section I. CloudPoint installation and configuration
    1. Preparing for CloudPoint installation
      1.  
        About the deployment approach
      2.  
        Deciding where to run CloudPoint
      3.  
        About deploying CloudPoint in the cloud
      4.  
        Meeting system requirements
      5. CloudPoint host sizing recommendations
        1.  
          CloudPoint sizing recommendations for cloud platforms
      6.  
        CloudPoint extension sizing recommendations
      7.  
        Creating an instance or preparing the host to install CloudPoint
      8.  
        Installing container platform (Docker, Podman)
      9.  
        Creating and mounting a volume to store CloudPoint data
      10.  
        Verifying that specific ports are open on the instance or physical host
      11.  
        Preparing CloudPoint for backup from snapshot jobs
    2. Deploying CloudPoint using container images
      1.  
        Before you begin installing CloudPoint
      2.  
        Installing CloudPoint in the Docker environment
      3.  
        Installing CloudPoint in the Podman environment
      4.  
        Verifying that CloudPoint is installed successfully
      5.  
        Restarting CloudPoint
    3. Deploying CloudPoint extensions
      1.  
        Before you begin installing CloudPoint extensions
      2.  
        Downloading the CloudPoint extension
      3.  
        Preparing to install the extension on a VM
      4.  
        Installing the CloudPoint extension on a VM
      5.  
        Preparing to install the extension on a managed Kubernetes cluster (AKS) in Azure
      6.  
        Preparing to install the extension on a managed Kubernetes cluster (EKS) in AWS
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Installing the CloudPoint extension on Azure (AKS)
      9. Installing the CloudPoint extension on AWS (EKS)
        1.  
          Install extension using the extension script
      10.  
        Managing the extensions
    4. CloudPoint cloud plug-ins
      1.  
        How to configure the CloudPoint cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for CloudPoint
        3.  
          AWS permissions required by CloudPoint
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by CloudPoint
        2.  
          Configuring a GCP service account for CloudPoint
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. CloudPoint storage array plug-ins
      1.  
        How to configure the CloudPoint storage array plug-ins?
      2. NetApp plug-in configuration notes
        1.  
          NetApp plug-in configuration parameters
        2.  
          Configuring a dedicated LIF for NetBackup access
        3.  
          Supported CloudPoint operations on NetApp storage
      3.  
        ACL configuration on NetApp array
      4. Nutanix Files plug-in configuration notes
        1.  
          Nutanix Files plug-in configuration prerequisites
        2.  
          Nutanix Files plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Nutanix Files File Server
        4. Troubleshooting NetBackup issues for Nutanix Files
          1.  
            Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
          2.  
            Plug-in configuration may fail if the Nutanix Files version is unsupported
      5.  
        Configuring ACL for Nutanix array
      6. Dell EMC Unity array plug-in configuration notes
        1.  
          Dell EMC Unity array plug-in configuration parameters
        2.  
          Supported Dell EMC Unity arrays
        3.  
          Supported CloudPoint operations on Dell EMC Unity arrays
      7. FUJITSU AF/DX plug-in configuration notes
        1.  
          FUJITSU AF/DX plug-in configuration parameters
        2.  
          Supported CloudPoint operations on FUJITSU AF/DX models
      8. NetApp NAS plug-in configuration notes
        1.  
          NetApp NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on NetApp NAS models
      9. Dell EMC PowerStore plug-in configuration notes
        1.  
          Dell EMC PowerStore plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore models
      10. Dell EMC PowerStore NAS plug-in configuration notes
        1.  
          Dell EMC PowerStore NAS plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerStore NAS models
      11. Dell EMC PowerFlex plug-in configuration notes
        1.  
          Dell EMC PowerFlex plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC PowerFlex models
      12. Dell EMC XtremIO SAN plug-in configuration notes
        1.  
          Dell EMC XtremIO SAN plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Dell EMC XtremIO SAN models
      13. Pure Storage FlashArray plug-in configuration notes
        1.  
          Supported Pure Storage FlashArray models
        2.  
          Supported CloudPoint operations on Pure Storage FlashArray models
      14. Pure Storage FlashBlade plug-in configuration notes
        1.  
          Pure Storage FlashBlade plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Pure Storage FlashBlade models
      15. IBM Storwize plug-in configuration notes
        1.  
          IBM Storwize plug-in configuration parameters
        2.  
          Supported CloudPoint operations on IBM Storwize models
      16. HPE RMC plug-in configuration notes
        1.  
          RMC plug-in configuration parameters
        2.  
          Supported HPE storage systems
        3.  
          Supported CloudPoint operations on HPE storage arrays
      17. HPE XP plug-in configuration notes
        1.  
          HPE XP plug-in configuration parameters
        2.  
          Supported CloudPoint operations on HPE XP storage arrays
      18. Hitachi plug-in configuration notes
        1.  
          Hitachi plug-in configuration parameters
        2.  
          Supported Hitachi storage arrays
        3.  
          Supported CloudPoint operations on Hitachi arrays
      19. Hitachi (HDS VSP 5000) plug-in configuration notes
        1.  
          Hitachi (HDS VSP 5000) plug-in configuration parameters
        2.  
          Supported CloudPoint operations on Hitachi (HDS VSP 5000) array
      20. InfiniBox plug-in configuration notes
        1.  
          InifiniBox plug-in configuration parameters
        2.  
          Supported CloudPoint operations on InfiniBox arrays
      21. Dell EMC PowerScale (Isilon) plug-in configuration notes
        1.  
          Dell EMC PowerScale (Isilon) plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerScale (Isilon) plug-in
      22. Dell EMC PowerMax and VMax plug-in configuration notes
        1.  
          Dell EMC PowerMax and VMax plug-in configuration prerequisites
        2.  
          Supported CloudPoint operations on Dell EMC PowerMax and VMax
      23. Qumulo plug-in configuration notes
        1.  
          Qumulo plug-in configuration prerequisites
        2.  
          Qumulo plug-in considerations and limitations
        3.  
          Supported CloudPoint operations on Qumulo plug-in
    6. CloudPoint application agents and plug-ins
      1.  
        Microsoft SQL plug-in configuration notes
      2. Oracle plug-in configuration notes
        1.  
          Optimizing your Oracle database data and metadata files
      3.  
        About the installation and configuration process
      4.  
        Preparing to install the Linux-based agent
      5.  
        Preparing to install the Windows-based agent
      6.  
        Downloading and installing the CloudPoint agent
      7.  
        Registering the Linux-based agent
      8.  
        Registering the Windows-based agent
      9.  
        Configuring the CloudPoint application plug-in
      10.  
        Configuring VSS to store shadow copies on the originating drive
      11.  
        Creating a NetBackup protection plan for cloud assets
      12.  
        Subscribing cloud assets to a NetBackup protection plan
      13.  
        Restore requirements and limitations for Microsoft SQL Server
      14.  
        Restore requirements and limitations for Oracle
      15.  
        Additional steps required after an Oracle snapshot restore
      16.  
        Steps required before restoring SQL AG databases
      17.  
        Recovering a SQL database to the same location
      18.  
        Recovering a SQL database to an alternate location
      19. Additional steps required after a SQL Server snapshot restore
        1.  
          Steps required after a SQL Server disk-level snapshot restore to new location
      20.  
        Additional steps required after restoring SQL AG databases
      21.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the CloudPoint host
      22.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      23.  
        Additional steps required after restoring an AWS RDS database instance
    7. Protecting assets with CloudPoint's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading CloudPoint
    8. Volume Encryption in NetBackup CloudPoint
      1.  
        About volume encryption support in CloudPoint
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    9. CloudPoint security
      1.  
        Configuring security for Azure and Azure Stack
      2.  
        Configuring the cloud connector for Azure and Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to CloudPoint
  2. Section II. CloudPoint maintenance
    1. CloudPoint logging
      1.  
        About CloudPoint logging mechanism
      2. How Fluentd-based CloudPoint logging works
        1.  
          About the CloudPoint fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        CloudPoint logs
      4.  
        Agentless logs
      5.  
        Troubleshooting CloudPoint logging
    2. Upgrading CloudPoint
      1.  
        About CloudPoint upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade CloudPoint
      5. Upgrading CloudPoint
        1.  
          Upgrade in Docker environment
        2.  
          Upgrade in Podman environment
      6.  
        Upgrading CloudPoint using patch or hotfix
      7. Migrating and upgrading CloudPoint
        1.  
          Before you begin migrating CloudPoint
        2.  
          Migrate and upgrade CloudPoint on RHEL 8.5 or 8.4
      8.  
        Post-upgrade tasks
    3. Uninstalling CloudPoint
      1.  
        Preparing to uninstall CloudPoint
      2.  
        Backing up CloudPoint
      3.  
        Unconfiguring CloudPoint plug-ins
      4.  
        Unconfiguring CloudPoint agents
      5.  
        Removing the CloudPoint agents
      6.  
        Removing CloudPoint from a standalone Docker host environment
      7.  
        Removing CloudPoint extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring CloudPoint
    4. Troubleshooting CloudPoint
      1.  
        Troubleshooting CloudPoint

Meeting system requirements

CloudPoint host requirements

The host on which you install CloudPoint must meet the following requirements.

See CloudPoint host sizing recommendations.

Table: Operating system and processor requirements for CloudPoint host

Category

Requirement

Operating system

  • Ubuntu 18.04 and 20.04 Server LTS

  • Red Hat Enterprise Linux (RHEL) 8.5, 8.4 and 7.x

    Note:

    CloudPoint deployment for RHEL 8.5 and 8.4 over IPV6 is not supported.

  • SUSE Linux Enterprise Server (SLES) 15 SP2

Processor architecture

x86_64 /64-bit processors

Table: System requirements for the CloudPoint host

Host on which CloudPoint is installed

Requirements

Amazon Web Services (AWS) instance

  • Elastic Compute Cloud (EC2) instance type: t3.large

  • vCPUs: 2

  • RAM: 8 GB

  • Root disk: 64 GB with a solid-state drive (GP2)

  • Data volume: 50 GB Elastic Block Store (EBS) volume of type GP2 with encryption for the snapshot asset database; use this as a starting value and expand your storage as needed.

Microsoft Azure VM

  • Virtual machine type: D2s_V3 Standard

  • CPU cores: 2

  • RAM: 8 GB

  • Root disk: 64 GB SSD

  • Data volume: 50 GB Premium SSD for the snapshot asset database; storage account type Premium_LRS; set Host Caching to Read/Write.

Ensure that do the following before you deploy CloudPoint on an RHEL instance in the Azure cloud:

  • Register the RHEL instance with Red Hat using Red Hat Subscription Manager

  • Extend the default LVM partitions on the RHEL instance so that they fulfil the minimum disk space requirement

Microsoft Azure Stack Hub VM

  • Virtual machine types:

    • DS2_v2 Standard - CPU cores 2, RAM 7 GB

    • DS3_v2 Standard - CPU cores 4, RAM 14 GB

  • Root disk: 64 GB SSD

  • Data volume: 50 GB Premium SSD for the snapshot asset database; storage account type Premium_LRS; set Host Caching to Read/Write.

Ensure that do the following before you deploy CloudPoint on an RHEL instance in the Azure Stack Hub cloud:

  • Register the RHEL instance with Red Hat using Red Hat Subscription Manager

  • Extend the default LVM partitions on the RHEL instance so that they fulfil the minimum disk space requirement

Google Cloud Platform (GCP) VM

  • Virtual machine type: n2-standard-4

  • vCPUs: 2

  • RAM: 16 GB

  • Boot disk: 64 GB standard persistent disk

  • Data volume: 50 GB SSD persistent disk for the snapshot asset database with automatic encryption

    Note:

    To support LVM indexing, ensure that the Multipath service is disabled on CloudPoint host.

VMware VM

  • Virtual machine type: 64-bit with a CloudPoint supported operating system

  • vCPUs: 8

  • RAM: 16 GB or more

  • Root disk: 64 GB with a standard persistent disk

  • Data volume: 50 GB for the snapshot asset database

Physical host

(x86_64 / AMD64)

  • Operating system: A 64-bit CloudPoint supported operating system

  • CPUs: x86_64 (64-bit), single-socket, multi-core, with at least 8 CPU count

  • RAM: 16 GB or more

  • Boot disk: 64 GB

  • Data volume: 50 GB for the snapshot asset database

Note:

NetBackup CloudPoint is not fully FIPS compliant.

Disk space requirements

CloudPoint uses the following file systems on the host to store all the container images and files during installation:

  • / (root file system)

  • /var

The /var file system is further used for container runtimes. Ensure that the host on which you install or upgrade CloudPoint has sufficient space for the following components.

Table: Space considerations for CloudPoint components

Component

Space requirements

CloudPoint containers

30 GB free space

CloudPoint agents and plug-ins

350 MB free space, for every CloudPoint plug-in and agent configured

Additionally, CloudPoint also requires a separate volume for storing CloudPoint data. Ensure that you create and mount this volume to /cloudpoint on the CloudPoint host.

Table: Space consideration for CloudPoint data volume

Volume mount path

Size

/cloudpoint

50 GB or more

See CloudPoint host sizing recommendations.

Applications, operating systems, cloud, and storage platforms supported by CloudPoint agents and plug-ins

CloudPoint supports the following applications, operating systems, cloud, and storage platforms.

These assets are supported irrespective of how you configure CloudPoint, whether using the CloudPoint cloud or storage agents and plug-ins (earlier known as off-host plug-ins), or using the CloudPoint application configuration plug-ins (earlier known as on-host plug-ins), or using the CloudPoint agentless feature.

Table: Supported applications, operating systems, cloud, and storage platforms

Category

Support

Applications

Notes:

  • Oracle database applications are not supported in a Google Cloud Platform (GCP) cloud environment.

    This is a limitation imposed by the companies owning these products and services, and is currently outside the scope of CloudPoint.

  • CloudPoint does not support application-consistent snapshots on ext2 file systems.

Operating systems on supported assets

  • Red Hat Enterprise Linux (RHEL) 7.x

    Red Hat Enterprise Linux (RHEL) 8.2, 8.4 and 8.5

  • Windows Server 2012 R2, 2016, 2019 and 2022

Note:

CloudPoint agents are not supported on non-English operating systems.

Cloud platforms

  • Amazon Web Services (AWS)

    If you wish to protect applications, the applications must be hosted on a t2.large or a higher specification AWS instance type. CloudPoint currently does not support applications that are running on t2.medium or a lower instance type.

    The t2 series instances are supported only if the device naming conventions recommended by AWS are followed.

    For more details, refer to the following links:

    For protecting Microsoft Windows-based applications, use t2.xlarge or t3.xlarge or a higher specification instance type.

  • Microsoft Azure

    If you wish to protect applications, the applications must be hosted on a D2s_V3 Standard or a higher specification Azure virtual machine type.

    For protecting Microsoft Windows-based applications, use B4ms or D4s_V3 or a higher specification virtual machine.

    Note:

    The CloudPoint Azure plug-in supports disks of type Premium_LRS, Standard_LRS, and StandardSSD_LRS.

    All other disk types are defaulted to Standard_LRS during snapshot restore operations.

  • Microsoft Azure Stack Hub (2008 and later)

    If you wish to protect applications, the applications must be hosted on a DS2_v2 Standard or a higher specification Azure Stack Hub virtual machine type.

    See https://docs.microsoft.com/en-us/azure-stack/user/azure-stack-vm-sizes?view=azs-2008

    Note:

    The CloudPoint Azure Stack Hub plug-in supports disks of type Premium_LRS, Standard_LRS, and StandardSSD_LRS.

    All other disk types are defaulted to Standard_LRS during snapshot restore operations.

  • Google Cloud Platform (GCP)

    If you wish to protect applications, the applications must be hosted on a n2-standard-4 or a higher specification GCP virtual machine type.

Storage platforms

CloudPoint time zone

Ensure that the time zone settings on the host where you wish to deploy CloudPoint are as per your requirement and synchronized with a public NTP server.

By default, CloudPoint uses the time zone that is set on the host where you install CloudPoint. The timestamp for all the entries in the logs are as per the clock settings of the host machine.

Proxy server requirements

If the instance on which you are deploying CloudPoint is behind a proxy server, that is, if the CloudPoint instance connects to the internet using a proxy server, you must specify the proxy server details during the CloudPoint installation. The CloudPoint installer stores the proxy server information in a set of environment variables that are specific for the CloudPoint containers.

The following table displays the environment variables and the proxy server information that you must provide to the CloudPoint installer. Make sure you keep this information ready; you are required to provide these details during CloudPoint installation.

Table: Proxy server details required by CloudPoint

Environment variables created by CloudPoint installer

Description

VX_HTTP_PROXY

Contains the HTTP proxy value to be used for all connections. For example, "http://proxy.mycompany.com:8080/".

VX_HTTPS_PROXY

Contains the HTTPS proxy value to be used for all connections. For example, "https://proxy.mycompany.com:8080/".

VX_NO_PROXY

Contains the hosts that are allowed to bypass the proxy server. For example, "localhost,mycompany.com,192.168.0.10:80".

CloudPoint services that need to communicate externally via a proxy server use these predefined environment variables that are set during the CloudPoint installation.