Veritas NetBackup™ CloudPoint Install and Upgrade Guide
- Section I. CloudPoint installation and configuration
- Preparing for CloudPoint installation
- Deploying CloudPoint using the Docker image
- CloudPoint cloud plug-ins
- CloudPoint storage array plug-ins
- NetApp plug-in configuration notes
- Nutanix Files plug-in configuration notes
- Dell EMC Unity array plug-in configuration parameters
- Pure Storage FlashArray plug-in configuration notes
- HPE RMC plug-in configuration notes
- Hitachi plug-in configuration notes
- InfiniBox plug-in configuration notes
- CloudPoint application agents and plug-ins
- Oracle plug-in configuration notes
- About snapshot restore
- Additional steps required after a SQL Server snapshot restore
- Protecting assets with CloudPoint's agentless feature
- Preparing for CloudPoint installation
- Section II. CloudPoint maintenance
Backup jobs for Nutanix Files fail due to snapshot import and export operations failures
Backup jobs that are scheduled for file shares on Nutanix Files may fail due to a conflict error in the snapshot import and export operations.
The job log contains the following errors:
Snapshot import failed (4213) Backup from Snapshot job failed with error 4213 Snapshot import failed (errMsg": "Failed to export Error: Edit conflict: please retry change) WARNING: Snapshot export failed. Failed to export. Error: Edit conflict: please retry change. Error vfms Snapshot export API failed for snapshot ID[snapID].
Recommended action:
This issue occurs if the same Nutanix Files file system is configured with more than one CloudPoint server instances simultaneously.
NetBackup is registered as a partner server on the Nutanix Files platform. A one to one mapping exists between the NetBackup CloudPoint server and the Nutanix Files. If the same Nutanix Files file system is configured with multiple CloudPoint instances, it creates a resource conflict. Each CloudPoint server attempts to update the configuration with the backup job information. This concurrent configuration update on the single partner server registration fails and causes a conflict error.
NetBackup does not support such a mixed configuration. Ensure that you configure Nutanix Files with a single instance of the CloudPoint server in the NetBackup domain.