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NetBackup IT Analytics Help

Last Published: 2024-09-04

Product(s): NetBackup IT Analytics (11.3)

Resolves invalid sender ID related to security changes

If the Data Collector version is 11.3 or above and NetBackup IT Analytics Exporter version installed on Windows or Linux hosts (including NetBackup Primary Servers) is below 11.3, then you must again copy the Compute Resource Sender ID and NetBackup Sender ID to the NetBackup IT Analytics Exporter configuration and restart the exporter services as described below.

Step-1: Depending on the Data Collector policy and probe that is configured, get the Sender ID as follows from the Portal:

For NetBackup Resources Monitor probe, go to Admin tab > Data Collection > Collector Administration and select the Veritas NetBackup Data Collector Policy assigned to the NetBackup Primary Server. On the policy screen, click the Copy Sender ID icon next to the NetBackup Resources Monitor probe label
For Compute Resource probe, go to Admin tab > Data Collection > Collector Administration and select the Compute Resources Data Collector Policy assigned to the Windows or Linux hosts (including NetBackup Primary Servers). On the policy screen, click the Copy Sender ID icon next to the Compute Resources probe label

Step-2: Configure NetBackup IT Analytics Exporter installed on Windows or Linux hosts (including NetBackup Primary Servers) with the new Sender ID:

Logon to the Windows or Linux hosts (including NetBackup Primaries) that has Exporter services installed.
Stop NetBackup IT Analytics Exporter services.
- Linux: /opt/itanalytics/bin/exporter_services stop
- Windows: C:\Program Files\Veritas\ITAnalytics\bin\stopallexporterservices.bat

Update configuration file to have the latest Compute Resource Sender ID or NetBackup Resource Monitor Sender ID.

Linux host: /opt/itanalytics/config/datasender.yaml

Copy the NetBackup Resource Monitor Probe Sender ID to job_id attribute under "netbackup" exporters.
Copy the Compute Resource Sender ID to job_id attribute under "node" and "process" exporters.

Sample of datasender.yaml after modification:

netbackup:
       # URL of the metric exporter
       source_url: "http://127.0.0.1:9099/metrics"
       # 'id' header to be sent with the post
      job_id: "RsaAes.AAAADAAAAQDj5trM6J9iRwjGZMoR0Unr3dF0p8f5yLIb0
VxpIeTna+x6WDEzzupTncFqRaRJS/F9XrSgsHBTPwrr93RMQ+kFrpA6XW07h6qAJxYr
K7S/VtC9ad3NjFYZXEogl33l77R8zoGd+eLY6BZ5db50bzRC7YOkF1ekwzt/zMEWgzj
5WNe7o6E4DKKsQ8vNaowzJyhQUww6+gpAfw0IydC/sHzyvY4/ZoWSQ8s3WEZXUa/e6Hi
ROSyDAKp8asdqBiHXPzR1Rj8zYm4iMaLoLMUfsobVD1kpQaJ8XQP6Ec2EY5o5r0xJbYzp0
AbC+gv9KEFFCWj5cFACzd3v4JB2KL6bhWd0wCyufT8M1rxpHGs/t7+fcCZgP2xTY186FNmj
K5C1NjOapIW1ukf1i++cn249dIFIE1PK1+2N52wTRjcbLt1s93TuzR85I+RV+ErnIQh
F3g4moFBOhgtbPk7Ei67ScNppt34rUXPyfqJ3CKMO"
       # 'type' header to be sent with the post
       job_type: "host"
   ...
   ...
node:
    source_url: "http://127.0.0.1:9100/metrics"
    job_id: "RsaAes.AAAADAAAAQCgUPONRZpYRqk2Q5N6ao4e7HVgl/3fvyhwrr59
A8SQMqX4VjlAkiT/j2QPXydIo+QiB8EXUK3CTflnR2MhY/qG8XOPlCOUZhgm7XRJUi/l
ZJT8B7bRKv87F7OhOrancAVuF7lLcuz/dr7SZv7LVX46bZy9xbZwGFF5gS/yb8hHgLuH
OZdTkClmfOyNVu1JqF9q+YkBW1cu0iDh2wKcQDmE8kRQOhJJhNalQX0TJTqR9fYvSFzn
8oEKKU3jXIQSwF4+by6La3NvkPgdya/4zdkW8TpcpeMYIpYMx0hAUSVdmNBvhLjYgb0g
uAL/D4lOvcIwOqRZmIhmFT3MeUktOetr4XQ4XdbyZQBsrsYgkLYOUWq/YVc2MtDEOPYd
mBq/dH1BUb6AWfcf+3Gx1hvM0WvEIxmZ6V7cDrRaAjtuUp8OI+Z33bi1nXipvAP6jbSY
UDG77LdObSNfKMgcmFXyUixRPJTRAg=="
    job_type: "host"
    jobs:
      - job_name: "node_all"
        poll_interval: 300  # 5 minutes
 
  process:
    source_url: "http://127.0.0.1:9256/metrics"
    job_id: "RsaAes.AAAADAAAAQCgUPONRZpYRqk2Q5N6ao4e7HVgl/3fvyhwrr59
A8SQMqX4VjlAkiT/j2QPXydIo+QiB8EXUK3CTflnR2MhY/qG8XOPlCOUZhgm7XRJUi/l
ZJT8B7bRKv87F7OhOrancAVuF7lLcuz/dr7SZv7LVX46bZy9xbZwGFF5gS/yb8hHgLuH
OZdTkClmfOyNVu1JqF9q+YkBW1cu0iDh2wKcQDmE8kRQOhJJhNalQX0TJTqR9fYvSFzn8o
EKKU3jXIQSwF4+by6La3NvkPgdya/4zdkW8TpcpeMYIpYMx0hAUSVdmNBvhLjYgb0gu
AL/D4lOvcIwOqRZmIhmFT3MeUktOetr4XQ4XdbyZQBsrsYgkLYOUWq/YVc2MtDEOPYdm
Bq/dH1BUb6AWfcf+3Gx1hvM0WvEIxmZ6V7cDrRaAjtuUp8OI+Z33bi1nXipvAP6jbSYU
DG77LdObSNfKMgcmFXyUixRPJTRAg=="
    job_type: "host"
    jobs:
      - job_name: "process_all"
        poll_interval: 900  # 15 minutes

Windows host: C:\Program Files\Veritas\ITAnalytics\config\datasender.yaml

Copy the NetBackup Resource Monitor Probe Sender ID to job_id attribute under "netbackup" exporters
Copy the Compute Resource Sender ID to job_id attribute under "windows" exporters

Sample of datasender.yaml after modification:

netbackup:
    # URL of the metric exporter
    source_url: "http://127.0.0.1:9099/metrics"
    # 'id' header to be sent with the post
    job_id: "RsaAes.AAAADAAAAQDj5trM6J9iRwjGZMoR0Unr3dF0p8f5yLIb0Vxp
IeTna+x6WDEzzupTncFqRaRJS/F9XrSgsHBTPwrr93RMQ+kFrpA6XW07h6qAJxYrK7
S/VtC9ad3NjFYZXEogl33l77R8zoGd+eLY6BZ5db50bzRC7YOkF1ekwzt/zMEWgzj5W
Ne7o6E4DKKsQ8vNaowzJyhQUww6+gpAfw0IydC/sHzyvY4/ZoWSQ8s3WEZXUa/e6HiROSy
DAKp8asdqBiHXPzR1Rj8zYm4iMaLoLMUfsobVD1kpQaJ8XQP6Ec2EY5o5r0xJbYzp0Ab
C+gv9KEFFCWj5cFACzd3v4JB2KL6bhWd0wCyufT8M1rxpHGs/t7+fcCZgP2xTY186F
NmjK5C1NjOapIW1ukf1i++cn249dIFIE1PK1+2N52wTRjcbLt1s93TuzR85I+RV+Ern
IQhF3g4moFBOhgtbPk7Ei67ScNppt34rUXPyfqJ3CKMO"
    # 'type' header to be sent with the post
    job_type: "host"
    jobs:
...
...

 windows:
    source_url: "http://127.0.0.1:9182/metrics"
    job_id: "RsaAes.AABCDAAAAQDj5trM6J9iRwjGZMoR0Unr3dF0p8f5yLIb0VxpIe
Tna+x6WDEzzupTncFqRaRJS/F9XrSgsHBTPwrr93RMQ+kFrpA6XW07h6qAJxYrK7S/VtC9
ad3NjFYZXEogl33l77R8zoGd+eLY6BZ5db50bzRC7YOkF1ekwzt/zMEWgzj5WNe7o6E4DK
KsQ8vNaowzJyhQUww6+gpAfw0IydC/sHzyvY4/ZoWSQ8s3WEZXUa/e6HiROSyDAKp8asdq
BiHXPzR1Rj8zYm4iMaLoLMUfsobVD1kpQaJ8XQP6Ec2EY5o5r0xJbYzp0AbC+gv9KEFFCW
j5cFACzd3v4JB2KL6bhWd0wCyufT8M1rxpHGs/t7+fcCZgP2xTY186FNmjK5C1NjOapIW1
ukf1i++cn249dIFIE1PK1+2N52wTRjcbLt1s93TuzR85I+RV+ErnIQhF3g4moFBOhgtbPk
7Ei67ScNppt34rUXPyfqJ3CKMO"
    job_type: "host"
    jobs:
      - job_name: "windows_exporter_all"
        poll_interval: 300  # 5 minutes

Start the NetBackup IT Analytics Exporter services.
Linux: /opt/itanalytics/bin/exporter_services start
Windows: C:\Program Files\Veritas\ITAnalytics\bin\startallexporterservices.bat