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Veritas NetBackup™ Flex Scale Release Notes
Last Published:
2023-03-01
Product(s):
Appliances (2.1)
Platform: NetBackup Flex Scale OS
- Getting help
- Features, enhancements, and changes
- What's new in this release
- What's new in this release
- Limitations
- Known issues
- Cluster configuration issues
- Disaster recovery issues
- Infrastructure management issues
- Miscellaneous issues
- Networking issues
- Upgrade issues
- UI issues
- Cluster configuration issues
- Fixed issues
After upgrading from version 1.3.1 to 2.1, Call Home does not work
In version 1.3.1, the AutoSupport client uses a token generated on each cluster node to communicates with the AutoSupport server. In version 2.1, instead of each node, the communication with the AutoSupport server is at cluster level, making the generated tokens invalid. (APPSOL-154989)
Workaround:
- Using SSH log in to one of the cluster nodes.
- Run the following commands:
hacli -cmd "rm /usr/openv/runtime_data/"
/opt/veritas/appliance/autosupport_alerts/scripts/alerts_ctrl.py callhome test
A message confirming Call Home test passed is displayed.