Veritas NetBackup™ Flex Scale Release Notes
- Getting help
- Features, enhancements, and changes
- What's new in this release
- What's new in this release
- Limitations
- Known issues
- Cluster configuration issues
- Disaster recovery issues
- Infrastructure management issues
- Miscellaneous issues
- Networking issues
- Upgrade issues
- UI issues
- Cluster configuration issues
- Fixed issues
Unable to collect logs from the node if the node where the management console is running is stopped
If you stop the node where the management console is running, the node goes out of cluster and you cannot collect logs from the node using the
option in UI. (IA-37068)Workaround:
When the node on which the management console is running is stopped, the nodes goes out cluster and the management console fails over to another node in the cluster. However, all the logs before the management console fails over cannot be collected using the UI; instead you need to use the following script to collect the logs:
- Using SSH log in to the node and run the support elevate command.
- Run the /opt/VRTSnas/scripts/support/collect_debuginfo.sh script and specify the following parameters:
-o upload: Upload the collected debug information for the specified modules to the provided location
-n nodename: name of the node from where logs are to be collected
-d debug-URL: URL in (ftp|scp|file)://url format
-m module: comma separated supported module names (nas,os,explorer, install,nas-procstacks,netbackup,appliance,sds,api_gateway,upgrade,b ackup,vdd)|all
-t tar_name: optional tar file name to create the file with tar_name_timestamp.tar.xz naming convention