Veritas NetBackup™ Upgrade Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Introduction
    1.  
      About the NetBackup 9.1 Upgrade Guide
    2.  
      Available NetBackup upgrade methods
    3. About changes in NetBackup 9.1
      1.  
        Windows compiler and security requirements for NetBackup 9.1 and later installation and upgrade
      2.  
        Java GUI and JRE installation optional for some computers
      3.  
        Logging directory permissions require reset on rollback
      4.  
        Upgrades from NetBackup 7.6.0.4 and earlier are not supported
      5.  
        External certificate authority certificates supported in NetBackup 8.2 and later
    4.  
      About Veritas Usage Insights
    5.  
      Best practices for Veritas Usage Insights
  2. Planning for an upgrade
    1. General upgrade planning information
      1.  
        About planning a NetBackup 9.1 upgrade
      2.  
        How to plan for an upgrade to NetBackup 9.1
      3.  
        Known catalog backup limitation
      4.  
        About security certificates for NetBackup hosts
      5.  
        About automatic file changes from an upgrade
      6.  
        Reduce the job database size before upgrade
      7.  
        Known SUSE Linux primary server upgrade issue
    2. About upgrade tools
      1.  
        About Veritas Services and Operations Readiness Tools
      2.  
        Recommended SORT procedures for upgrades
      3.  
        About the NetBackup preinstall checker
    3. Upgrade operational notes and limitations
      1.  
        Creating the user account to support the NetBackup web server
      2.  
        About NetBackup 9.1 support for Fibre Transport Media Server with RHEL 7.5 and later
      3.  
        MSDP changes in NetBackup 8.1
      4.  
        Potential required changes for NetApp clusters
      5.  
        Errors when Bare Metal Restore information is replicated using Auto Image Replication
      6.  
        Upgrade issue with pre-8.1 clients and 8.1 or later media servers
  3. Master server upgrade
    1.  
      About primary server upgrades
    2.  
      Preinstall procedure for upgrading to NetBackup 9.1
    3.  
      Performing local, remote, or clustered server upgrades on Windows systems
    4.  
      Performing silent upgrades on Windows systems
    5.  
      Upgrading UNIX and Linux server software to NetBackup 9.1
    6.  
      Post-install procedure for upgrading to NetBackup 9.1
    7.  
      About NetBackup startup and shutdown scripts
    8.  
      Completing your system update after an upgrade
  4. Media server upgrade
    1.  
      Upgrading NetBackup media servers to NetBackup 9.1
    2.  
      Silently upgrading NetBackup media server software on UNIX and Linux
  5. MSDP upgrade for NetBackup
    1.  
      MSDP upgrade considerations for NetBackup 8.1
    2.  
      About MSDP rolling data conversion
    3.  
      About MSDP fingerprinting algorithm changes
  6. Client upgrade
    1.  
      About client upgrades
    2.  
      Upgrading UNIX and Linux clients with the NetBackup upgrade script
    3.  
      Upgrade of the UNIX and Linux client binaries with native installers
  7. NetBackup Deployment Management with VxUpdate
    1.  
      About VxUpdate
    2.  
      Commands used in VxUpdate
    3.  
      Repository management
    4.  
      Deployment policy management
    5.  
      Manually initiating upgrades from the primary server using VxUpdate
    6.  
      Manually initiating upgrades from the media server or client using VxUpdate
    7.  
      Deployment job status
  8. Appendix A. Reference
    1.  
      NetBackup master server web server user and group creation
    2.  
      Generate a certificate on the inactive nodes of a clustered master server
    3.  
      About the NetBackup Java Runtime Environment
    4.  
      Add or Remove Java GUI and JRE after upgrade
    5.  
      About the NetBackup web user interface
    6.  
      About the NetBackup answer file
    7.  
      Persistent Java Virtual Machine options
    8.  
      About RBAC bootstrapping
    9.  
      About NetBackup software availability
    10.  
      Additional post-upgrade steps for NetApp clusters
    11.  
      Using NetApp disk arrays with Replication Director
    12.  
      About compatibility between NetBackup versions
    13.  
      Upgrade requirements for UNIX and Linux
    14.  
      Installation and upgrade requirements for Windows and Windows clusters
    15.  
      Requirements for Windows cluster installations and upgrades
    16.  
      Removing a clustered media server by migrating all data to a new media server
    17.  
      Disabling the connection between your OpsCenter server and your NetBackup Primary Server
    18.  
      Post upgrade procedures for Amazon cloud storage servers
    19.  
      Upgrading clients after servers are upgraded
  9.  
    Index

Windows compiler and security requirements for NetBackup 9.1 and later installation and upgrade

NetBackup 9.1 and later for Windows uses the Visual Studio 2019 compiler and the Windows 10 Software Development Kit (SDK). The installation and the upgrade process use Microsoft redistributable utilities to install Visual Studio 2019 C++ run-time libraries on Windows hosts where they are not already installed. These utilities can fail or behave unexpectedly on hosts without all the security updates in place. Windows hosts must have all security updates in place before you install or upgrade to NetBackup 9.1 or later.

More information on the Microsoft redistributable utilities is available: https://visualstudio.microsoft.com/downloads/

Failures and unexpected behaviors include:

  • NetBackup's installation or upgrade process fails shortly after start with a message about inability to deploy Visual Studio 2019 C++ run-time libraries.

  • The nbcertcmdtool application failing unexpectedly when executed by the NetBackup installation or upgrade process. This failure is difficult to distinguish from nbcertcmdtool failures that result from invalid or insufficient security configuration.

  • MSDP applications fail unexpectedly near the conclusion of the NetBackup installation or upgrade process.

To prevent this problem, apply all Windows security updates before any install or any upgrade attempts.

For Windows Server 2012 R2 and Windows 8.1, the list of required security updates includes KB 2919355 (https://support.microsoft.com/en-us/topic/windows-rt-8-1-windows-8-1-and-windows-server-2012-r2-update-april-2014-3c9d820b-7079-359d-8660-21de648fa31d).

For Windows Server 2012 R2, 2008 Service Pack 2, Windows 8.1, and all other earlier supported versions, you must install the Universal C run-time in Windows update. This update lets NetBackup run correctly. Microsoft KB 3118401 is the minimum patch level to ensure the appropriate C++ run-time binaries are present. Other later patches should contain this fix.

More information about this requirement is available: https://support.microsoft.com/en-us/topic/update-for-universal-c-runtime-in-windows-322bf30f-4735-bb94-3949-49f5c49f4732