Veritas NetBackup™ Virtual Appliance Getting Started Guide
- Product overview
- NetBackup Virtual Appliance product description
- NetBackup Virtual Appliance supported features
- About the NetBackup Virtual Appliance documentation
- NetBackup Virtual Appliance 4.1 new features, enhancements, and changes
- Known limitations of the NetBackup Virtual Appliance 4.1 release
- Operational Notes for the NetBackup Virtual Appliance 4.1 release
- Preparing the initial deployment
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined primary and media server
- Using the vSphere Client to deploy a combined primary and media server appliance
- Using the OVF Tool to deploy a combined primary and media server appliance
- Performing the initial configuration on a NetBackup Virtual Appliance combined primary and media server
- Completing the initial configuration of the NetBackup Virtual Appliance combined primary and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance primary server
- Troubleshooting NetBackup Virtual Appliance initial deployment issues
- How to deploy and configure a NetBackup Virtual Appliance combined primary and media server
- Post initial configuration procedures
- Introduction to the NetBackup Virtual Appliance Shell Menu
Operational Notes for the NetBackup Virtual Appliance 4.1 release
This chapter contains the topics that explain important aspects of NetBackup Virtual Appliance 4.1 operations that may not be documented elsewhere in the documentation.
Because NetBackup Virtual Appliance 4.1 installs NetBackup 9.1 software, the operational notes that apply to NetBackup 9.1 also apply to NetBackup Virtual Appliance 4.1. For more information on the operational notes for NetBackup, refer to the NetBackup 9.1 Release Notes. The NetBackup Release Notes are available from the NetBackup Documentation page on the Veritas Support website.
The following list contains the notes and the known issues that apply for this release:
Customized STIG login banner is not retained after upgrade on STIG-enabled appliances
If STIG is enabled and you have customized the login banner prior to an upgrade, the login banner is reset to the default STIG login banner after the upgrade. To resolve this issue, you must reconfigure the customized STIG login banner manually.
Failed Instant Access (IA) workload when ECA is enabled on NetBackup Virtual Appliance and not on NetBackup
An IA workload fails while attempting to access NGINX on an MSDP server, if ECA is enabled on NetBackup Virtual Appliance and not on NetBackup. To resolve this issue re-import the ECA certificates on the appliance using the Settings > Security > Certificate > Import command. The Import command registers and enables the same ECA on NetBackup and NetBackup Virtual Appliance layers.
Intermittent test email notification after upgrade
After upgrading to version 4.0, the test email may not always succeed. To workaround this issue, delete all of the SMTP server configuration information and then re-enter all of the information.
After an upgrade to software version 4.1, NetBackup CLI users may not be able to log in to the appliance. To resolve this issue, log in to the appliance as the administrator and run the following command:
Support->Service Restart nbapp-nbcli.
When you attempt to copy a software update to the share directory, do not initiate any other commands until the copy finishes. If you run a command during the copy process, you may see that the software update is listed and available. However, if you install that software update, it can fail.
If you receive an email stating "No license exists" during the initial configuration of a media server, you can safely disregard the email. The email is sent during host name configuration. The license key file is renamed when it is modified with the new host name, and the alert mechanism cannot locate the license temporarily. When the configuration completes, the license is set correctly. You can check the license key with the Main > Manage > License > List command in the NetBackup Virtual Appliance Shell Menu.
Windows 7/8.1 clients cannot automatically access the appliance CIFS shares. To work around this issue, run the following command from a Windows command prompt on the client:
net use /user:admin \\appliance-name *, where appliance-name is the fully qualified domain name (FQDN) of the appliance.
Enter your appliance administrator password at the prompt.
Once you have run this command, the client is able to access the CIFS shares.
The functionality of Active Directory (AD) user names is inconsistent, as described in the following scenarios:
NetBackup Virtual Appliance Shell Menu
This interface does not recognize Active Directory (AD) user names as case sensitive.
NetBackup Java Console
This interface does recognize Active Directory (AD) user names as case sensitive. When you enter these user names with all lowercase letters, access to the NetBackup Administrator's Console is granted. If you enter these user names with any or all uppercase letters, access to the NetBackup Backup, Archive, and Restore interface is granted.