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Veritas Enterprise Vault™ Upgrade Instructions

Last Published: 2017-07-28

Product(s): Enterprise Vault (12.1)

About this guide
1. Introducing this guide
2. Where to get more information about Enterprise Vault
  1. Enterprise Vault training modules
Before you begin
1. Server upgrade paths
2. Documentation
Points to note when upgrading from Enterprise Vault 11.0
1. About this chapter
2. Vault service account requires a new SQL permission
3. Enterprise Vault 12.1 requires uniform SQL collation
4. Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator
5. Enabling fast browsing for Enterprise Vault Search
6. eDiscovery Platform compatibility with Enterprise Vault
7. Support for Outlook 2013 SP1 on the Enterprise Vault server
8. Automatic migration of content conversion settings
9. Improved consistency when applying a retention period to moved items
  1. Limiting the impact when updating moved item locations
Points to note when upgrading from Enterprise Vault 12
1. About this chapter
2. Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator
3. eDiscovery Platform compatibility with Enterprise Vault
4. Support for Outlook 2013 SP1 on the Enterprise Vault server
5. Improved consistency when applying a retention period to moved items
  1. Limiting the impact when updating moved item locations
Steps to upgrade your system
1. Overview of the upgrade process
Enterprise Vault server preparation
1. About Enterprise Vault server preparation
2. Backing up the system
  1. Backing up Enterprise Vault data
  2. Backing up changed language files
3. Updating required Windows features
4. Running Enterprise Vault Deployment Scanner
5. Setting database permissions
6. Allowing the MSMQ queues to empty
7. Checking the archiving and expiry schedules
Single server: upgrading the Enterprise Vault server software
1. About upgrading a single Enterprise Vault server
2. Installing on a single server
3. Upgrading the Enterprise Vault databases
4. Backing up the upgraded Enterprise Vault databases
5. Starting all the Enterprise Vault services
Multiple servers: upgrading the Enterprise Vault server software
1. About upgrading multiple Enterprise Vault servers
2. Installing on multiple servers
3. Upgrading the Enterprise Vault databases
4. Backing up the upgraded Enterprise Vault databases
5. Starting all the Enterprise Vault services
Veritas Cluster Server: upgrading the Enterprise Vault server software
1. About upgrading a Veritas cluster
2. Installing the Enterprise Vault server software
3. Upgrading the Enterprise Vault databases
4. Backing up the upgraded Enterprise Vault databases
5. Starting all the Enterprise Vault services
Windows Server Failover Clustering: upgrading the Enterprise Vault server software
1. About upgrading a Windows Server Failover Cluster
2. Installing the Enterprise Vault server software
3. Upgrading the Enterprise Vault databases
4. Backing up the upgraded Enterprise Vault databases
5. Starting all the Enterprise Vault services
Upgrading standalone Administration Consoles
1. About upgrading standalone Administration Consoles
2. Upgrading a standalone Administration Console (wizard)
3. Installing Enterprise Vault (command line)
4. Creating an activation configuration file (Windows 7 only)
Upgrading Enterprise Vault Reporting
1. Upgrading Enterprise Vault Reporting
2. Installing the Enterprise Vault Reporting component
3. Running the Enterprise Vault Reporting Configuration utility
Upgrading MOM and SCOM
1. Upgrading MOM
2. Upgrading the Enterprise Vault SCOM management pack
  1. About the supplied management packs
  2. About the upgrade procedure
Upgrading Exchange Server forms
1. About upgrading Exchange Server forms
Upgrading Domino mailbox archiving
1. About upgrading Domino mailbox archiving
2. Domino client version required to run EVInstall.nsf
3. Preparing for the upgrade of Domino mailbox archiving
4. Upgrading Domino mailbox archiving
5. Granting the Domino archiving user access to mail files
6. Identifying internal mail recipients
7. Run the Domino provisioning task
Upgrading the FSA Agent
1. Compatible versions of the FSA Agent and Enterprise Vault server
2. About upgrading the FSA Agent
3. Upgrading FSA Agent services that are clustered for high availability
4. Upgrading the FSA Agent on a target Windows file server from the Administration Console
5. Upgrading the FSA Agent on an FSA Reporting proxy server from the Administration Console
6. Upgrading the FSA Agent manually
Upgrading Enterprise Vault Office Mail App
1. About upgrading Enterprise Vault Office Mail App
Upgrading OWA Extensions
1. About upgrading OWA Extensions
2. Upgrading Enterprise Vault OWA 2010 Extensions
Upgrading SharePoint Server components
1. About upgrading the SharePoint components
2. Upgrading the Enterprise Vault SharePoint components
Upgrading SMTP archiving
1. Checking the permissions of the SMTP Archiving task account
2. About upgrading legacy SMTP archiving components
Upgrading your Enterprise Vault sites to use Enterprise Vault Search
1. About Enterprise Vault Search
2. Server requirements for Enterprise Vault Search
3. Defining search policies for Enterprise Vault Search
4. Setting up provisioning groups for Enterprise Vault Search
  1. Changing the order in which Enterprise Vault processes the search provisioning groups
5. Creating and configuring Client Access Provisioning tasks for Enterprise Vault Search
6. Configuring user browsers for Enterprise Vault Search
7. Configuring Enterprise Vault Search for use in Forefront TMG and similar environments
8. Setting up Enterprise Vault Search Mobile edition
Upgrading Enterprise Vault API applications
1. Upgrading any applications that use the Enterprise Vault API Runtime

Running Enterprise Vault Deployment Scanner

Before you upgrade Enterprise Vault, we strongly recommend that you run Deployment Scanner to check required software and settings.

Use the Vault Service account when running Deployment Scanner.

Note:

If you choose to check SQL Server, the report may show a warning that "SQL databases contain entities with mixed collations". See the following technical note for details of how to fix the problem:

http://www.veritas.com/docs/000081327

If you make changes to your configuration as a result of running Deployment Scanner, repeat your system backup if necessary.

To run the Deployment Scanner

Log in to the Vault Service account.
Load the Enterprise Vault media.
If Windows AutoPlay is enabled on the server, Windows shows an AutoPlay dialog box. Click Run Setup.exe.
If AutoPlay is not enabled, use Windows Explorer to open the root folder of the installation media and then double-click the file Setup.exe.
In the left pane of the Veritas Enterprise Vault Install Launcher window, click Enterprise Vault and then click Server Preparation.
In the right pane, click Deployment Scanner and then click Run the Deployment Scanner. The Deployment Scanner starts.