NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.3.0.1, 10.3)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup primary server
    1.  
      About configuring the NetBackup primary server
    2.  
      Enabling communication with a Windows NetBackup primary server
    3.  
      Enabling communication with a UNIX NetBackup primary server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup primary server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring storage
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Themes
    3.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows primary servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
    5.  
      Tenant Quota Enforcement
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Configuring tenants

A tenant is an organizational unit and at least one tenant must exist. A tenant can be created with the Add Tenant button in the Tenants page. The first (admin level) user of the tenant is created at the same time. If any vCloud Director Import sources are defined, the tenant's credentials can be set. A tenant record, related tenant Integration Settings, and the user record are added to the database when you click OK.

A tenant's details can be edited through Left menu > Tenants. A tenant's Customer Code, which is set when you create a tenant, can be viewed in the Details tab. You can also set the vCloud Director credentials and the vCloud Director imports here. All users that are associated to the tenant are visible in the Users tab. Tenant level Integration settings are available in the Integration tab. The tenant administrator can subsequently set the updated vCloud Director password when required, using the change facility on their home page vCloud Director Infrastructure tree view node. Tenant level theming can be carried out in the Theme tab.

More information about how to define tenant level theming is available. See Themes.

Adding users

You can add additional users to the tenant in a number of ways:

  • Manually through the portal from the Left menu > Tenants > Users tab

  • Active Directory (Users > Import Active Directory). The Cost Center Code must be the same as that found in the Tenant record.

  • Base Data Import through CSV (Users > Import /Export Users). When you click on Import/Export Users a new form is displayed. The form has the option to select a CSV file to import users. You also have the option to export the current users to a CSV or unicode text files. The Cost Center Code must be the same as that found in the Tenant record.

Note:

Once a user is associated to a tenant this association cannot change.

A user record can be deactivated to prevent access to the system. If using Forms Authentication, password rules can be defined using a number of criteria. These rules can be configured in Left menu > Settings > System Configuration.

A tenant user with an Administrator access profile can manage their own user records.