Storage Foundation and High Availability Solutions 7.4.2 HA and DR Solutions Guide for Microsoft SharePoint 2010 - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (7.4.2)
Platform: Windows
  1. Introducing Storage Foundation and High Availability Solutions for SharePoint 2010
    1.  
      About clustering solutions with SFW HA
    2.  
      About high availability
    3.  
      How a high availability solution works
    4.  
      About replication
    5.  
      About disaster recovery
    6.  
      What you can do with a disaster recovery solution
    7.  
      Typical disaster recovery configuration
    8. About high availability support for SharePoint Server
      1.  
        About disaster recovery support for SharePoint Server
      2.  
        Before you begin configuring quick recovery for SharePoint Server 2010
      3.  
        About quick recovery support for SharePoint Server
    9.  
      About the SharePoint Search service application
  2. Introducing the VCS agent for SharePoint Server 2010
    1.  
      About the VCS agent for Microsoft SharePoint Server 2010
    2.  
      SharePoint Server agent functions
    3.  
      SharePoint Server agent state definitions
    4.  
      SharePoint Server agent resource type definition
    5.  
      SharePoint Server agent attribute definitions
  3. Configuration workflows for SharePoint Server 2010
    1. Reviewing the HA configuration
      1.  
        Sample SharePoint Server HA configuration
      2.  
        Following the HA workflow in the Solutions Configuration Center
    2.  
      Reviewing the disaster recovery configuration
    3.  
      High availability (HA) configuration
    4.  
      Disaster recovery configuration
    5. Notes and recommendations for cluster and application configuration
      1.  
        IPv6 support
    6.  
      Configuring the storage hardware and network
    7. Configuring the cluster using the Cluster Configuration Wizard
      1.  
        Configuring notification
      2.  
        Adding nodes to a cluster
  4. Using the Solutions Configuration Center
    1.  
      About the Solutions Configuration Center
    2.  
      Starting the Solutions Configuration Center
    3.  
      Options in the Solutions Configuration Center
    4.  
      About launching wizards from the Solutions Configuration Center
    5.  
      Remote and local access to Solutions wizards
    6.  
      Solutions wizards and logs
    7.  
      Workflows in the Solutions Configuration Center
  5. Installing and configuring SharePoint Server 2010 for high availability
    1.  
      About installing and configuring SharePoint
    2.  
      Configuring 64-bit Perl for SharePoint
    3. About configuring SharePoint service groups
      1.  
        Before you configure a SharePoint service group
      2.  
        Creating a SharePoint service group
      3.  
        About service groups for SharePoint Search
    4.  
      Verifying the SharePoint cluster configuration
    5.  
      Considerations when modifying a SharePoint service group
  6. Configuring disaster recovery for SharePoint Server 2010
    1.  
      Tasks for configuring disaster recovery for SharePoint Server
    2. Configuring the SQL Server service group for DR in the SharePoint environment
      1.  
        Updating the SQL Server IP address
      2. Updating the IP address for web requests
        1.  
          Requirements
        2.  
          Customizing the DNS update settings for the web servers
        3.  
          Configuring a resource for the web servers
    3. Configuring the secondary site for SharePoint disaster recovery
      1.  
        Installing InfoScale Enterprise and configuring the cluster on the secondary site
      2.  
        About installing the SharePoint servers on the secondary site
      3.  
        About configuring the SharePoint service groups on the secondary site
      4.  
        Verifying the service group configuration
  7. Introducing the VCS agent for SharePoint Search Service Application
    1. About the VCS agent for SharePoint Search service application
      1.  
        How the VCS agent makes SharePoint Search service application highly available
      2.  
        VCS agent for SharePoint Search service application - functions
      3.  
        VCS agent for SharePoint Search service application - state definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration file
    2. Configuring the SharePoint Search Service Application service group
      1.  
        Prerequisites for configuring a service group for a SharePoint Search service application
      2.  
        Installing and configuring SharePoint Server 2010
      3.  
        Changing the index location of the Crawl and Query components
      4.  
        Configuring a service group for a SharePoint Search service application manually
      5.  
        Configuring the service group for a Search service application using the wizard
      6. Verifying the application service group
        1.  
          Bringing the service group online
        2.  
          Taking the service group offline
        3.  
          Switching the service group
        4.  
          Disabling the service group
      7.  
        Configuring a Search service application for disaster recovery
    3. Administering the SharePoint Search Service Application service group
      1.  
        About administering the application service group
      2.  
        Modifying the application service group
      3.  
        Deleting the application service group
  8. Troubleshooting
    1.  
      About troubleshooting VCS agents
    2. Troubleshooting issues with SharePoint Search service application components
      1.  
        Restoring the Crawl or Query component registry keys
    3. VCS logging
      1.  
        VCS Cluster Configuration Wizard (VCW) logs
    4. Agent error messages and descriptions
      1.  
        VCS agent for SharePoint Search service application

Troubleshooting issues with SharePoint Search service application components

You might encounter problems when using the VCS agent for a SharePoint Search service application. For example, the Crawl or Query component might be in the Not Responding state.

To troubleshoot when the Crawl or Query component is not responding

  1. Launch the SharePoint 2010 Central Administration web page.
  2. On the Search Administration page, view the details of the relevant Search service application.
  3. Check the Status of the Crawl or Query component.

    If the Status is "Not Responding", perform the following steps.

  4. Launch the SharePoint 2010 Management Shell, and execute the following PowerShell script:

    C:\Program Files\Veritas\Cluster Server\bin\SharePointSearch\ SearchServiceAppDetails.ps1

    Provide the application name as input. The script displays the details of the Search service application components.

  5. Make sure that the storage for the index location on the Crawl Server or Query Server is accessible.
  6. Restart the SharePoint Server Search 14 service.
  7. Wait for a reasonable amount of time, and then verify that the component status is Online.
  8. Ensure the following for the Query component only:

    • The ShareName attribute of the FileShare resource (for example, SharePointSearch_VM_Query_Share) has the correct value. Compare it with the Name property of the Query component in the output of the PowerShell script.

    • The FileShare resource is online.

  9. If the component status is still not Online, then on the CrawlComponent or QueryComponent Server, perform one of the following tasks:
  10. Restart the SharePoint Server Search 14 service, and then check the component status again.