Overview

The following chart identifies by product family, the Veritas Software eligible for coverage (“Eligible Software”) under Veritas Business Critical Services (BCS) at the Premier, Assist, and Remote Product Specialist (RPS) levels. Purchase of BCS for a specific product family will entitle the purchaser to BCS for all Eligible Software identified below as part of that product family. Unless otherwise noted, all Eligible Software titles will include all available Add-ons, Agents and Options. To obtain support for a suite, unless otherwise noted, support for the individual corresponding product families must be purchased together. Support for Appliances will be covered by the corresponding software product’s Product Family.

Capitalized terms not otherwise defined herein shall have the meanings given in the purchaser’s applicable BCS agreement.

This list of BCS Product Families and Eligible Software may be revised and updated by Veritas from time to time without notice.

BCS Product Families and Eligible Software

¹Excluding NetBackup IT Analytics (Complete, Protection, Storage), Alta SaaS Protection (ASP) and Resiliency Platform Products. Including NetBackup IT Analytics Foundation (formerly OpsCenter), NetBackup Appliance, NetBackup Flex Appliance, NetBackup Flex Scale Appliance, Alta Recovery Vault, Alta View and Alta Data Protection (ADP).

² Excluding Alta View Premium, NetBackup Flex Scale and NetBackup IT Analytics.

³ Included in NetBackup Family.

⁴ Includes NetBackup Product Family.