NBServerMigrator: PreMigration report hangs because versioninfo command does not run correctly, spawning multiple versioninfo processes

Article: 100074097
Last Published: 2025-04-08
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

When running the NetBackup Server Migrator tool with the following options,  nbsm_report -premigrate -target  it hangs at  Checking versioninfo on /usr/openv/lib.
Using the command  ps -ef | grep -i versioninfo  there are lots of  versioninfo processes being spawned.

 

Error Message

No error message is seen, however the nbsm_report script hangs at the message:
Checking versioninfo on /usr/openv/lib

 

Cause

This issue is caused by the package binutils missing from the system.  The missing binutils package also causes issues with the NBU_versioninfo and MM_versioninfo collectors from running correctly during an NBSU.
This issue only affects Linux servers.

To determine if the binutils package is installed, run   rpm -qa | grep -i binutils

 

Solution

Install binutils package and re-run the nbjm_report script.

 

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