Unable to correctly create custom selection on the Mac Client using the DLO Agent for Mac

Article: 100073954
Last Published: 2025-03-11
Ratings: 0 0
Product(s): Desktop Laptop Option

Problem

Custom selections are not stored correctly when the DLO agent for MAC is used.

Error Message

No error message is seen but it can be seen that the selection gets saved incorrectly.

Cause

The issue is currently under investigation.

Solution

Workaround:

Desktop, Documents and Favorites are part of a default selection for a Mac Client.
All the required data would be backed up from this selection if it is selected from the profile on the DLO Server.
 

This issue is currently under consideration  for resolution in the next major product revision. There are no plans to address this issue via a patch or hotfix in the current or previous software versions at this time. Please note that we reserve the right to remove any fix from the targeted release if it fails quality assurance tests or introduces new risks to overall code stability. Our plans are subject to change, and any actions you take based on this information, or your reliance on it, are at your own risk.

References

JIRA : DLO-4397

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